"I needed to catch an early morning flight and this place is perfectly located for that. Modern, pure, simple, neat and clean. Reasonable price."

"Disappointing. Nonsmoking room smelled heavily of cigarette smoke - I assume from out of doors seeping in. Bedding quality was poor, pillows were small and lumpy, walls/doors are thin (we could hear neighbors conversations clearly all through the night, ALL night). We waited 15 minutes in an empty office area for a front desk clerk to return to the hotel when we arrived for check in, but that went smoothly once he arrived. Locating & accessing our room was easy, and we could easily park nearby. Safety is questionable. Lots of warnings about securing belongings and looking doors, and heavy front floodlighting across whole building presumably for safety, but hampered darkness in room for sleep. Obviously somewhat recently “refurbished” (room was like picture), but the surface level treatment still felt a bit grimy. Cleaning was incomplete, but I suppose that’s what you get at this price point. Also, there were bugs. Would never consider staying at another Red Roof Inn and may avoid booking again with Trip.com because reviews felt misleading. We just needed 1 night before our early morning flight, but none of us (family of 4) rested well. Might have been better to sleep in the car or just hangout at the airport?"

"This hotel recently opened a few minutes from the airport, yet we did not hear air traffic. As it is new, the facility is modern and pleasantly decorated. Our king bedded room was clean, quiet and comfortable. The mattress was excellent and the towels thick. The only drawback we noticed is that the sofa which serves as a trundle sleeper was too wide to sit on comfortably. It would likely be excellent for sleeping though. The fitness center is very well equipped. Breakfast included a nice variety of choices. The breakfast attendant was friendly and kept the area tidy. Customer service was stellar."

"The room is clean, the bed is comfortable, but the hair dryer only works for a short while before it stops working."

"I'm good"

"Good time"

"We booked 2 rooms. Actually, Richmond is very small and very close to the city center. We booked a room in the city center where there are more restaurants."

"Hotel was clean and in a great location next to shopping center and multiple places and restaurants to eat at. Will definitely stay again."

"The room type we booked is OK. But when we checked in (during Christmas 2023), some rooms in the hotel were being renovated, and the corridor on the first floor smelled of renovation. There is a very good Mexican restaurant opposite the hotel. The hotel's breakfast time is too early compared to other hotels. When we went down according to our usual habits, there was no breakfast. I hope that guests who go to this hotel in the future will ask clearly about the breakfast time."