Ji Hotel (Yantai Penglai Zhonglou East Road) Reviews
Ji Hotel (Yantai Penglai Zhonglou East Road)
No. 94 Zhonglou East Road, Penglai District, Yantai, Shandong, 265600, ChinaView Hotel Details
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Ji Hotel (Yantai Penglai Zhonglou East Road) Guest Reviews
4.7/5
Outstanding
514 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(514)
Positive reviews(494)
Reviews with photos/video(40)
Delicious breakfast(42)
Classy environment(40)
Friendly front desk staff(29)
Easy to get around(22)
Quiet & comfortable(19)
Convenient parking(18)
Close to beach(6)
Strange smell in room(4)
Negative reviews(20)
Jiajing
2-bed Room
Stayed in Jul 2024
Family
4 review
1.0/5
Posted on Aug 21, 2024
It's completely different from the Four Seasons Hotel I stayed at. The price is too different from the actual price. I think the price during the peak tourist season is normal. After all, it is a chain hotel. I was shocked when I moved in. Isn't this fast!
Original TextTranslated by Google
Response from Property: Hello, dear guests! We are very sorry that the hotel facilities did not meet your expectations. Thank you for your valuable suggestions. We will make corrections in a timely manner. In the future, we will also strengthen training and strive to improve service quality. Thank you again for your stay and sincerely wish you a happy life and a happy family!
Guest User
Superior Family Room
Stayed in Jun 2024
Other
2 review
1.5/5
Posted on Jul 31, 2024
The bathroom has no ventilation, the sewer smells bad, there are few sockets and mobile phones have to be charged in turns, and the quilt and bed are too damp.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing JI Hotel Penglai Zhonglou East Road! We are very sorry for the unpleasant stay experience you have had. We will strengthen training, strive to improve service quality, and provide better service to every guest! I sincerely wish you good work and a happy life!
Guest User
Superior 2-bed Room
Stayed in Jul 2023
Business travelers
7 review
1.0/5
Posted on Aug 27, 2023
The room is very small, the bed is broken, and there are scratches and bruises everywhere where my feet touched it. It's over 700 per night, really not worth it
Original TextTranslated by Google
Response from Property: We are very sorry that we failed to bring you a good stay experience. We have immediately reported your feedback to the housekeeping department. The lower half of the bed of the All Seasons is about 25cm high. Did you accidentally hit the bruise on your knee somewhere else? Thank you very much for your feedback. We will continue to work hard to do every detail carefully. I hope that your next stay will bring you a better stay experience. All the hotel staff sincerely invite you to visit again and wish you career advancement and a happy life!
Guest User
Superior Memory Foam Double Room
Stayed in Jul 2023
Family
2 review
1.5/5
Posted on Aug 20, 2023
I have to complain about the Ji Penglai Zhonglou East Road store. First of all, the traffic in front of the hotel is a mess. The location in front of the store is not big, and no one cares if the cars are parked in front of the door. Later I learned that the second floor of this weird hotel is an outsourced restaurant, and the cars are for the diners. The private rooms for dinner are basically full at night, and they share the hotel elevator. At around 8 o'clock, all the drunkards who came down from the elevator were drunk, and there was a smell of alcohol in the elevator.
It's been hot and humid in Penglai these days, and there's no air conditioning in the corridors. In the morning, the cleaning lady in the elevator hallway probably used a rotten mop to mop the floor, and the smell made you want to vomit right after breakfast.
The room was even more bizarre, there were only two power sockets, and they were facing the bed, which was extremely dangerous if the children turned over when sleeping at night. The equipment is also very old, and there is no smart home at all. It is really the worst Seasons I have ever lived in, no doubt about it!
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for telling us about your stay. All Seasons is committed to providing guests with excellent service. We will continue to work hard to do every detail carefully. We hope that your next stay will bring you a better stay experience. All the hotel staff sincerely invite you to visit again and wish you career progress and a happy life!
Guest User
2-bed Room
Stayed in Jul 2023
Family
1 review
1.5/5
Posted on Aug 6, 2023
I have stayed at all Seasons hotels when I go out in recent years. This is the worst Seasons hotel I have stayed at so far. The corridor on the 5th floor stinks and the bathroom doesn't even have a big shower. I am so disappointed.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for telling us about your experience. All Seasons is committed to providing guests with excellent service. We have immediately reported your feedback to the housekeeping department. We will continue to work hard to do every detail carefully. We hope that your next stay will bring you a better stay experience. All the hotel staff sincerely invite you to visit again and wish you career advancement and a happy life!
Guest User
Superior 2-bed Room
Stayed in Jul 2023
Family
4 review
1.5/5
Posted on Aug 29, 2023
This is definitely a holiday season. The rooms are small, the facilities are extremely old, the breakfast has few varieties, and the housekeeping has more smiles than the front desk. They told me that the house was renovated in 2019 and people hadn't lived in it for three years due to the epidemic. I think it's been in use for at least eight years. There's no one to manage the parking space at the door, and there's a big pothole on the ramp of the parking space in the basement. I almost sprained my ankle. Apart from the All Seasons products used in toiletries, there is no trace of All Seasons. If it wasn't for the advantage of being close to the scenic spot, it would have closed long ago.
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry to bring you a bad feeling. Our hotel is a genuine Four Seasons Hotel. Penglai Four Seasons Hotel opened earlier and is still using version 3.5. We have fed back your feedback to the relevant departments for training and improvement. We deeply apologize for not bringing you a good stay experience and look forward to your next stay.
Ganjinjiehunguanyijie
Superior Queen Room
Stayed in Jul 2023
Business travelers
11 review
1.0/5
Posted on Sep 13, 2023
Bad review, went for a chain hotel but ended up destroying its own brand. The front desk service was terrible, no one smiled, only answered one out of five questions, the public toilet on the second floor was dirty, the room was old, and there were many stains on the tatami.
Original TextTranslated by Google
Response from Property: Dear customer, hello! First of all, thank you very much for your valuable suggestions. We have conducted unified training at the front desk in response to your feedback. We are deeply sorry that we did not bring you a good stay experience. We will continue to work hard to do our best and look forward to your next stay.
Guest User
2-bed Room
Stayed in Jul 2023
Travel with friends
3 review
1.0/5
Posted on Aug 31, 2023
It's really bad
Poor value for money
health
The service is not good
Facilities: Poor
Environment: bad
Service: Poor
Original TextTranslated by Google
Response from Property: We have conducted unified training at the front desk in response to your feedback. We are deeply sorry that we did not bring you a good check-in experience. We will continue to work hard to do our best and look forward to your next stay.
Sun_lyb
Business Queen Room
Stayed in Jul 2023
Business travelers
89 review
1.0/5
Posted on Sep 25, 2023
The price/performance ratio is too low, especially during holidays
Original TextTranslated by Google
Response from Property: We are very sorry that we did not bring you a good stay experience. We will continue to work hard to do our best and look forward to your next stay.
Response from Property: 尊敬的客人您好,非常感謝您的點評!蓬萊是一座寧靜自然的小城,我們全季位於小城的中心,距離蓬萊閣僅1.5公里,距離去長島的碼頭2.6公里,步行20分鐘便可到達海水浴場。我們一樓自助早餐7:00-9:30,有特色蓬萊小麪,手工餛飩;三樓有免費自助洗衣房,洗烘熨燙設備一應俱全;周圍有便利店,水果店,小吃街,非常方便。再次感謝您的入住,衷心祝您生活愉快,闔家幸福!
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Family
14 review
5.0/5
Outstanding
Posted on Jul 27, 2024
房間乾淨整潔,洗衣間寬敞,洗衣機足夠使用,樓下就有7-11,買零食也方便
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Response from Property: 尊敬的客人您好,非常感謝您的入住!我們酒店位於市中心,交通便利,距離蓬萊閣僅1.5公里,去長島也很方便,我們始終堅持“待客人如親友”,努力為客人提供更有温度的服務。我們有可愛的機器人小季送物,三樓有自助洗衣房,一樓有自助早餐,我們最大的願望是每位客人都能住的滿意,住的舒心!衷心祝您身體健康,萬事如意!
Response from Property: 尊敬的客人您好,非常感謝您的點評!蓬萊是一座寧靜自然的小城,我們全季位於小城的中心,距離蓬萊閣僅1.5公里,距離去長島的碼頭2.6公里,步行20分鐘便可到達海水浴場。我們一樓自助早餐7:00-9:30,有特色蓬萊小麪,手工餛飩;三樓有免費自助洗衣房,洗烘熨燙設備一應俱全;周圍有便利店,水果店,小吃街,非常方便。再次感謝您的入住,衷心祝您生活愉快,闔家幸福!