Residence Inn Wilmington Landfall

Bill did a great job on reception when we checked in. The package we had booked was not prepared in advance of our arrival and Bill took ownership of the issue and not only arranged the substitution of the missing items in our pre booked package but contacted his manager to agree a reduction in our rate. What started as a disappointment ended up as a total recovery and a very happy customer which shows it’s not what happens but how you react to it that determines customer satisfaction. Thanks Bill

Clean and great customer service only problem it had one king bed and hideabeds I prefer two queens. Office said they don’t have rooms with two queens other than that excellent service nice staff very helpful and breakfast was wonderful it had everything from waffles to yogurt . Pool was sparkling and refreshing! They provided towels at pool area

I really want to give this place a much higher rating as we had a nice stay, but there are a couple of things that need to be addressed and unfortunately a couple that can’t be fixed. That being said, I would put this place on your consideration list. First, the Wilmington Landfall has a very cool Coastal, “beachy” vibe. Nice pool, rocking chairs on a porch, breakfast, and the staff was great. A couple nice restaurants nearby. We recommend Tru Blue. Decent location, about 10 minutes from Wrightsville Beach. Convenient to get to and then leave, unless you want the crowds and local restaurant/bars. TIP*: go to Beach Access #4, parking lot, showers, bathrooms, and changing stalls. Most beach access points lack bathrooms. Downside- this place is old and in need of a major reno. Rooms are outdated. Carpet looks like it’s from the 70s, they could a better job at cleaning, and they only have 1 elevator. It’s obvious the maintenance staff are over worked keeping up with everything that breaks. Don’t forget to pet Skittles- the property cat.

I’ve stayed at most of the local hotels, but I always find myself coming back here—and it’s all because of the service. I believe his name was Bill at the front desk—he went above and beyond. He gave great local food recommendations, and even made sure the game was on at the bar for us to watch. Breakfast was great too—hot, fresh, and a good variety. Service like this is hard to find these days. Highly recommend.

Beautiful hotel and room. Pool was lighted and set up nice. Great to relax or read. They have grills you can use and a bar. Great staff. Loved our stay here.

My room was fine except for the bathroom. The shower needed updating. It was pretty gross. The staff was very nice and helpful! There were restaurants within walking distance. I would stay again with an updated shower.