Waterfront, Wolverhampton St, Walsall, WS2 8LR, United KingdomSee Hotel Details
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1 night
Guest Reviews
8.7/10
Very Good
45 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.6
Service8.8
Cleanliness8.8
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All reviews(45)
Positive reviews(40)
Reviews with photos/video(1)
Negative reviews(5)
Anonymous User
Double Room
Stayed in Jun 2025
Traveling with friends
27 review
8.0/10
Very Good
Posted on Jul 24, 2025
The size of the standard room is spacious. The bedding is comfortable. The water pressure is just all right. Overall a good choice for short stay.
Guest User
Double Room
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Oct 25, 2025
It was quiet just for me and partner relaxing together
Anonymous User
Zip and Link Room
Stayed in Feb 2024
Couple
1 review
8.5/10
Very Good
Posted on Apr 2, 2024
Clean and comfortable room. Well maintained building and clean toilets.
1391123****
Single
Stayed in Nov 2023
Business traveler
24 review
10/10
Outstanding
Posted on Dec 13, 2023
Good location near to rail station.
Good breakfast.
Good service.
Zhongyu
Double Room
Stayed in Mar 2025
Business traveler
22 review
8.0/10
Very Good
Posted on Apr 15, 2025
The hotel is good in every aspect, the service attitude is very good, but the surrounding environment is a bit messy.
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Guest User
Stayed in Oct 2025
Family
10/10
Outstanding
Posted on Nov 9, 2025
Christian legend we went into a room and the toilet was blocked. He quickly found us another room and also gave us free breakfast due to the inclusive.
Guest User
Stayed in Sep 2025
Other
8.0/10
Very Good
Posted on Oct 28, 2025
A really nice quiet hotel. Unforgettable heating was either all or nothing. Carpark outside is private on Android and has had bad reviews. The local council carpark around the corner was cheaper. Staff incredibly helpful and polite.
Guest User
Stayed in Aug 2025
Couple
8.0/10
Very Good
Posted on Sep 29, 2025
Very good as always. I couldn’t get the app to work so we just arrived at the hotel to book in for the night. The welcome was nice but the young lady on reception didn’t have very good English we asked questions but she struggled to understand. The room was a standard premier inn immaculate and comfortable. This is a very basic premier inn for experience, I forgot a brush and they had no extras at all downstairs. We were on the top floor but unfortunately there was only one lift working and the glass corridor that joins the hotel is really really scary. We were in room 518 and the view was nice, triple glazing and the AC was lovely. The shower was hot and the towels fluffy. The parking is next door and very expensive.
Guest User
Stayed in Aug 2025
Other
2.0/10
Posted on Sep 26, 2025
I would avoid this place like the plague, theirs is a few friendly staff but not all. The hotel rooms stink like an ashtray. The food portions are questionable. The free WiFi is worse than dial up and I’ve not even started on the town centre which if you have the displeasure to walk through is far too close to the so called Premier ha inn!
Guest User
Stayed in Aug 2025
Solo traveler
10/10
Outstanding
Posted on Sep 26, 2025
Excellent service, comfortable room, very comfortable bed and pillows, clean and goof food. Very close to the train station, 20 min from city centre.
Guest User
Stayed in Aug 2025
Other
10/10
Outstanding
Posted on Sep 23, 2025
Having arrived after a very long drive, I was really grateful for the kind assistance from Fatima and Dagma in sorting out an issue with my room. They were both really helpful and professional. It was much appreciated.
Guest User
Stayed in Aug 2025
Other
10/10
Outstanding
Posted on Sep 19, 2025
The Staff were brilliant and very helpful. A very good atmosphere which made the stay more enjoyable. Would definitely recommend.
Guest User
Stayed in Aug 2025
Other
10/10
Outstanding
Posted on Sep 19, 2025
Arrived and checked in without any issues. Had a small problem with a noisy neighbour, but Tyresse did what he could to address it, which improved the situation. Good breakfast and clean room, so nothing to complain about.
Guest User
Stayed in Aug 2025
Other
2.0/10
Posted on Sep 8, 2025
I booked two rooms and called the hotel twice after booking to confirm interconnecting rooms for my family with young children. Both times I was reassured, but when we arrived late at night we were given separate rooms. The receptionist was polite and apologetic, but it was disappointing that what had been confirmed in advance was not honored. At breakfast, I also noticed the curtains and air conditioning unit in the dining area were very dirty, which didn’t give a good impression in a space where food is served. I’ve attached pictures for reference.
Guest User
Stayed in Jul 2025
Family
6.0/10
Posted on Aug 30, 2025
the young man on reception was helpful and welcoming. Looks nice from the outside. Corridors and bedrooms smell of cigarette smoke really bad so it was unpleasant to have my 2 children there. Other than the smell the rooms were clean. Breakfast was good at the Buffett.