Marriott Marquis Washington, DC Reviews

I stayed at the Marriott Marquis Washington for four nights and found it to be a traditional, full-service hotel offering a fairly standard experience. While the overall stay was comfortable, there were a few aspects worth noting. Service: I requested a blanket and a kettle, and while the items were eventually delivered, it took nearly an hour, which felt a bit slow for a hotel of this caliber. Breakfast: One of the highlights of my stay. The breakfast was varied and flavorful, with plenty of choices to satisfy different tastes. Definitely worth trying if you enjoy a hearty start to your day. Value: The hotel leans on the pricier side, especially when factoring in the additional costs for services. The service was decent, but it didn’t quite match the premium pricing. Overall, the Marriott Marquis delivers a solid, if conventional, stay. It’s ideal for travelers who value a central location and a broad range of breakfast options, but may not impress those expecting standout service.

Overall my stay was good - the hotel is well located, and has many options for food and necessities. The room was ok - bed linens were worn, the usb outlet by the desk didn’t work, but overall everything was clean and pleasant. I found the shower water handle a nice touch - you can start the shower and control water temperature on the side, without getting in. I had an unpleasant experience at the front desk - I was given misinformation by a clerk at check in, and even I asked about the charges, I was given incredible attitude by another clerk. At 700 a night, I expected better treatment. I spoke with the manager and they resolved my issue, however it took more time than I anticipated from my schedule.

It is a good location to access the convention center and the Metro station.

Breakfast took a time to wait! The Beer lab waiters and waitresses were very rude

Vacation to Washington DC, and booking a room at this hotel really helped my trip. The place is clean, the staff is also friendly.

Charged me twice for the booking and non responsive holding nearly $2500. Poor attitude from front desk and lied to me about things

Great hotel to live in! Beautiful lobby with central location. Service is great!

Great hotel overall. Facilities are a bit dated but was clean and tidy.

Nice hotel good location

The hotel in downtown Washington is very convenient. There is an Apple store next to it. You can walk or take a taxi to the White House Obelisk in the United States. There is a bar on the first floor of the hotel. There is a free laundry room. The gym is also good after trying it. It has two floors.

The facilities are old, the hygiene is good, and the service is also good

The location is good and the rooms are good. However, when I asked what the destination fee was at checkout (it was a polite question), the black woman at the reception was very rude and told me that it was originally included, and she got angry at me and my husband, asking if I didn't read it when making a reservation, which was embarrassing. Another man came to explain and my curiosity was answered, but I was not in a good mood about the trip that day. The day before, another Marriott hotel was very friendly, so I was even more surprised. This was my first experience like this while staying at an American hotel, so it was perceived as racial discrimination. I will never use it again.

This hotel is hard to describe, because it was booked for a temporary night, and I went directly to the front desk and said there was no room, but I booked it on Ctrip, and the room WiFi was charged. The front desk searched for a long time, the service was very bad, and I had already paid in full on Ctrip. I also received a pre-authorization of 750 dollars in 3 days, and I booked another one at the same time. The front desk kept saying that the room was full, and then I contacted Ctrip at 12:00 at night. Looking for a hotel upstairs, I changed a front desk staff with a very good attitude and helped us open the room. The hotel canceled the buffet breakfast due to the epidemic, and now they order food online by themselves, and each order will charge a delivery fee of 6 dollars. The breakfast portion is quite large, which is not bad. Because we went out late, we didn’t clean up on the first day. We said it was cleaned on 7-8 every day. When we left, we called the front desk and they would come to clean. The next day we called the front desk, and the front desk complained why we went out so late .

I have stayed in the most cost-effective hotel in the United States, not one of them.