The Ben, Autograph Collection
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1 room, 2 adults, 0 children
All properties in West Palm Beach
The Ben, Autograph Collection
2025 Americas 50 – Instagrammable Hotels
251 N Narcissus Ave, West Palm Beach, Florida, 33401, United States
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We Price Match
Highlights
Lots to do
Delicious breakfast
Pets welcomeAmenities
Golf course
Outdoor swimming pool
Gym
Public parking
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
Offering prime views of the Palm Harbor Marina and Intracoastal Waterway, The Ben, Autograph Collection hotel channels the spirit of one of West Palm Beach’s great homes and interprets it for a modern traveler. Amenities include a stunning rooftop lounge with an expansive swimming pool and bar. Walk to all of the vibrant entertainment just one block from famous Clematis Street, minutes to West Palm’s “Main Street,” and lifestyle hub Rosemary Square. This luxury boutique hotel ideally located in West Palm Beach is just 1.5 miles to Palm Beach Atlantic University. The Ben is a forum for shared experiences and social interactions that enliven and invigorate, spurring patrons to flourish and grow. Guest rooms and suites offer thoughtful amenities for a relaxing stay like mini-bar, 55" Smart HDTV and complimentary WiFi. Grab a book to read from our carefully curated library, stay fit in our extensive fitness center or enjoy the beautiful rooftop pool. Host your event in over 17,000 sq ft of event space.
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9.0/10
Satisfied Very good
All 101 reviews
Surroundings
Airport: Palm Beach International Airport
(7.4 km)
Airport: Boca Raton Airport
(42.7 km)
Train: West Palm Beach Amtrak Station
(1.4 km)
Train: Mangonia Park Station (Tri Rail)
(7.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Room, 2 Queen Beds, Non Smoking, View
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
10
King Room With Tub-Mobility Accessible
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Visual alarm device
Wi-Fi in room
Check Availability
17
Junior Suite, 1 King Bed, Non Smoking, View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
11
City View, Guest Room, 1 King, City View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Shampoo
Check Availability
10
Room, 1 King Bed, Non Smoking (Interior)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
4
Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Visual alarm device
Wi-Fi in room
Check Availability
13
Room, 1 King Bed, Non Smoking, View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
10
City View, Guest Room, 2 Queen, City View
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Shampoo
Check Availability
11
Room, 2 Queen Beds, Non Smoking (Interior)
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
9
King Room-Hearing Accessible
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Vibration alarm pillow
Check Availability
Hide Room Types
Guest Reviews
9.0/10
Great
101 reviews
Verified Reviews- Cleanliness9.0
- Amenities9.0
- Location9.0
- Service9.0
Average for similar properties in West Palm Beach
Guest User
February 11, 2025
Satisfied Very good
Original TextTranslation provided by Google
Guest User
August 20, 2025
I recently stayed for my anniversary and my wife arrived hours before me and the valets Freddie, Nick, Dylan, and Bobby all were a tremendous help getting my wife and our luggage settled. They did the same when we departed. Can’t thank them enough for their efforts and courtesy.
Guest User
August 19, 2025
Errol and Michele were super and exceptional. I have been a Bonvoy member for over 15 years. The best experience by two wonderful human beings!!
Guest User
August 18, 2025
Hands-down, one of the best and most beautiful properties we’ve ever stayed at! We were welcomed by Fabrizio, and he is now one of my husband‘s favorite people as a result of him extending the best customer service and hospitality we’ve ever experienced! He deserves a raise!
Guest User
August 18, 2025
The Ben was nice and the location was prime. Better than that the staff was like family. Dylan, Nick and Fred were gentlemen serving us and making us feel welcome. Highly recommend. One more thing…. There was a mistake made by the staff and they made it right. 💪🏼💪🏼. Thank you we will be back!
Guest User
August 17, 2025
Stay at the Ben for the weekend while celebrating my daughters bday. Great hotel and amazing location. Louisanne at the front desk took great care of us!
Guest User
August 16, 2025
We have been so many times, it is our favorite hotel (not just in West Palm)! This hotel is a destination in itself.. nestled in between so many restaurants and shops, but you don’t need to go anywhere as the restaurants here are GREAT!! The Grit downstairs has amazing breakfast and coffee. Thank you Ruth and Juan for taking care of us. Upstairs the rooftop pool is amazing. The cocktails and the food are delicious. Michael at the front door is very welcoming. The Ben is the place to be!!
Guest User
August 15, 2025
I had breakfast at the proper grit while staying at The Ben Hotel for 5 days. The service staff were very friendly, helpful and extremely efficient. I was greeted b a very friendly host name Ruth. She was very informative and proud of the establishment. The serves Errol, Juan and Gorkem were also very friendly, helpful and efficient. All of the individuals had contact with made my experience top notch.
Guest User
August 12, 2025
We always stay at The Ben West Palm Beach. Neroliz Rivera helped with our billing! She was excellent. Destiny Streath is great ….. she always assists us with our reservations! We will be back shortly! Thanks M&M
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Gym
Public parking
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Rooftop pool
Pool with view
Heated pool
Parking
Public (not only for guests) is available On-site parking, and Charge, US$57.00 (approx. PHP 3,246.31) Daily. Reservation not needed.
Public parking
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Languages Spoken
English
Food & Drink
Halal meals provided
Off-site
Bar
Alcohol-free rooms (on request)
Lobby bar
Room service
Health & Wellness
Golf course
Off-site
Gym
Public Areas
No smoking in public areas
Garden
ATM
Elevator
Cleaning Services
Dry cleaning
Additional charge
Facilities for Children
Children's meals available
Business Services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Accessibility
Assistive listening devices
Braille signs
Pool hoist available
Handrails on stairs
Pool ramp available
Stair-free main entrance
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Self check-in: Contact the property for the access code
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2020
- Number of Rooms: 140
Phone:+1-561-6554001
Email:au-westpalmbeach@concordhotels.com
Offering prime views of the Palm Harbor Marina and Intracoastal Waterway, The Ben, Autograph Collection hotel channels the spirit of one of West Palm Beach’s great homes and interprets it for a modern traveler. Amenities include a stunning rooftop lounge with an expansive swimming pool and bar. Walk to all of the vibrant entertainment just one block from famous Clematis Street, minutes to West Palm’s “Main Street,” and lifestyle hub Rosemary Square. This luxury boutique hotel ideally located in West Palm Beach is just 1.5 miles to Palm Beach Atlantic University. The Ben is a forum for shared experiences and social interactions that enliven and invigorate, spurring patrons to flourish and grow. Guest rooms and suites offer thoughtful amenities for a relaxing stay like mini-bar, 55" Smart HDTV and complimentary WiFi. Grab a book to read from our carefully curated library, stay fit in our extensive fitness center or enjoy the beautiful rooftop pool. Host your event in over 17,000 sq ft of event space.
Frequently Asked Questions
What is the cancellation policy for The Ben, Autograph Collection?
The cancellation policy for The Ben, Autograph Collection varies depending on the type of room and booking conditions.What is the cancellation policy for The Ben, Autograph Collection?
What are the check-in and check-out times at The Ben, Autograph Collection?
Standard check-in time at The Ben, Autograph Collection is 16:00 and check-out time is 11:00.What are the check-in and check-out times at The Ben, Autograph Collection?
Can I bring my pet inside the The Ben, Autograph Collection?
Pets are allowed on request at The Ben, Autograph Collection. Charges may be applicable.Can I bring my pet inside the The Ben, Autograph Collection?
How far is the The Ben, Autograph Collection from the closest airport?
The closest airport is Palm Beach International Airport, and it is about 13 mins from hotel by car (7.4 km).How far is the The Ben, Autograph Collection from the closest airport?
Is airport shuttle service offered by The Ben, Autograph Collection ?
No, the The Ben, Autograph Collection doesn't offer airport transfer services.Is airport shuttle service offered by The Ben, Autograph Collection ?
About This Property
| Nearest Airport | Palm Beach International Airport |
|---|---|
| Distance to Airport | 7.36KM |
| Nearest Train Station | West Palm Beach Amtrak Station |
| Distance to Train Station | 1.37KM |
| Average Price From | PHP33409 |
| Hotel Star Rating | 4 |