Spark by Hilton Winston-Salem University
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Spark by Hilton Winston-Salem University

Opened in 2024
200 Mercantile Dr, Winston Salem, North Carolina, 27105, United States
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hotel overview picture
Amenities
Private parkingFree
EV charging station
24-hour front desk
Business center
Wi-Fi in public areasFree
Lockers available
English
Room service
All amenities
Property Description
Experience comfort and convenience at our hotel, featuring an indoor pool and 24-hour fitness center. Our sunlit hospitality room is perfect for gatherings and accommodates up to 25 people. We’re strategically located within 11 minutes of Wake Forest University and downtown Winston Salem, while Truist Stadium is only 10 miles away. Your ideal stay awaits.
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8.1/10
Very Good
Cleanliness8.1
Amenities8.1
Location8.1
Service8.1
All 73 reviews
Surroundings
Airport: Smith Reynolds Airport
(12.2 km)
Airport: Piedmont Triad International Airport
(48.5 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

5

King Room With Sofabed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Towels
Connecting rooms
Room Details
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4

King Room

1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
Towels
Connecting rooms
Room Details
Check Availability
4

King Room With Mobility Accessible Bathtub

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
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4

2 Queen Beds Room

2 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
Towels
Connecting rooms
Room Details
Check Availability
3

2 Queen Mobility

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Towels
Connecting rooms
Room Details
Check Availability
4

2 Queen Mobilty

2 Queen bed
Has window
Non-smoking
Air conditioning
Room Details
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4

1 King Mobility

1 King bed
Has window
Non-smoking
Air conditioning
Room Details
Check Availability
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Guest Reviews

8.1/10
Very Good
73 reviews
  • Cleanliness8.1
  • Amenities8.1
  • Location8.1
  • Service8.1
Average for similar properties in Winston Salem
Most Mentioned
Review summary
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Location: Frequently praised as convenient for nearby destinations .
w‍i‍n‍d‍i‍e‍s‍1
January 24, 2024
Good option for a Night Stop off the Road. The Staff were kind and accommodating. Would Definitely stop in again if passing thru Winston Salem North Carolina.
D‍e‍n‍e‍s‍e‍ ‍C
May 18, 2025
Very poor quality. The bathroom floor was disgusting. Had to put down towels as to not touch the floor. Water pressure in the shower was a trickle. Reported to management. I took videos of both. The sheets on the bed were worn and had little fabric balls all over the fitted sheet. I would not recommend staying here.
A‍s‍h‍l‍e‍y
July 27, 2025
Although this is owned by Hilton, you would never know. The staff member at the front desk acted annoyed that he had to do his job. It appeared the hotel was very old and they attempted to just “cover things up, ” literally. There was a soft spot in our floor that was noticeable when my 2 year old walked over it. The pool was open, but shouldn’t have been—it was green and cloudy (you couldn’t see the bottom). I wish I would’ve taken pictures (we didn’t let our kids swim). I would never stay here again.
A‍m‍b‍e‍r
July 6, 2025
This property is not up to par with the Hilton brand. It was much closer to staying at a Days Inn or Motel 6
D‍a‍v‍i‍d
July 10, 2025
We called ahead to confirm presence of EV chargers, and were told they indeed were there and working. Upon arrival, we discovered they had not yet been enabled and we could not charge. Being misled is not good, and we will avoid Hilton properties in the future.
M‍i‍c‍h‍a‍e‍l
June 28, 2025
Check in was a breeze and Victor was incredibly nice and helped us find the perfect room. The room was clean, comfortable and well appointed. Indoor pool was clean and the kids loved it. The pool hall though was extremely hot, like a sauna. Breakfast offerings have been trimmed to only cold items. Not a vast variety but something is better than nothing at all. Manager was attending to the stock and was so very nice asking how our stay was and thanked us for staying. Every employee we encountered were incredibly nice, asked how our room was and thanked us for staying. Felt very welcomed and very happy with our stay.
G‍r‍e‍g
June 25, 2025
Room was clean and comfortable. Staff was friendly and helpful. Breakfast offerings were a bit sparse, but adequate.
R‍o‍b‍i‍n
June 21, 2025
The staff were so friendly and helpful. The place was very clean. I would recommend this hotel to family and friends for sure. The only thing negotive I would have to say is that the coffee was to strong. Lol. Yes I say that with a laugh because some people like strong coffee.

Services & Amenities

More Amenities
Internet
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Front desk services
Languages spoken
Food & drink
Public areas
Cleaning services
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 00:00–12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$50.00 (approx. KRW 72,957) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned on the day of check-out, but not to the original account of payment.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2024
  • Number of Rooms: 85
Phone:+1-336-7148888
Email:INTNC_Spark@hilton.com
Experience comfort and convenience at our hotel, featuring an indoor pool and 24-hour fitness center. Our sunlit hospitality room is perfect for gatherings and accommodates up to 25 people. We’re strategically located within 11 minutes of Wake Forest University and downtown Winston Salem, while Truist Stadium is only 10 miles away. Your ideal stay awaits.

Frequently Asked Questions

What’s the cancellation policy at Spark by Hilton Winston-Salem University?

The cancellation policy at Spark by Hilton Winston-Salem University depends on your room type and booking terms.

What are the check-in and check-out times at Spark by Hilton Winston-Salem University?

Check-in at Spark by Hilton Winston-Salem University starts from 15:00-24:00, and the standard check-out time is by 12:00.

Are pets allowed at Spark by Hilton Winston-Salem University?

No, pets are not allowed at Spark by Hilton Winston-Salem University.

How do I get to Spark by Hilton Winston-Salem University from the nearest airport?

The nearest airport is Smith Reynolds Airport, located about about 12 mins from hotel by car (12.2 km) away.

About This Property

Nearest AirportSmith Reynolds Airport
Distance to Airport12.2KM
Nearest Train StationHigh Point Station
Distance to Train Station43.98KM
Average Price FromKRW147319
Hotel Star Rating3