Super 8 by Wyndham Walnut Creek

The property is far too noisy, with most of the noise coming from the main road it is next to and the freeway. Also, some of the patrons made me feel uncomfortable.

Didn’t have fridge microwave or pool as advertised was locked out of room for over an hour in the heat and they refused my refund when I checked out the day after I checked in because of how the room was. Manager was dope tho

The property is dated. Looks like an old Motel 6 rather than what the Super 8 's used to be. King Size bed was more like a Full Size Bed, with an awful mattress. The one and only single Bath Size towel they give is ridiculous. No hair dryers, or irons or even coffee lol. It served it's purpose for one night.

They were very slow to check in and when asking for more towels. Also there was a clogged toilet and they made my plunge it myself

Oh my. The staff was wonderful. Especially the front desk manager she was so nice! 5 star service but less than 1 star for the hotel and the rooms. We had to change room because of the smell of smoke in the room. Even after we changed it , we still smell smoke. We even saw there was a plastic bag wrap on the smoke detector on the ceiling to prevent it to detect smoking. Hopefully they will remodel the rooms. Everything was pretty dirty.

This was the worst hotel stay I've ever experienced. Bugs on the floor, laminate pieces able to pick up and move, stains on the sheets, and the list goes on. Looked nothing like the pictures, was not Park Inn, had just switched hands to Super 8. Had I known I never would have booked it. They had no reservation even though I booked 3 months ago, apparently because they changed computer systems when they changed hands, no email or any notification that they had switched over. Then wake up at 6 am to use the bathroom and step in water. Water was coming through the walls and was throughout the room. Went to the office explained, was offered another room, took about 30 mins or so for that to come through. Toilet wouldn't flush properly in the new room, grime in shower grout, needless to say, we showered quickly and got the hell out. Oh and come to find out all of that water, was toilet water from the room upstairs. Never again.