Mulberry Suites

The central location near historic sites and amenities, warm and professional staff, comfortable rooms, and diverse breakfast options were praised. Clean bathrooms and Molton Brown products added to the positive experience.

1.Arrived in the morning - rooms not yet ready, normal - had to leave my lugaage in the reception-area, where no one was present ( receptionist ill); not a locked area, everybody could come into the hotel. 2. room and bathroom were ok, but not cleaned one day; the windows opened at an outside corridor, leading to other rooms - everybody could step into my room. Unpleasant. 3. breakfast was basic, served in a small room, more tables downstairs but no tray to take your plate, cup etc downstairs 4. very bad experience with reservation of a taxi for sundaymorning at 4.45 a.m. The receptionist ( only present till 4 p.m.) was going to do it and send me a confirmation. Did not hear from her; after 20 min I left the hotel and asked: she had forgotten to make the reservation, but would do it , gave me the phone number of the driver; again promised to send me the confirmation . Nothing the whole day, the drivers number did not work: very upstting, not knowing if the reservation was made or not. Ffinally called the emergency reception in the evening: yes she had made the reservation.... Next morning, i talked to her, told her that i wanted a reliable company etc. Finally she showed me that she made the reservation, confirmed the phonenumber of the driver; i also asked for the name and phonenumber of the company, in case the taxi did not show up - but happily he did! It gave a lot of stress and spoiled my day Altogether: I would advices to avoid this hotel.

The location of the hotel is excellent, making it very convenient for exploring the area. The staff are responsive and do their best to ensure guests are satisfied. The rooms are quite basic, but overall, it’s a good choice if you prioritize location and friendly service over luxury.