Spark by Hilton Williams

1st time staying at this hotel. It was perfect for an overnight halfway down to southern California. good size room. good air conditioning. very clean room. entire hotel seemed very clean and orderly. Kyle the front office manager was very hospitable. He was welcoming, kind, and friendly. He makes you want to stay again.

This hoktel was so clean! The staff were incredibly friendly and accommodating. We will def stay here again when we are traveling

Our stay was great and I would highly recommend this hotel to anyone.   Here are the highlights of the hotel: 1. The hotel was very clean and room price point was fantastic.  The hotel lobby smelt great (Fresh appealing scent). 2. The beds were really comfortable.  I do not sleep well to begin with but I got one of the best night's sleep the whole trip at this hotel. 3.  Easy access off the Hwy. 4. The manager working the front desk (Kevin) was extremely helpful.  We had a car accident and had to book 2 last minute rooms online and he already had the rooms located side by side when we got there to check in.  Kevin was  a breath of fresh air after having to deal with a long and crazy travel day.   5.  The hotel had a hot beverage area 24/7 and had some of the best hot tea and coffee options. (The small things make a big difference) 6.  They had breakfast included and it was a great way to start the morning. There was also a small store area inside the lobby with things like noodles, cokes, chips, ice cream that you could buy for a quick snack. 7. Special note: Kevin the manager had to cover both the evening and then night shift when we stayed.  He was just as helpful and nice the next morning as he was checking us in.  He gave Disney level customer experience our entire stay.  I noticed it was consistent too with all persons checking in/out or using the lobby.  **Kevin is really what makes your hotel stand out compared to other options.  You do not find many people dedicated to great customer service and are able to consistently show that level of helpfulness and positive engagement with customers.  We were having an absolutely horrible day when we walked in and he truly helped turn the tide for our trip.   By the time we left we felt grateful for the stay, refreshed and on track to continue our vacation after a major setback.     I  can not say enough great things about this hotel and will plan to stay there again, if ever back in the area.

The office manager Kyle was very personable. He made our stay very pleasant. Very hands on in every aspect. The beds were comfortable and the rooms were very clean. Would definitely recommend staying here.