Imperial Motel Windsor

Location: The hotel is conveniently located near the airport, major roads, and essential amenities like restaurants and cafes, making it easily accessible for short stays and travelers seeking proximity to transportation hubs.(based on 2 reviews)

I am been staying at this property for many years, when I stay, I normally stay 1 to 2 weeks duration. I just completed my 2nd 2 week stay in 3 months and they send you and email saying check out is 1pm, but then they send you and SMS that check out is 10am. It is 10am, but for the first time in more than 5 years staying here I asked for a 1 hour extension but they wanted to charge me, just when I had stayed 2 weeks. Wasn't worth fighting just find a new property next time. I had to call their Philippines call centre just to get the rubbish removed and my room cleaned after more than 1 week as no one had bothered and the housekeeping staff just ignored my request. For the rubbish, I had to get a bag from the housekeeping staff and remove it myself after dragging the rubbish bins into the hallway. No customer loyalty given to long stay and frequent customers.

The hotel is good, nice parking area, good safety arrangements with a CCD at front across broad road. But the disaster is checking in (I'm sure you won't be alone struggling at the locked door) for the first timer, but strange as it's the same for regular people like me.