Guest User
December 9, 2024
Reading the rave reviews,had booked the suite here.To my surprise,it wasn't well maintained.The glass table was broken,ac remote as well as the intercom was not working. sofa was torn too.There were no bathroom slippers or hand towels.The bed uplohestry was stained,the closet drawers did not open too.My anniversary celebrations were ruined. When we spoke about these things ,we received multiple calls which served no purpose but disturbed us. As it was our aniversary and the hotel was informed regarding the same,not even a special card or a cake was arranged.The receptionist flatly refused to even lower down the price of the jacuzzi room.It is the hotel's discretion but the manner in which it was conveyed was not appreciable. There are better resorts than this,so think twice before booking it. PROs The salad as well as the fruits served were fresh Good and elaborate breakfast menu specially the live dosa counter.Dosa was soft and tasty. We had ordered dal tadka and phulkas for dinner.Dal though simple was tasty and the phulkas were soft. Staff was courteous and polite.