Melia Grand Hermitage

"In September I had 10 days at The Melia Grande Hermitage and the staff are what made it a great holiday. Yes, the rooms are spotless and the food is great, but that is what you would expect from a Melia, but the quality of places always comes down to people. So after several reviews here diminishing the staff, I wanted to share my experience. I found the staff to be not just warm and friendly but one of the managers, Nina Neshkova, could not have been more kind and she made me feel cared for, truly impressive for a hotel of this size. While it is exceptional to find one person as good as Nina, I found two. The manager of the Spa, Maia Ivanova, also deserves special mention. She was warm, welcoming, incredibly helpful and extremely efficient and she guided me to the right members of her team to get the sessions I needed and loved. I heard hardly any English voices in the hotel, or in Varna generally. So perhaps people have been too quick to take staff not being fluent English speakers for rudeness, and have forgotten to consider they may just need a moment to get their heads around what you’re saying. I found even those with no English very happy to help. This is a great hotel with a great team."

Astor Garden Hotel

"Hello Hotel looks super good, rooms super ok but in the relationship with the tourist, at least at the restaurant, it is pathetic they had problems with the dispenser one of the days and I was told to go to the room to get water, English is a problem for 90% of employees At the restaurant, if one kind of food range out, only something else was brought Including the famous Bulgarian pickles, they were no longer brought This is not allowed in a 5-star hotel Too bad for the beautiful building The hotel has 3 beaches, one of which is "hidden" for the hotel's customers, only by chance did we realize that that beach is also for us At all beaches it is allowed to rent sunbeds and umbrellas against money, in the conditions that they do not have enough sunbeds for tourists staying in their hotel I will definitely not return to this hotel PS. Note 10+ for Umit from the lobby bar"

The Palace Hotel, Sunny Day

"On the plus side: • Very nice beach. • The food at the buffet-style meals was plentiful and varied. • Nice rooms with beautiful views. • Good water pressure in the showers. On the minus side: • On arrival , we were greeted by a cockroach in the bathroom. • With some exceptions, the staff was unfriendly and rude. • Very poor internet service. • In most hotels the hot water comes right away. Here, we had to wait five minutes for the water to get hot, and it wasn’t very hot even then. • Except for specified mealtimes, there is no food in the hotel. • There were buckets on the floor in the main lobby, catching water dripping from the ceiling. • The food at the buffet-style meals was mediocre. • Paint is peeling from the ceiling of the dining room. The vibe is a hotel that was once grand but has been neglected. Maybe the owners are trying to squeeze as much cash as possible from the property for the time being, planning a major renovation in the future. We wouldn’t stay here again."

Hotel Perunika

"Reading the reviews, I get the impression you live in palaces, and the staff is at least royal. There's really nothing to complain about. The food was delicious and very varied. The cakes were baked on site. The alcohol was NOT WATER-DILUTED! One drink could kill you 😂 The beer was weaker (only 3%). We stayed in a renovated room, so I don't know about the rest of the hotel. The cleaning ladies were there every day. They also left toilet paper every day. We arrived at the hotel at 7:30 AM. We got our room at 10:00 AM, and our first meal (lunch) was at 12:00 PM. While waiting for our room key, the receptionist treated us to breakfast pancakes. The only downside, in my opinion, was the shaded pool. We spent a lot of time in the sea, where the water was super warm. Everything was very close. We took drinks from the hotel with us on our way to the beach, and we had to literally walk a few hundred meters to get more. We were very pleased and think the hotel should be at least 4 stars. We've stayed in several hotels in Bulgaria, and this one is truly excellent. We highly recommend it to everyone. We took table tennis balls and paddles with us. We'll definitely be back."

Hotel Lilia

"A hotel of 50/50 opinion. But i wont choose it again. The reception staff is kind. No objection. No free parking at the hotel and even so it is small and we had to search to park in other place. Every parking lot is of 20leva/day. If you park somewhere outside a parking lot, wont pass several minutes and your car will be evacuated, 50eu and you can have your car back)) so dont risk. The pool, didnt like it. The water is clean but the rest is dirty and old. The hotel is really old fashioned, good rooms are those that look at the beach and pool. Be sure when you make reservation so the room is with balcony. The restaurant: it is mentioned that is 3 star (even the hotel is 4star) but i could give only 2 stars here. I am not a picky person but i never saw such a dirty restaurant. Always food on the floor and nobody cleans it, the tables dirty and sticky. The plates are dirty, the food is not tasty at all, i could eat only that dish that cant be messed up))) eggs, spagetti)) in the morning is totally everything the same, only the sweets are changing sometimes. From fruits in the morning: oranges and grapefruits. Evening: plums, peach, once grapes. From meat i could eat only chicken. So the restaurant per general is awful. Sorry but thats true. The room was ok. Nothing special. The only good thing of this hotel is the location, first line, not in the center where is very noisy but in 5min you can walk to the center."

Royal Beach

Joya Park Hotel

"I liked the accommodation, food, and attitude. The sea was clean and warm, about 10-15 minutes walk. The location is away from the noisy embankment restaurants. Suitable for a quiet holiday. I had paid for breakfast and dinner. The food is quite varied, the coffee from the coffee machine is quite tasty. The hotel is cozy, the territory is well-kept."

Grifid Encanto Beach Hotel - Medispa, Ultra All Inclusive & Private Beach

"The call center girl Gerjana was very helpful and told us all the advantages of booking this exact hotel! All the information was told in advance and was true. We don't regret at all! Everything is true! We totally recommend! Exceptional service and excellent kitchen"

Prestige Deluxe Hotel Aquapark Club - All Inclusive

"I called last evening maintenance at the reception to tell them in the bedroom air is unbreatheble and to fix the AC either to open window(which that one aswell its blocked) nothing been fixed , workman said "tomorrow" never came back. The ceiling bit which is covering the AC from bedroom has been left open, unsafe for a child to step in the bedroom."