Chalet Hotel du Fornet

Take care when reserving this hotel. We experienced very sharp practice most unlike our experience with other hotels in this resort. During summer 2024 we reserved three rooms for a planned week holiday in December 2024 with our family. Unfortunately due to health issues with one of my daughters we cannot travel so we had to cancel the trip giving the hotel more than four months notice. Despite the lengthy notice and despite the fact that all of the rooms were subsequently rebooked the hotel retained the full deposit of Euro 2,000.00. We asked that the deposit be put towards one room at a later date but the only compromise was the deposit would be put towards three rooms at a later date. When we explained our family live in USA and would not be joining us they retained the full deposit. However this hotel saw their opportunity to get paid double! Clearly they mitigated their losses and rebooked all of the rooms. We expected to pay something towards the administrative burden but the owners / operators of this hotel are not a good advert for Val D'Isere or for French tourism.

Very pleasant boutique hotel with beautifully decorated and comfortably furnished rooms and a delicious breakfast buffet. The family that runs the hotel - led by Marie and Stéphane - is extremely friendly and takes a genuine interest in the well-being of each guest. They also provide tailor-made tips for successful daytime activities in the splendid surroundings of Le Fornet/Val d'Isère. It's this personal touch that makes you really feel at home. Highly recommended.

We have stayed in several hotels in the Val D'Isere area, but Chalet Hotel du Fornet was the best experience by far. Firstly and most importantly, Marie and Stephane were absolutely incredible to us in every way - from booking the room, to being flexible with quite a few changes, helping us solve everything that came up and most importantly, making us feel so comfortable every day. Secondly - the location is ideal. Fornet is about 5 minute bus away from the centre of Val D"isere (buses are free and come every 5 minutes nonstop all day/night), which is perfect if you are looking for some peace and quiet while still being able to easily access the hussle and bussle. Fornet has its own lift up to a beautiful side of the mountain, which you can then access the rest of the slopes. Thirdly - the hotel itself is a dream. A historical renovated chalet gives you the chalet experience, while the rooms give you the luxury hotel experience. The breakfast is perfect, and we were surprised to find a fully kitted out spa with huge hamman/sauna + Jacuzzi. We had a special 10 days in Chalet Hotel du Fornet, and will definitely be coming back very soon. Thank you again Marie and Stephane!! Martin & Paty.

We were hoping to stay at the Hotel Fornet this February half term and booked two rooms for our children and ourselves. We then realised - 10 days before arrival - that we had stupidly let our son's passport expire. We cancelled our rooms, and were immediately charged the full amount. We spoke to Mary and asked that if they did sell the rooms to others, they might consider refunding us, even in part. And that if they didn't sell the rooms, and our passport came through, we would still stay. We had paid in full for the rooms after all. Astonishingly though, the owners have said that as we've cancelled, we can't now take the rooms (even if they're empty), and nor will they give us any of our money back, if they do sell the rooms. These rooms cost 3800euros for 6 nights. The owners are within their rights to do this, but it is fundamentally not DECENT behaviour. If the rooms have sold, they could refund us - even if only in part - as a gesture of goodwill. If they haven't sold, and our passport arrives, they should still let us stay in the rooms we paid to use, whatever their terms and conditions.