Guest User
December 11, 2023
Overrated hotel! We were happy to be at Val-d’Or after such a long trip. We had a good first impression of the hotel from the outside. It seems to be brand new and modern. For almost $300 a night, we expected something good. However, we had no welcome at the front desk and the employee was rude and not friendly. Totally unacceptable! We had to ask everything to the employee and she was not helpful. On top of that, the room was too small and not practical. The home office desk was too small, we had only one chair, no desk lamps. Wardrobe at the back of the room??? Not enough storage in the bathroom. We would have preferred a double bed and more space. It was not worth the money. For half the price, our stay at Mont-Laurier was a lot better. Big disappointment!