Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities7.8
Service7.9
Cleanliness7.9
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All reviews(44)
Positive reviews(37)
Reviews with photos/video(5)
Awesome stay(9)
Great location(6)
Easy to get around(5)
Convenient location(5)
Clean and tidy(4)
Negative reviews(7)
Summer bell
Standard Twin Room
Stayed in Jul 2025
Business traveler
83 review
9.0/10
Great
Posted on Sep 1, 2025
Good hotel. The location is very convenience, the metro station Janakpuri west just outside the hotel, there is supermarket and restaurants nearby hotel.
Anonymous User
Standard King Room
Stayed in Mar 2025
Traveling with friends
31 review
10/10
Outstanding
Posted on May 3, 2025
Good location, strategically next to metro station. Good service by hotel staff and wonderful breakfast variety. Recommend to come again.
Guest User
Standard Twin Room
Stayed in May 2025
Business traveler
4 review
6.0/10
Posted on Jul 3, 2025
stay is average. but the breakfast is teribble.. i stayed three days after having the pan cake and french toast i got food poisioning in the flight by the time to reaching japan got fever and loose motion… it was terrible….
Guest User
Standard King Room
Stayed in Apr 2025
Solo traveler
8 review
10/10
Outstanding
Posted on Jul 31, 2025
Very good breakfast, wide variety of selections. The hotel is a bit far from the city center, but is conveniently connected with subway. The hotel is just next to the subway station.
Guest User
Standard Twin Room
Stayed in Mar 2025
Business traveler
1 review
2.0/10
Posted on Apr 9, 2025
ABSOLUTELY PATHETIC ROOM AND SERVICE. ZERO HYGIENE, UNPROFESSIONAL STAFF AND WHAT NOT. PLEASE DO NOT CHOOSE THIS 1 STAR HOTEL FOR YOUR STAY.
Fais Yazid
Executive Suite
Stayed in Feb 2025
Business traveler
14 review
8.0/10
Very Good
Posted on Apr 23, 2025
My stay at the Hyatt Centric Janakpuri was delightful! The Executive Suite was spacious, modern, and impeccably clean, offering a comfortable retreat after a busy day.
Guest User
Standard Twin Room
Stayed in Feb 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 12, 2025
Excellent hotel at Janakpuri, next to Metro Station, easy connectivity to everywhere in Delhi via Metro , also a shopping mall nearby (Unity One Shopping Mall) , Room was excellent, clean and good size room as expected from Hyatt , staff was very kind and helpful, buffet breakfast has good spread and lots of options with live cooking counters , everything excellent, highly recommended
Guest User
Standard King Room
Stayed in Jan 2025
Couple
1 review
5.0/10
Posted on Mar 2, 2025
Disappointed, I wouldn’t have thought that a brand name like HYATT would be setting the bar so low.
No hand towel rail, toilet roll holder coming off, not very well cleaned, the phone doesn’t work.
Informed them regarding the phone, someone was sent out, who just fiddled around with the wire then said it’s now working, back to square one after a while.
Air and heat conditioning not working properly, someone came to sort it out on three occasions over two days, all times they said it’s okay now, each time it was exactly the same and made no  change to the room temperature.
On the third day I asked for a heater as the room was too cold, someone came with a heat and plugged it in, the heater was not working, informed them that the heater is not working, someone came to replace the heater.
The replacement heaters was badly damaged, it had a jagged portion of the side of the heater broken away (approximately 5” square ) and exposing the wires.
The guy who bought the heater plugged into the socket by the bed leaving a very tight space to walk past it, as the other socket wasn’t working.
I asked the guy to take the heater back, pointing out to him that the heater was very dangerous and could electrify someone.
I
Liakat Sultan
Standard Twin Room
Stayed in Jan 2025
Business traveler
5 review
10/10
Outstanding
Posted on Feb 22, 2025
Excellent location with close to the airport. I stayed here for the event at Yashohoomi Convention Center and it is very convenient.
Recommended 👍
Guest User
Twin Room with Pool View
Stayed in Dec 2024
Business traveler
1 review
5.5/10
Posted on Jan 20, 2025
YELLOW COLOUR WATER COMING FROM THE SHOWER / TOILET / WASH BASIN. TOILET DRAINS CLOGGED, WILL NOT DRAIN AND ALMOST FLOODED. HAIR DRYER DIDNOT WORK. SHORT TOILET SPRAY HOSE ON THE LEFT SIDE OF THE CLOSET, GREAT ENGINEERING DESIGN. NOT SURE HOW TO HOLD THIS HOSE ON THE RIGHT HAND. OLD TOWELS. WILL NOT RECOMMEND TO ANYONE. ALL THE BOOKING APPS ARE CHARGING VERY HIGH FOR THIS UNWORTHY PROPERTY. IS THIS THE LEVEL OF HYATT BRAND THESE DAYS ??????
Anuj lamba
Standard King Room
Stayed in Dec 2024
Solo traveler
12 review
8.0/10
Very Good
Posted on Feb 24, 2025
its the only 5 star in west delhi . its centric and rtie on the metro station for quick moment
Kartik
Standard King Room
Stayed in Mar 2025
Couple
2 review
3.0/10
Posted on Apr 8, 2025
Room was not clean and air conditioning was not working
ZAIHASLIDA
Executive Suite
Stayed in Feb 2025
Business traveler
51 review
6.0/10
Posted on May 28, 2025
Had a great stay at this hotel, staff were really friendly
Sanjay K singhania
Standard King Room
Stayed in Feb 2025
Couple
7 review
9.5/10
Amazing
Posted on Mar 23, 2025
Very good hotel with lavish breakfast. Will book again