Mercure Chantilly Resort & Conventions

Location: The hotel is highly praised for its peaceful and green location, surrounded by a forest that offers a tranquil atmosphere ideal for relaxation.(based on 1 review)

We attended a conference recently at your hotel, and even so many things were very nice, other aspects were not so. The hotel itself is immaculate, views terrific, indoor and outdoor pool & sauna great, conference facilities top notch, ample parking. The biggest downside was the price vs service. We stayed in the Golf and sofa room at £280 which for what it is is simply overpriced. The room is nice and bathroom too, just the setup was a bit clunky, Biggest disappointment is the 2 single beds in the large bed, feels a bit makeshift.. but very comfy I have to say. Breakfast and lunch were overall delicious with ample options so kids happy :) Dinner was disappointing and vague though; very confusing menu and you really cannot sell a risotto when there is no risotto in it. Fish and Chips very greasy. And again overpriced for what it is. On checkout we expected an itinerary so we could check a few things though just the final bill. Same at restaurant... My biggest complaint was that the hotel was way too warm. Sitting in the restaurant became unbearable at times.. is there no aircon? I think there is some work to do if you want to cater for international clientele with conferences. Lower the prices and less smoke and mirrors please. But overall a pleasant experience I do have to say

It was super location, but we were told we could eat in the bar as the restaurant was full. When we tried to order at the bar, the barman said no. Different advice from receptionist. We had to order room service to the lobby.