Livingstone Jan Thiel Resort

Location: Guests frequently praised the hotel's location, highlighting its proximity to the beach and local attractions, which makes it a convenient choice for tourists.(based on 2 reviews)

Context: Our flight landed early, so we arrived at the hotel at 12.15 (we were aware that check-in time was at 16.00). Unfortunately, my girlfriend was very sick all morning and we asked, if possible, to get a place for her to rest as soon as possible. The receptionist, Mr Disney, waved us off without even listening to what we wanted to say because he was busy talking to a friend about non-work-related things. Only until a friend of ours arrived and interrupted their conversation did Mr. Disney bothered to listen to our situation. The manager happened to drop by the reception and told Mr. Disney to put us in any available room. Mr. Disney replied that only rooms superior to the one we booked were available, to which the manager said that was not an issue. Regardless of that instruction, Mr. Disney made us wait for almost 90 minutes so he could give us a room of the same category as the one we booked. He also gave us a room upstairs with no elevator. A complete lack of empathy for her well-being. *** The hotel is now being renovated *** What we did not like about the room: . There is no telephone in the room to contact Reception. . We could not find the switch to turn off the light in the bathroom. . What we liked: . Location. Walking distance from the beach and the supermarket. . Room space. Enough space for everything. The balcony and bathroom are also spacious. . Water pressure is good. . Airco works great. . Handy mini fridge. . There was a TV, but we didn't turn it on.