Grand Hyatt Vail

Everyone is very positive and helpful. Our room was very clean and super orderly. The valet personnel was very accommodating to our needs due to a hockey games we were coming and going to on a constant basis. We have truly enjoyed our stay. Thank you.

The room was nice and clean. The connecting door had dogs and would bark every time we moved around. The dogs were constantly barking and we could hear them the whole weekend. The front desk was no help on moving us. We had breakfast in the hotel, and the pancakes for my children were burned on the bottom side. My girls did not want them. The front desk was nice, but the concierge was not helpful with providing us with any ideas on where to go.

Wonderful experience! Highly recommend due the amazing customer service , location, ambiance, and food! The bed was extremely comfortable and the views were everything. Check out the Japanese restaurant they have on property and order the spicy edamame, wasabi fried rice, and wagyu- you won’t regret it.

The Grand Hyatt Vail is an exceptional resort property. The staff was friendly and efficient. The room was clean and updated. The bed was comfortable. I highly recommend this property, the World of Hyatt membership program and the World of Hyatt credit card through Chase Bank.

We arrived and the woman who checked us in made sure we had a wonderful room that met our needs. Very caring and professional. Room was clean and comfortable All of the staff members that helped us were great. We enjoyed our stay very much and will return again

Overall this is a first class hotel. First of all we had a king size mountain view with a balcony and pullout couch. Didn't use the pullout for sleeping as there were just two of us. Bed was very comfortable and linens were excellent. Pillows were were also very good. Overall service was great. Food in onsite restaurants were very good to excellent. Room service was good. Valet service was also very quick. Pool was nice and had a great view. Staff was generally responsive. We stayed five nights there. Shuttle in to town was also very efficient.

If you're going to Vail, the Grand Hyatt is a great place to stay. It's in a beautiful location next to the river with pools, hot tubs, spa, fitness room and very nice rooms.

We travel a lot now that we are retired. We always appreciate a place that we want to come back. This is one of them. We were there in the Fall and it was spectacular. We will be back and stay longer!

Stayed at the property and it exceeded my expectations. The room was clean and perfectly appointed. The staff was all helpful and friendly. I will be back.