Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities7.6
Service8.0
Cleanliness8.4
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All reviews(160)
Positive reviews(140)
Reviews with photos/video(39)
Delicious breakfast(41)
Awesome stay(27)
Clean and tidy(22)
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Large rooms(9)
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Negative reviews(20)
Thien Hoang
Superior Single Room
Stayed in May 2025
Business traveler
29 review
8.0/10
Very Good
Posted on Jun 4, 2025
It was cheap and clean. The location is strategic, if you don't mind mid breakfast and dark hallway
Rama-26
Superior Double Room
Stayed in Mar 2025
Solo traveler
6 review
7.0/10
Posted on Apr 14, 2025
Overall the hotel is okay, but the air conditioning in my room was not cool at all. I turned it on at 16°C from 6pm until 10pm and it was still not cool. I called the reception several times and they didn't answer. I had to go down and ask them to come and look. When the staff came up to look, they said they would change the room for me, which was very late and I didn't want to waste time packing my bags and moving rooms, so I didn't change rooms. However, I think that a hotel of this level should check the readiness of the room before letting customers stay. The Wi-Fi is also quite slow. Personally, I am not very impressed with the price I paid.
Tawichai Atiwattanananonn
Superior Twin Room
Stayed in Mar 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on Apr 14, 2025
The hotel is located in a very good location. The breakfast is very delicious and plentiful. I booked without breakfast but the hotel gave me a very good bonus.
6/7
Khammanh Bounphanith
Superior Double Room
Stayed in May 2025
Business traveler
3 review
7.0/10
Posted on Jun 14, 2025
Food is delicious
Location is good
Some service is not good
laosnewhorizons
Superior Double Room
Stayed in Feb 2025
Solo traveler
86 review
8.5/10
Very Good
Posted on Mar 20, 2025
I recently stayed at the Central Vientiane Hotel and had a great experience overall. The hotel is well-located, making it easy to explore the city’s attractions, and it offers a comfortable and relaxing stay. Here’s a breakdown of my experience:
Room:
I booked a large room, and it did not disappoint. The space was spacious, clean, and well-designed, with good furnishings and a comfortable atmosphere. The bed was good, and room quiet ensuring a good night’s sleep after a long day of exploring. The room also had a safe, which was a great addition for storing valuables, giving me peace of mind during my stay.
Bathroom:
The bathroom was good for me. It was big, clean, and well-equipped with toiletries. The shower had hot water be careful and the overall design felt nice. It was a refreshing space to unwind after a busy day.
Breakfast:
The breakfast offered a good range of options to suit different tastes. There was a mix of local Lao dishes and international favorites, including fresh fruits, pastries, eggs, and cereals. The quality of the food was very good, and the dining area was pleasant and well-maintained. It was a great way to start the day.
Staff:
The staff at Central Vientiane Hotel were exceptionally helpful and friendly. From check-in to check-out, they were always ready to assist with a smile. Whether I needed recommendations for local restaurants or help with arranging transportation, they went above and beyond to ensure my stay was comfortable and hassle-free.
Overall Experience:
My stay at Central Vientiane Hotel was enjoyable. The combination of a large, comfortable room, a big and clean bathroom, a varied breakfast, and the attentive staff made it a memorable experience. I would definitely recommend this hotel to anyone visiting Vientiane, whether for business or leisure. It offers great value for money, and I look forward to staying here again in the future.
6/9
Kurza
Superior Double Room
Stayed in Jan 2025
Couple
24 review
8.0/10
Very Good
Posted on Feb 24, 2025
We had many difficulties at this hotel.
What was good: the rooms were clean, despite many negative comments regarding cleanliness. We had all necessary things in the bathroom, hot water, etc. The aircon in the room worked fine and the beds were comfortable to sleep on.
Breakfast is quite average and not much food for Western people. There are some things to eat such as fruits, yogurt, cereal, eggs but everything else are Asian food.
What was bad:
- Check-in was an absolute mess. The reception area looks like a ghost town with only one person checking in guests on a Saturday. We waited very long to be helped.
Finally, after long waiting time we reach the room to see that someone else already occupies the room. Due to a severe lack of English from the receptionist, we explained there is someone staying in the room and that we need a different room. He nodded that he understood and typed on his computer, scan a new room key but gave the same room number three times. So three times we had to explain that we need a COMPLETE DIFFERENT ROOM since there are already guests inside. This took very long. We got a new room finally but it was a twin room and not the type of room we booked.
- No sound proof walls, we can hear our neighbor coughing in his room at night
- The gym is not functional at all. So many broken machines that we were not able to use the gym during our stay. There is also no air conditioner in the gym even for when it’s maintained better.
- The elevator buttons are not working properly, the button to close the elevator door doesn’t work at all.
Generally this hotel has the potential to be much better. Management seriously needs to improve these shortcomings.
Thanis T.
Superior Twin Room
Stayed in Feb 2025
Solo traveler
40 review
8.5/10
Very Good
Posted on Mar 10, 2025
The hotel is centrally located. The price is reasonable and the breakfast is good. The air con, however, is old and therefore not very cool.
All in all, it was a pleasant stay for me.
Reina
Superior Triple Room
Stayed in Dec 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Apr 26, 2025
Nice hotel!
Sami Moilanen
Superior Double Room
Stayed in Jan 2025
Solo traveler
6 review
6.0/10
Posted on Feb 11, 2025
Bit old but decent hotel. seen its best days, but if price is ok, its ok. Noice from the streets passing 1x windows auite easily.bit long walk to places. breakfast quite simple, but omelet, salad and fruits are always plus. no juices.
Guest User
Superior Twin Room
Stayed in Sep 2024
Solo traveler
12 review
7.0/10
Posted on Nov 3, 2024
Good hotel to stay. But bad internet condition ruined my online meeting this time. No help from the hotel.
SAE-LOO
Superior Triple Room
Stayed in Mar 2024
Traveling with friends
27 review
7.5/10
Posted on Apr 22, 2024
A bit far from Mekong riverside and sightseeing places. Big room but quite old. Their shower room room has provided the bathtub. Fast check-in & out. Simply ABF breakfast.
Ken TKO
Superior Single Room
Stayed in Aug 2024
Solo traveler
20 review
4.0/10
Posted on Sep 25, 2024
The room is quite old.
Front desk tried to charge me for a bottle of water from the fridge which I did not take.
The morning bfast staff were good in their service though
Guest User
Superior Double Room
Stayed in May 2025
Traveling with friends
3 review
6.5/10
Posted on Jun 10, 2025
Front service needs more attention
NK. Singh
Superior Double Room
Stayed in Apr 2024
Business traveler
68 review
9.5/10
Amazing
Posted on May 18, 2024
Only did not like that they don't keep the breakfast food warm. Think such is a must for a high lvl hotel