Super 8 by Wyndham Waterloo

Room was clean, but that was it. We booked a king, but was given a queen because kiing room wasn't ready, TV worked initially, but later that night didn't work. Went to front desk to inform them. 45 min later, the manger came by, did a reset, and didn't work. Came back 20 minutes later with a different box, and I thought it was going to work, but ended up getting some type of expired authorization error. At this point, it was 9:45pm. Was going to take a shower and noticed a plastic bag wrapped around the shower pipe coming out of the wall. Turned it on, and water went everywhere!! Couldn't use the shower at all! And it was way overpriced ($175) for when we went on June 20th after booking on the 16th.

Property has declined, had to ask for service to get new towels and trash emptied after 2nd day of stay. Outside near entrance had trash, old silk flowers, and junk everywhere. Breakfast was very sparce, only waffles, some cereals and bread.

Overall good experience, clean, affordable and the staff was ver accommodating . The breakfast bar could use some upgrades.

The super 8 in Waterloo IL will eventually be the cause of the super 8 franchise being shut down,they are not representing the franchise with integrity and good business practices.i have stayed at quite a few different super 8s because I travel with my daughter for cancer treatment and we enjoy staying at super 8 facilities until we arrived at the super 8 in Waterloo IL they have a total disregard for the health and safety of the customer and they have zero accountability for the wrong doing

Room was as expected, clean and tidy. Breakfast options were limited. Third floor hallway was 90 degrees and had an overwhelming odor of vomit that hit you like a wave when opening your room door or exiting the elevator. Quite repulsive.

Basic Super 8. No hot breakfast. They use styrofoam for coffee cups, horrible to drink out of and bad for the environment. Room clean. Towels were sub-par, old & thin. Employees nice.