Comfort Inn Wethersfield - Hartford

Breakfast: Users mentioned the breakfast was very good and included, with some noting the breakfast bar was outstanding. Location was highlighted as very good, being near highways, food, and shopping. Staff was described as warm, friendly, and helpful.(based on 2 reviews)

I recently stayed at Comfort Inn Hotel in Wethersfield, and I am absolutely disgusted by the condition of the hotel and the terrible customer service I received. Upon checking into my room, I immediately noticed cockroaches on the bed, which is completely unacceptable. To make matters worse, there were random fresh stains on the curtains, which made the room feel even more unclean and uncomfortable. We left almost immediately after checking in due to the conditions. There were also noticeable holes in the walls, which made the room look run-down and poorly maintained. These conditions were not only unsanitary but also embarrassing to have paid for. When I tried to resolve the situation by requesting a refund, the hotel staff has been completely uncooperative. I have called several times and even visited in person, but my efforts have been ignored. They refuse to answer my phone calls or address my concerns directly. It’s extremely frustrating to be treated this way after paying for a room that was not only subpar but outright disgusting. I would strongly advise against staying here. The lack of cleanliness and the refusal to address my complaint or provide a refund is inexcusable. I will never stay at this location again