The Redwoods In Yosemite

Location: Highly praised for being near Yosemite’s south entrance, close to attractions like Swinging Bridge, Mariposa Grove, and Glacier Point.

The beautiful exterior of the 2 bedroom cabin was much better than the interior. We found the place dirty and dingy, with none few of the basic amenities - coffee, tea, sugar, creamer. You could not open the smaller bathroom door if the toilet seat was in the down position! We expected much better and we feel the cabins were overpriced and way underperformed.

We stayed in the Black Oak Lodge and were very disappointed. The cabin was quite dirty. The wood floor was heavily stained in multiple areas along with stains on the front of the wood cabinets. (The wood floors in front of sink looked moldy.) The white baseboards were FILTHY, which led me to believe the brown ones were as well. The closet in the main bathroom was not usable because inside there was a roll-a-bed and a dirty used shower curtain on the floor leaving no room for hanging clothes unless you wanted them touching the bed. When we arrived some of the lights and the hot water didn’t work and we couldn’t find breaker box anywhere. (We finally found the breaker box outside the next morning). The coat rack at the front door was broken. The heater in bedroom had front of unit fallen off on the floor. I did not dare walk on any of the floors without shoes on. The whole place gave us a feeling of “ICK”. I wasn’t even comfortable sitting on sofa. We had booked 5 nights and left after three because it was so uncomfortable being there even though we had already paid. When we were checking out Sharon took down all my concerns and said she would call me back later that day about our concerns and possibility of a refund. While I didn’t have high hopes for any refund I did believe she would at least call me back since she said she would and she did verify that she had my correct number. 12 days later I still haven’t heard from her. I also asked both people working in office if they had been in the cabin lately to see the condition and they both said they had not. We picked Redwoods because of location but we wish we had stayed outside of the park instead and driven in each day. We dreaded having to go back to this cabin at the end of the day. (Pictures are attached.)