Guest User
July 22, 2024
We recently stayed at Marriott's Streamside in Vail, CO, and were granted a late checkout. However, when we returned to our room before the agreed time, housekeeping had removed all our items, including over $300 worth of food and drinks and some personal items. The hotel manager, Daniel, initially promised compensation and a free stay but has since been unresponsive. This lack of follow-through is highly disappointing and unprofessional. I would not recommend this hotel due to their poor handling of guest issues.