Grand Skylight International Hotel Reviews

Response from Property: Dear valued guest,Thank you for taking the time to share your experience at our hotel. We are thrilled to hear that you enjoyed your stay with us and found our staff to be excellent and friendly, especially our lobby security guard. We are also glad to hear that you found our rooms spacious and well-furnished.We take pride in providing our guests with exceptional service and a comfortable stay, and we are delighted to hear that we met your expectations. We hope to have the pleasure of welcoming you back to our hotel in the near future.Thank you for choosing our hotel.Best regards,[Grand Skylight International Hotel Wuhai]

Response from Property: 【The hotel has Chinese restaurant, Western restaurant, lobby bar, executive lounge, business center, 1000 square meter pillarless banquet hall, multi-functional banquet hall, various functional meeting rooms, training room, large spa, constant temperature swimming pool, fitness center, chess and card room and other advanced service facilities. 】Dear guests, thank you for choosing to stay in our hotel and sharing your stay experience. We are very happy to know that you are very satisfied with our accommodation environment and the service attitude of the waiters. We have been committed to providing guests with a comfortable and warm accommodation experience, and your affirmation is our greatest encouragement. At the same time, we are also very happy that you like our welcome fruit and yogurt, as well as the rich and delicious breakfast. We will continue to work hard to provide better service and experience for every guest. Looking forward to your visit again!

Response from Property: 【The hotel has Chinese restaurant, Western restaurant, lobby bar, executive lounge, business center, 1000 square meter pillarless banquet hall, multifunctional banquet hall, various functional conference rooms, training room, large spa, constant temperature swimming pool, fitness center, chess and card room and other advanced service facilities. 】Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Grand Skylight Hotel will always stand in this city and wait for your arrival! See you there! Wish you: smile often ＾＿＾!

Response from Property: 【In a busy afternoon, enjoy an exquisite afternoon tea, taste a cup of fragrant tea, relax your body and mind, a cup of clear tea, a good book, and feel the beauty of life. 】Dear guests, thank you very much for your comments on our hotel. We are very glad that you are very satisfied with our location, transportation, services and facilities. We have been committed to providing guests with a better accommodation experience, so we will continue to improve and enhance our services and facilities. We are very glad that you like our newly launched afternoon tea coupons and welcome fruits and humidifiers, and we will continue to provide guests with more surprises and benefits. Our parking lot and security staff will also always provide guests with convenient and safe parking services. Breakfast is a major feature of our hotel. We are very glad that you like our breakfast. We will continue to improve and enhance our breakfast quality and variety to provide guests with a better breakfast experience. Thank you again for your support and trust, and we look forward to your next visit.

Response from Property: [#Grand Sky Yue Chu Hot Pot is a new upgrade, ordering self-service hot pot, making you twice as happy to eat hot pot, unlimited, and even more happy! 】Dear customer, thank you for choosing to stay at Grand Skylight Hotel Wuhai and sharing your stay experience. We are very pleased to provide you with attentive service and a comfortable stay. Your praise and affirmation are our greatest motivation, and we will continue to provide better services and more comfortable accommodation for every guest. At the same time, we are also very grateful for your praise of the hotel's location and surrounding environment. We will continue to work hard to provide guests with more convenience and comfort. We look forward to your coming again and let us bring you a more pleasant stay experience. wish you a happy life!

Response from Property: [#Grand Sky Yue Chu Hot Pot is a new upgrade, ordering self-service hot pot, making you twice as happy to eat hot pot, unlimited, and even more happy! 】Dear customer, thank you very much for your review and recommendation of our hotel. We are delighted to hear that you were very satisfied with our service and room. We have been committed to providing every guest with fast, efficient and professional service to make you feel at home. At the same time, we also pay great attention to the comfort and cleanliness of the room, so that you can get the best rest and relaxation during your trip. Our breakfast has also been highly praised, and we will continue to work hard to improve the quality and service level to make your stay experience even more perfect. Thank you again for your support and trust, and we look forward to your next visit.

Response from Property: Dear guest: I am very happy to know from your message that you have such a good impression. I hope you can continue to pay attention to Grand Skylight Wuhai in the future and tell us more about your feelings and experiences during your stay. We warmly look forward to your visit again!

Response from Property: [#Grand Sky Yue Chu Hot Pot is a new upgrade, ordering self-service hot pot, making you twice as happy to eat hot pot, unlimited, and even more happy! 】Dear customer, thank you very much for your review and recommendation of our hotel. We are happy to provide you with fast, efficient and professional services so that you can feel our sincerity and attention. We will continue to work hard to improve service quality so that every guest can enjoy a comfortable and pleasant stay. At the same time, we are also very pleased to know that you are very satisfied with the spacious and bright room, convenient location, good service attitude, cleanliness, etc. Thank you for your support and trust, we look forward to your visit again!

Response from Property: 【The hotel has Chinese restaurant, Western restaurant, lobby bar, executive lounge, business center, 1000 square meter pillarless banquet hall, multi-functional banquet hall, various functional meeting rooms, training room, large spa, constant temperature swimming pool, fitness center, chess and card room and other advanced service facilities. 】Dear guests, thank you very much for your feedback on our hotel. We attach great importance to your opinions and suggestions, and we are deeply sorry for the problems you encountered during your stay. We are very sorry for the frequent scalding water problems when you take a bath. This may be due to problems with our hotel boiler, resulting in unstable hot water supply. We have conducted a comprehensive inspection and repair to ensure the stability of hot water supply to avoid similar problems from happening again. At the same time, we are also very sorry for other problems you encountered during your stay, such as old sheets and poor sound insulation in the room. We will make comprehensive rectification and improvement on these problems to improve our service quality and customer satisfaction. We are very grateful for your support and trust in our hotel. We will continue to provide every guest with high-quality service and comfortable accommodation experience. If you have any other needs or suggestions, please feel free to contact our front desk staff and we will try our best to meet your needs. Thank you again for your feedback and wish you a happy life!

Response from Property: 【The hotel has Chinese restaurant, Western restaurant, lobby bar, executive lounge, business center, 1000 square meter pillarless grand banquet hall, multi-functional banquet hall, various functional meeting rooms, training room, large spa, constant temperature swimming pool, fitness center, chess and card room and other advanced service facilities. 】Dear guests, thank you for your support and trust in Grand Skylight International Hotel. We are very happy to hear that you have given high praise to the hygiene and layout of our guest rooms, which is also one of our goals to improve the quality of service. We will continue to improve our facilities and services to provide you with a more comfortable and pleasant stay experience. We look forward to your visit again, let us bring you more surprises and touches. Thank you again for your evaluation and support!

Response from Property: [#Grand Sky Yue Chu Hot Pot is a new upgrade, ordering self-service hot pot, making you twice as happy to eat hot pot, unlimited, and even more happy! 】Dear guest, thank you for choosing to stay at our hotel and sharing your stay experience. We are very pleased with your review of our service and the hotel overall. We have always been committed to providing guests with a comfortable and convenient accommodation experience, and to this end we continue to improve hotel facilities and services. At the same time, we also attach great importance to environmental protection and sustainable development. For this reason, we provide car charging piles and shared electric vehicles, hoping to provide guests with a more environmentally friendly and convenient way to travel. Thank you again for your review and we look forward to your visit again.

Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.

Response from Property: Dear guest, thank you very much for choosing and staying in our hotel again. Your high recognition and satisfaction are the greatest encouragement and affirmation for us. Thank you for your comments on our hotel and thank you for your recognition of our sincere service. We attach great importance to the needs and experience of every guest. In order to make you feel our sincerity and attention, we will further enhance and improve our service quality based on your feedback. The Xiaopeng Super Charging Station in the parking lot you mentioned is set up by us for the convenience of guests driving new energy vehicles. Thank you very much for your affirmation and recognition. At the same time, we are also very happy to hear that you and your family had a good time in the room. We always hope to provide guests with a comfortable and warm stay environment so that your family feels at home. We are very pleased with your feedback, and we will continue to work hard to ensure that every guest can have a pleasant stay experience similar to yours. Finally, thank you very much for your recognition and support of our Supreme Card and Pro Card. We will continue to be committed to providing better services and providing you with more privileges and benefits. I look forward to the opportunity to welcome you again and let us create a more memorable stay experience for you. Thank you again for your good comments and wish you all the best! Hotel Team Sincerely

Response from Property: [#Grand Sky Yue Chu Hot Pot is a new upgrade, ordering self-service hot pot, making you twice as happy to eat hot pot, unlimited, and even more happy! 】Dear guest, thank you very much for your review of our hotel. We attach great importance to your feedback. First of all, we sincerely apologize for the inconvenience and dissatisfaction you encountered during your stay at the hotel. We have deeply reflected and believe that this is the reason for our hotel's own poor management. We will take your feedback seriously and actively improve service quality. We are deeply sorry for the consumption traps and poor service issues you mentioned. We will conduct a comprehensive review of the hotel's consumption items to ensure transparent prices and guaranteed service quality. At the same time, we will also strengthen staff training and improve service levels to ensure that every guest can feel our sincerity and care. Regarding the situation where the phone cannot be connected as you mentioned, I have repeatedly tested the phone and it can be used normally. I will also pay attention to it at any time. Thank you very much for your valuable opinions. We are very grateful for your suggestions and comments, which are extremely valuable to us. We will take your feedback seriously and continue to improve and enhance service quality so that every guest can enjoy our high-quality service. Thank you again for your support and attention, and we look forward to your visit again.