The Hare & Hounds Hotel

We visited for the Lazy Sunday lunch and overnight stay. The hotel and bedrooms do not disappoint, but there were a number of little things that did. Our lunch was booked for 2.30pm and we arrived just after midday. Understandably the rooms weren't ready, but we explained we need to change for lunch and would really appreciate them being prioritised. Our experience with the receptionists though, who could hardly look up from their screens and didn't seem to care less, got us off to a poor start. We were handed tags to put on our bags, which were then left in reception. Despite visiting twice to see if rooms were ready, or even just one, we lunched without being able to change/freshen up. Once our rooms were ready, the bags were still in reception and we carried them up, with said receptionists still stuck to their screens. The lunch itself was average (and neither did we receive the complimentary glass of wine each that was part of the offer), although it was better than the breakfast the next day which amounted to a really poor buffet offering and very slow service for anything ordered off the menu. I also think it's unacceptable to have breakfast finishing at 9.30am when people are holidaying. Another word of caution, there are NO taxis available in this part of the world on a Sunday ....... we were stranded in a village a few miles away and had to get a lift back off a kind bar staff member. On which note, and to finish on a positive, a shout out to Lee and Zak, who were very helpful and professional staff members. We had great fun, because we were in great company, but the experience could and should have been so much better.

I was so delighted to be back at the hotel where I have stayed for over 25 years. The welcome was as warm as ever, the staff were pleased to see me and I had meaningful discussions with a number of them. The management were there to greet me as always. I cannot think of a better place to stay in the beautiful Cotswolds.

The Hare and Hounds is a beautiful hotel on the road between Highgrove House and Westonbirt Arboretum so was perfect for a night away for my husbands birthday. Lovely room, tastefully decorated, sumptuous towels and Moncton Brown toiletries. Delicious coffee on the tray and plenty of it. No biscuits though! Only other things we can comment on negatively is the shower which was very weak and the pillows which were neck breakingly overstuffed! The hotel food was very nice, the bar, restaurant and garden were lovely and service was faultless. Would definitely return, but take our own pillows next time.