The Elm Tree Inn

Elm Tree Inn Wisbech visit Good all round, excellent staff especially i think her name was Simone, nothing to much trouble. Food excellent. Thank you!

The staff were excellent and checked us in very quickly. The ambiance in this Inn was exceptional and customers (locals from the village) were extremely friendly. Unfortunately I hadn’t explained (when booking) that I had mobility problems although I can manage stairs and steps with care). We were booked into room 4 which is up a flight of metal stairs on the outside of the property. I managed this one step at a time. The room wasn’t very big and had a step down from the hall, and a high step up to the compact shower room. There wasn’t any room to spare and it was difficult to get round the bed with two adults in the room. The bed was very low and I had difficulty getting up. We had the lighter breakfast. One porridge which was delicious but the other breakfast advertised as a choice of cereals (and to be honest there WAS a choice) but as an elderly adult I sort of expected some healthy choice - maybe weetabix, fruit and fibre or muesli. The choice of Coco Pops, Corn flakes or Rice Crispiest wasn’t the most interesting or flavoursome. The service by the staff was impeccable and on reflection I should a) have requested a disabled room and b) asked if there were any other cereals available. Overall the price of £100 just for the room and £8.95 extra for breakfast (each) was a bit too much. We were only staying one night so it was manageable but we won’t be staying again.

Friday night stay We stayed in room 4, which was facing the road. It was noisy due to traffic. We didn’t sleep very well due to the sound of running water all night. We think it could be the men’s urinal as we were above that. There was a strong smell of cigarette smoke as you walk through the door to the bedrooms as the access was outside. The metal steps up to the rooms had ice and were considered a slip hazard because there wasn’t any salt put down. We don’t consider it value for money at £89 without breakfast. It was clean and the food was good.

Excellent service from everyone that we encountered. The room was perfect for all of our needs.

Marks on bed coverlet - harmless but did not create good impression. Plug missing from bathroom Otherwise fine for one-night stay. Restaurant dinner very good.

Needs Attention The room was damp from the water ingress around the front door. The shower room was dusty and the shower was very slow. The reception was tiny, could only fit one person into it.