Wylder Windham

Scenery & Setting: The hotel is located in a stunning environment, perfect for family reunions, weddings, or retreats. The blend of rustic charm and luxurious comfort creates a picturesque setting that many guests found to be akin to stepping back in time.

My husband and I are Hilton Diamond members. The front desk staff and cleaning staff here are very friendly, professional and helpful, but there was no sign/mention of this property being at all affiliated with Hilton. (It is.) We were there on a wedding weekend (not part of the wedding) and still did not feel forgotten, which was nice. I was a bit perplexed by the actual hotel. The pros: You feel like you are not in NY (my husband and I kept thinking, where do we feel we are? Maine? Something not NY!), you can relax with the views and you are close to great off-property restaurants (recommend Chicken Run and Julia's Local). I did not realize before checking in that the "hotel" is made up of a main building and then several separate buildings (not connected to the main) so when booking, please keep that in mind when choosing a room. We stayed in the Evergreen building, which is across the street from the main building, in a non-standard room which is accessed not via a lobby but by ascending a flight of stairs, which were absolutely covered in bugs - think an entymologist's paradise. Had never seen a Daddy Long Legs in my life until this trip. While I get it, we are in the sticks (and I have been to sleepaway camp!), it was alarming to see how many webs and bugs covered the stairwell and hallway, which can only mean that the likelihood of finding these guys in our room was high. (Spoiler alert - we had bug visitors.) Does not seem any extermination or attempt at clearing the bugs goes on. The room itself was odd; as other reviewers said, no dresser and a miniature night stand without plugs or USBs (a major oddity for 2025). The AC is a wall unit which was really loud by default. I am used to sleeping with white noise, but for those who are not, this would be extremely disruptive. No phone in the room even to call the front desk; instead we were to use an app on a tablet to send requests, some of which were not heeded. No coffee maker! (I don't even understand how that's possible) and had to request a refrigerator, for which we were kept on the edges of our seats until the last moment to see if was available. To have a hot drink with tea bags I brought, my husband literally trekked to the main building to get hot water. (The staff was pleasant and helpful; this wasn't their fault.) The bathroom had very little counter space and getting into and out of the shower was not easy with the toilet right there. There was a distinct stench to the water that came out of the shower and sink. The bath towels are like gym towels - tiny. Though the property boasts being new, the signs of wear and tear and just complete lack of punch list process on the room was alarming (pics attached). I am wondering if the vibe would have been different had we stayed in the main building, but considering this was not a standard room for which we paid extra, I was not impressed. We also had to bring our 5 year old daughter along with us (at the last

We had a horrible experience there. I have nothing nice to say. In fact, when I did reach out to the property manager to express my tremendous disappointment, she attacked me. She sent threatening letters to me. We spent almost 1K for ONE night in their ‘Baller Suite’ as a bonus anniversary gift to each other. 30 years of marriage deserves extra celebrations, so, we believed what the people at Wylder promised us. Bait & Switch Not only was it an enormous waste of hard-earned money, the place left so much to be desired. That Wylder employee was very, very mean to me. Mean like it was a sport and she wanted an Olympic Medal. They destroyed The Thompson House and the TH legacy.