"Really nice hotel in the center of the city. The staff is so friendly and is always ready to help you. Comfortable and clean room. The Wi- Fi is reliable but may be a bit slow. Breakfast buffet is good. Well located. Good choice if you visit Varna."

"The shower was badly damaged, only one of the electrical outlets worked, reception was 1.5 hours late, and the noise level in the evening was unpleasant even with the windows closed. It was okay for the price, but I wouldn't book here again. (Stay 4 days and 3 nights)"

"Not the best start as not given the room type booked but was swiftly changes by the helpful receptionist. Breakfast was good and had a wide choice. Housekeeping however need to be kept an eye on as room was missed on 2 occasions during our stay again reception acted swiftly to resolve but shouldn’t need to ask especially when we complained the first time. Location is a real plus point as access to the beach etc was really good."

"I'll start with the small amount of pros: The hotel is very pretty with nice flowers, the room was basic but had what I needed and the bed was firm but comfortable (need darker curtains as they were yellow and the sun went straight through them) the balcony was very small though and felt slanted and the pool was a good size. The housekeepers were lovely and the only staff who spoke and smiled at you. That's where it ends. This hotel is so bad I checked out 2 days early and went home. The main reason I chose this hotel (after reading all the bad reviews and yes they are that bad!) because it mentioned nightly entertainment, English speaking staff and a friendly community. None of this was the case. No entertainment, no English speaking staff (when they did it was very broken) and no friendly atmosphere at all! I felt very uncomfortable being there. As a female solo traveller I felt very uncomfortable and very isolated. The food is awful! Mostly undercooked meats, rice, chips and salad. All cold and not pleasant to eat. But what was even worse was the service. I've never known such rude waitresses. If you don't talk Bulgarian or German they glare at you like you are dirty on their shoes. They are unhelpful and didn't know if the desserts had nuts in them when I asked (I have a severe peanut allergy which I made the hotel aware of but clearly nothing was passed on) The drinks selection was terrible. It was either bad warm tasting wine, local spirits which were disgusting or soft drinks in a self service machine (all inclusive paid for and they made you make your own drink) All inclusive were only allowed to have drinks from 1 out of 3 bars. Which I found ridiculous! The male night receptionist would never be at reception, he'd always be sitting at the other end of the hotel watching TV. Once he noticed you he huffed and walked over slowly like you were bothering him. The sunbeds were on the brink of breaking every time you sat on them. The lifeguard couldn't careless about his job, he'd be sat at the pool bar on his phone and even saw him drinking beer at one point. The WiFi only works in the room, not in the pool area, reception or restaurant area and when it did work it cut out quite a lot. I'd honestly never go back to this hotel for how bad the food and service was. They really need to sort their staff and food out before they close down as by the time I left there was only 8 people around in September. If you are thinking of booking here and did what I did thinking the reviews were exaggerated, they really aren't and are fully true! Don't book here."

"5 stars for Animation Team Valya and Nat. Every night diferent activities and lots of fun for kids and family! Very satisfied thank you miss Valya 🏆🏆🏆💪💪💪💪💪💪 5 stele pentru echipa de animatori. Activități super pentru copii și adulți ne-am simțit super."

"I really liked it, the room was clean, cleaned every day, the room is dark, which can be an advantage or a disadvantage, breakfasts are good, you have to order what to take care of and the quantity, but for me it was sufficient, the service was very nice, helpful. The neighborhood is quiet, there are shops and bars, unfortunately in bars you pay in cash. The beach is close, you can get to the center by bus almost from the hotel about 20-30 minutes. To the airport about 50 minutes with 1 change in the center."

"A great hotel! For a family with a child, this is a great option: a large double bed and a fold-out sofa for the child. The room is divided into separate areas, so the child sleeps separately. Two balconies and tables are cozy and have everything you need. There's no breakfast as such, but a coffee machine on the ground floor, tea, and cookies are available throughout the day, so we had breakfast at the hotel without any problems. There's a store nearby (30 meters), and a good restaurant (Bijou) is a 5-7-minute walk away where you can have a delicious and affordable dinner. The hotel staff are the sweetest people. They greeted us warmly and were always willing to help if needed, a real pleasure!"

"Great hotel!"

"It smelled of smoke"