Gilbey's Bar, Restaurant & Townhouse

This is such a quaint place. our room was wonderful. The manager let us store our luggage in her office so we didn't have to lug it all up the stairs. The food at the pub was great! Would definately stay there again.

Loved this brief stay! The food was the best I had eaten in my week long European vacation. Sara is the best!

Disappointing that the communal iron/ironing board was unavailable as another guest kept it in their room! Not ideal for working professionals :-( Surely each room should have these facilities available for all guests? Otherwise, a very pleasant stay. Thank you!

A disappointing Stay I stayed at Gilbey’s upon recommendation as my friends had their wedding reception in the restaurant downstairs. I have to say, the food and service in the restaurant was impeccable. However, I was very disappointed with the room and don’t feel that the price reflects the room standard. The room was dusty and felt unclean. The carpet was baggy and threadbare in places. The tapped dripped all night however when you wanted hot water, the flow was a mere dribble. When I got into bed at 11.30 am when I untucked the duvet there was blood stains on the bedding that weren’t visible when they bed was made. The ironing board was rickety and unsafe. Whilst I was using it the board collapsed and the iron fell off and nearly landed on my foot. This morning, I didn’t have toothpaste and wanted to speak to receptionist, I kept looking out to see if anyone was present every 20 minutes or so and there was no one there which shows that the hotel is poorly staffed and undermanaged.

Wonderful place! Fabulous place to stay in Windsor! The staff was over the top, and the room was wonderful! Location was perfect, we will stay there again!

Lovely stay Lovely stay. Staff very helpful and friendly. Amazing location, lovely room. We always have issues with beds and pillows everywhere, we never sleep well so I can't say if it was just us or the bed, which was quite soft and the bedding/sheet/blankets too rough and thick. Smaller cleanliness detailes like the kettle in dire need of descaling. The aircon needs fixing, the grills wouldn't really open but it was quite late when we first turned it on and didn't want to bother anyone. Bonus was free Netflix and great choice of beverages and nice biscuits. It was a lovely stay at an amazing location. I'd definitely stay again.