Sestiere Santa Croce 553, Venice, Veneto, 30135, ItalySee Hotel Details
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1 night
Guest Reviews
7.1/10
102 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.1
Amenities7.1
Service7.1
Cleanliness7.2
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All reviews(102)
Positive reviews(4)
Reviews with photos/video(4)
Negative reviews(1)
Anonymous User
Deluxe Room, 1 Bedroom, Grand Canal View
Stayed in Dec 2023
Couple
7 review
2.0/10
Posted on Jan 11, 2024
房间厕所有臭水沟的味道,导致整个房间都是臭味。
The toilet in the room smelled like a gutter, which made the whole room stink.
La toilette della stanza ha il profumo di solette puzzolenti, il che fa sì che l’intera stanza sia puzzolente.
Andy
Junior Suite, 1 Bedroom, Grand Canal View
Stayed in Jul 2023
Couple
3 review
8.5/10
Very Good
Posted on Aug 16, 2023
The hot water system has some problem, but the location is good. Self check in and no one at the property.
Guest User
Deluxe Room, 1 Bedroom, Grand Canal View
Stayed in Mar 2025
Traveling with friends
7 review
6.0/10
Posted on Apr 18, 2025
The hotel has no front desk. Remember to check in online in advance to know the door password and room password in advance. I didn't check in in advance and spent half an hour at the door. I called the customer service several times. The toilet is small, the toilet space is small, and it is difficult to use the toilet. I stayed for two days, and no one came to clean the room and change towels in the middle of the day. This is a bad review. The room environment is OK, the scenery is OK, and the hotel is located opposite the station. In general, it is better to book outside the island. It only takes 10 minutes to get to the island. The island is expensive and small, and there are boats near the river and it is noisy.
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Anonymous User
Suite, 1 Bedroom, Grand Canal View
Stayed in Feb 2025
Couple
5 review
10/10
Outstanding
Posted on Mar 17, 2025
It's right in front of Santa Lucia Station so it's easy to access.
The entrance is a little confusing, but they sent me directions in advance via WhatsApp so I was able to get there without getting lost.
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Guest User
One-Bedroom Deluxe Room<1>
Stayed in Jan 2023
Couple
24 review
8.5/10
Very Good
Posted on Mar 1, 2023
There is no reception service but the cleaning girl is super friendly. Sooooo clean and overlooking the Grand Canal. Very cool