Hampton by Hilton Wuhan East Lake Optics Valley

Hampton by Hilton Wuhan East Lake Optics Valley Reviews

Hampton by Hilton Wuhan East Lake Optics Valley

Tianlong Investment Building, No.9 Guanshan 2nd Road, Donghu New Technology Development Zone, Hongshan District, Wuhan, Hubei, ChinaView Hotel Details
Hampton by Hilton Wuhan East Lake Optics Valley
Hampton by Hilton Wuhan East Lake Optics ValleyHampton by Hilton Wuhan East Lake Optics ValleyHampton by Hilton Wuhan East Lake Optics Valley
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Hampton by Hilton Wuhan East Lake Optics Valley Guest Reviews

4.8/5
Excellent
4988 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(4988)
Positive reviews(4940)
Reviews with photos/video(365)
Friendly front desk staff(856)
Delicious breakfast(797)
Easy to get around(604)
Close to metro(382)
Perfect for business trips(210)
Delicious buffet(57)
Luxurious(55)
Awesome gym(20)
Negative reviews(48)
Anonymous User
Superior Room (2 beds)
Stayed in Sep 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Oct 23, 2024
very close to subway,frendly staff, had a very good experience, will come again
Response from Property: 親愛的朋友你好,非常感謝你下榻武漢東湖光谷希爾頓歡朋酒店!也非常感謝你走心中肯的評價。選擇歡朋就是選擇一次愉悦身心的出行,歡小朋尊崇待你如家人般用心,如朋友般真誠,熱情歡迎每一位遠道而來的朋友,我們在意與你的每一次相遇哦。——棒棒噠的歡小朋。
Anonymous User
Cozy Double Room
Stayed in Oct 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Very clean, excellent amenities, very tasty 热干面 at breakfast!
Response from Property: 親愛的朋友您好呀,謝謝您對我們的誇獎,能得到您的肯定是我酒店最大的榮幸!我們一直致力於為每一位賓客提供舒適的入住環境和細緻、周到的服務。很開心我們的努力得到了您的認可,看到賓客滿意的笑容是我們付出辛勤汗水後最大的回報,衷心期待您的再次光臨——愛你的歡小朋。
Nitin
Cozy Double Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 13, 2023
Aimee was superhelpful. I don't speak Chinese but she made sure that our stay was super comfortable. She is an asset to the company.
Response from Property: Hampton by Hilton HUST has always recognized us as a customer, and the Petrov toiletries in the room are Huanxiaopeng's choice for high standards. Looking forward to your return. ——Attentive happy friends
Vladimir Kharlamov
Cozy Double Room
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Great rooms, excelent breakfast, perfect service
Response from Property: Dear guest, I'm really happy to see you give such a high evaluation. Huan Xiaopeng and friends will definitely work harder to bring you a better experience for your next stay. ——Looking forward to your frequent friends.
Paulo
Superior Room (2 beds)
Stayed in Mar 2024
Other
1 review
2.5/5
Posted on Apr 28, 2024
Rooom smelled like cigarettes
Response from Property: relative. Thank you for taking the time to give us your feedback. We are deeply sorry that our failure to handle the problems you encountered in a timely manner and our lack of professionalism have brought you a bad check-in experience. We will definitely learn lessons and continue to improve our Quality of service. We once again apologize for this unpleasant check-in experience. We hope that you can give us another opportunity to serve you. Huan Xiaopeng looks forward to your next stay! ——Huan Xiaopeng who studies hard
Chew
Deluxe Double Room
Stayed in Jun 2023
Family
4 review
4.0/5
Very Good
Posted on Jul 28, 2023
Good Service and the breakfast is great. However the room is a bit small
Response from Property: 親愛的朋友感謝你下榻我們酒店,非常遺憾,這次入住沒有給你帶來舒適的入住體驗。歡小朋為沒有照顧好小朋友深感自責,歡小朋是特別在意每一位入住朋友的感受的。酒店非常的重視你的反饋,歡小朋和小夥伴們都在不斷地努力與改進。歡迎您的下次入住,期待給您下次入住帶來全新的感受。謝謝!——成長中的歡小朋。
Anonymous User
Cozy Double Room
Stayed in Dec 2022
Business travelers
67 review
5.0/5
Outstanding
Posted on Feb 4, 2023
Stayed here for business. Service and room was good. Restaurants and shopping mall not too far away. Would stay again.
Response from Property: Thank you for giving such a high evaluation, you rest assured, huan xiaopeng will not be proud of, will continue to work hard oh! We will constantly strive to provide you with a more comfortable and secure living environment. Thank you very much for sharing such a valuable check-in experience. Welcome to stay with us next time. -- Sincerely welcome my friend.
HASAN KHALAF ABDULWAHID
Cozy Double Room
Stayed in Sep 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 24, 2023
Thanks for May and kitty
Response from Property: 親愛的客人,非常感謝你的好評,感謝對我們工作的肯定與支持,期待與你的再次相遇,願緣分不斷,邂逅不斷。——暖心的歡小朋。
Guest User
Cozy Double Room
Stayed in Sep 2022
Business travelers
10 review
5.0/5
Outstanding
Posted on Oct 4, 2022
Very satisfied with a stay, the room is very quiet, all kinds of equipment is good, the hotel staff has a good attitude, especially Alice, helped me a lot, thanks, Cathy and zoie was friendly,too.Nice hotel!
Response from Property: Everything is what we should do and are willing to do.We are glad you are satisfied with us.Hope to see you again!——lovely Hampton.
Sankexin999
Cozy Double Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 23, 2023
服务:Cathy很nice
Response from Property: 親愛的朋友,很開心你能對我們如此的欣賞和認可,歡小朋表示特別歡快,被表揚的感覺好好。歡朋家的小夥伴們笑容都是美美噠,很開心的是我們的熱情能為身在旅途中的你帶來一份温暖。期待你再回來哦。——暖心的歡小朋。
Djadjabinks
Deluxe Double Room
Stayed in Aug 2022
Business travelers
8 review
5.0/5
Outstanding
Posted on Sep 17, 2022
Thanks to all the staff, very helpful
Response from Property: We were delighted! Thanks for choosing Hampton, wish to see you again!—— Cutely Hampton!
Guest User
Deluxe Double Room
Stayed in Feb 2025
Business travelers
10 review
5.0/5
Outstanding
Posted on Mar 10, 2025
Who knows, family members! This hotel experience is great! As soon as you enter the room, it is clean and warm, the bed is soft and comfortable, and the details are thoughtful. The hotel staff is warm and thoughtful, the check-in is fast, and they also recommend nearby food. The breakfast is rich and varied, with both Chinese and Western food. Especially the bean curd, which is very delicious. The location is also excellent and convenient for travel. I will come again next time!
Original TextTranslated by Google
Response from Property: 非常感謝親的選擇,歡小朋家的管理團隊一直給員工灌輸親切有禮,主動熱情的服務態度,讓客人切切實實的有回家的感覺!不敢有絲毫的怠慢,通過親的詳細描述,看得出來,親對本次入住是滿意的,歡小朋看到親的點評,驚喜萬分,這麼認真的表揚歡小朋,對於歡小朋來講是何等的榮幸。今生有親做知己,真的很幸福,唯願保重,一切順利!希望通過我們的努力,我們能再次相遇歡朋。——好客的歡小朋。
Guest User
Cozy Double Room
Stayed in Jan 2025
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 28, 2025
Close to Metro Line 2, there is also a free parking lot, which is convenient for travel. The hotel lobby is low-key and luxurious, and the check-in procedure is quick. The guest rooms are equipped with ergonomic chairs and eye-protection desk lamps, so you won’t feel tired even if you work overtime until late at night👩💻; the minibar provides free coffee and tea bags, which is a lifesaver for late-night manuscripts! When you leave the hotel, the front desk also helps you store your luggage, which is a real "carry-bag" business trip. The ceiling of business hotels, I recommend it to you! "
Original TextTranslated by Google
Response from Property: 親愛的客人,能給你一次滿意的入住歡小朋很開心呢!歡小朋家不僅是前台小夥伴服務非常好,餐飲、客房的小夥伴也都很認真哦,我們就是要在你看得見、看不見的地方都寵着你。期待我們下次的相會哦。——認真細心的歡小朋。
Guest User
Cozy Double Room
Stayed in Jan 2025
Business travelers
15 review
3.0/5
Posted on Feb 27, 2025
I didn't look carefully when booking, and I felt that Hampton by Hilton was generally OK, but the location of this hotel is too bad, close to several viaducts. Although I specifically asked to change the room a little further away from the viaduct when I moved in, it was still a bit noisy. The towels and blankets in the room looked a bit worn out. My colleague said that the toilet in her room was not cleaned properly. The breakfast was OK, with both Chinese and Western food but not many types, and the hot dry noodles were good. The service was OK, and I gave a cultural and creative bookmark when I left.
Original TextTranslated by Google
Response from Property: 非常抱歉我們準備的不足,帶給你不好的體驗,歡小朋十分自責,希望你還是給我們機會。我們一定好好改正,努力做好。——一定好好服務的歡小朋。
Guest User
Cozy Double Room
Stayed in Jan 2025
Couples
3 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The Wuhan hot dry noodles for breakfast are excellent, and the seasoning is just right. This stay is great! The hotel is conveniently located, the rooms are clean and comfortable, and the service is thoughtful and considerate. In addition, the hotel gym is fully equipped, so you can exercise freely. I will choose this place next time!
Original TextTranslated by Google
Response from Property: 親愛的客人,能給你一次滿意的入住歡小朋很開心呢!歡小朋家不僅是前台小夥伴服務非常好,餐飲、客房的小夥伴也都很認真哦,我們就是要在你看得見、看不見的地方都寵着你。期待我們下次的相會哦。——認真細心的歡小朋。