Nanuku Resort Fiji

The resort is by far the best I have ever been (and I have traveled a lot) , it’s luxury with elegance and discretion. Our two bedroom villa was fantastic and the quality of service was top notch

A five-star resort on many top resorts in Fiji list should be a dream vacation, but our stay was anything but. The beautiful surroundings and dedicated staff who cared for the children were the only bright spots in an otherwise disappointing and frustrating experience. This resort is a prime example of a beautiful facade with no substance. The service was incredibly slow and poor. Simple requests, like asking for plates and utensils, were ignored multiple times until we finally went and got them ourselves. The food, which is the only option given the resort's remote location, was a major letdown. Every meal was an ordeal. Dinner was served cold and tasteless after waiting more than 45 minutes, and even the cocktails, while decent, took forever to arrive. The breakfast situation was no better; by 8 a.m., the few options available were gone. Room service was a complete disaster, taking over 1.5 hours to arrive with soggy and cold food. For a five-star hotel, the beds were creaky, and the bathroom was noticeably dirty with a slow-draining tub and shower. Beyond the unkempt state of the room, the resort’s isolation means there are no other dining or entertainment options nearby. When the weather turned, there was absolutely nothing to do. The kids' center was a major disappointment for our little ones. Despite the caring staff, the space was tiny and completely exposed to the elements. The kids were brought back to the room when it rained, and it was clear they had no indoor activities to occupy them. The only time the children had fun was when the weather was nice and the staff took them to the beach to find crabs and starfish. Overall, I would not recommend this resort. The two-hour journey to get there is not worth the frustration and poor quality of the service, food, and accommodations. It's truly a shame that a place with such potential and a prestigious reputation could fail so spectacularly on the basics.

A wonderful resort. The Nanuku team work so hard to make you feel welcome and at home, the long curve of beach is stunning as is the marine life and water sport offering. Being a little distant from Nadi provides a lot more benefits than disadvantages. The resort design is homely & welcoming, almost like a village with just 37 rooms- you really feel the difference when you check into an alternative larger resort in Fiji, all that personal touch and charm is lost. I stayed at 4 different resorts in Fiji and this was the very best by a mile! Special thanks to Ravuama & Louise and the whole team for a wonderful time. Highly recommended!

Great service and experience. Place is very beautiful. Staffs are very nice and made us feel welcome and special. Would recommend to anyone

If you want the best experience possible in Fiji then stay at this resort. Upon arrival you will be welcomed by warriors and treated like a family member. The villas are gorgeous and spacious. The food is top notch. The service is unparalleled. The spa is heaven! So many different massages, so little time- I wish I could have gone back again! And the best part for me was the excursions available from their perfect location. Their guides will take you to the best places and keep you safe. I had the best adventures which I will never forget. Loved this resort! I highly recommend it.

While the resort and our garden villa was lovely the experience was tainted by the cold food and long waits for service. Out of 5 days worth of food service, we only had 2 breakfast dishes served hot. All our lunches were cold and we sent back many items. The dinners were equally cold or over cooked. We had to ask at least 3 times to get salt and pepper. Then the shakers would be empty. Our drink orders were often delivered after we received our mains. And the mains would take 20-30 minutes…and then were cold. We at almost every service we had to ask where our drinks were. Super disappointing. The running joke going to a meal was on how cold it would be. Even after asking at every order to please make sure it was hot. The servers and other staff were very pleasant. So not sure if this is a kitchen issue or staff on Island time.