Residence Inn Toronto Vaughan

Front desk was absolutely incredible!The stay was perfect

We recently stayed at the Residence Inn in Vaughan, Toronto, and unfortunately, this location fell short of the standards we've come to expect from the Residence Inn brand. The Good: The hotel is in a convenient area, centrally located off the freeway. There’s a large self-park lot, which is a plus. Check-in was pleasant—the gentleman at the front desk in the evening was friendly and professional. The Bad: Finding the entrance was unnecessarily difficult. The hotel lacks a traditional covered entryway, and the main driveway is poorly lit, especially at night. Parts of the parking lot were also quite dark, making the property feel unwelcoming on arrival. Without GPS, I would have missed the driveway entirely. The Dealbreaker: One of the main reasons we stay at Residence Inns is for the in-room kitchens and complimentary breakfast. At every other Residence Inn we’ve stayed at, we've been able to take breakfast back to our room to enjoy peacefully. That was not the case here. We were stopped by a staff member and told that hotel policy prohibits taking food out of the breakfast area. We were pointed to some hastily printed paper signs taped around the lobby. Another guest nearby overheard and commented, “Yeah, it’s only this hotel that has that stupid policy. I won’t be staying here again.” I couldn’t agree more. What if you have kids still asleep? Or someone in your party with mobility issues? Why provide paper plates at all if food can’t leave the breakfast room? Final Thoughts: This policy felt unnecessarily strict and out of step with the Residence Inn brand. Combined with the confusing layout and poor lighting, it made our stay much less enjoyable. We won’t be returning to this location, and I’d caution other travelers who value flexibility and comfort to look elsewhere.

The suites are clean, convenient and so spacious! We were welcomed by a very friendly staff member that took care of all the fine details in a timely manner. The pool area was clean and perfect for the kids. Very happy with our stay!