Crystal Orange Hotel Urumqi Airport

Crystal Orange Hotel Urumqi Airport Reviews

Crystal Orange Hotel Urumqi Airport

No.296 Zhongya South Road, Xinshi District, Urumqi, Xinjiang, ChinaSee Hotel Details
Crystal Orange Hotel Urumqi Airport
Crystal Orange Hotel Urumqi AirportCrystal Orange Hotel Urumqi AirportCrystal Orange Hotel Urumqi Airport
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Guest Reviews

9.6/10
Excellent
1179 review
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(1179)
Positive reviews(1165)
Reviews with photos/video(138)
Delicious breakfast(193)
Friendly front desk staff(171)
Easy to get around(77)
Classy environment(67)
Close to airport(59)
Convenient for shopping(49)
Offers pick-up/drop-offs(36)
Tasty coffee(12)
Negative reviews(14)
yuk kwan yeung
Deluxe 2-bed Room
Stayed in Sep 2024
Traveling with friends
4 review
8.5/10
Very Good
Posted on Oct 24, 2024
We took a taxi to the airport at 6:30 in the morning,Thank you to the female security guard for summoning a taxi for us, so that we could reach the airport smoothly.Thank you very much.
Response from Property: Dear guest: Hello! Thank you very much for staying in the hotel and giving comments, we are very glad to see your recognition of our work, with this trust, we are constantly making progress, always ready to bring quality service to every guest, looking forward to your visit again!
Guest User
Queen Room
Stayed in Feb 2025
Business traveler
11 review
9.5/10
Amazing
Posted on Mar 26, 2025
The location of the hotel is very good, just opposite Wanda. The lady at the front desk was not very experienced but she listened to my advice. The room is voice controlled, which is very suitable for lazy people traveling. The hotel breakfast is very meaty, especially the thick cut beef
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Response from Property: Dear guest: Thank you for your first footprint in Crystal. It is our luck to meet you in such a vast crowd. Xiaojing is very happy that so many people have left a deep impression on you. Every need of yours is the way we sincerely work hard. I hope this beautiful city and the enthusiastic crystal people can leave you a good memory~ Xiaojing sincerely looks forward to meeting you again, wish you a happy ~ General Manager: Du Hongfang
Ciweiciwei🦔
Superior Queen Room
Stayed in Jul 2024
Family
22 review
9.5/10
Amazing
Posted on Aug 4, 2024
The location of the hotel is OK. It is opposite Wanda Plaza. You can buy any urgently needed items at Wanda. There are restaurants around for convenient dining. The room is not small and very comfortable. It is fully intelligent. The drinks in the refrigerator are free, and there is also hand-brewed coffee. The breakfast variety is not very large, but it is enough to fill you up. The restaurant also has a fully automatic coffee machine. The service of the staff is OK. They are not very enthusiastic, but they answer all questions. The Uyghur security uncle at the door is very good and helps arrange parking spaces. There is a handsome Uyghur guy at the front desk. Overall, it is a good Orange Crystal. It is OK under Huazhu Club.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of us. It is our luck to meet you in such a vast crowd of people. We are very happy to have left a deep impression on you. Your every need is the direction we sincerely work for. We hope that this beautiful city and our enthusiasm can leave you with a good memory. Orange Crystal looks forward to meeting you again. Wish you a happy time. General Manager: Du Hongfang
Guest User
Superior Queen Room
Stayed in Jun 2024
Family
7 review
9.5/10
Amazing
Posted on Jul 20, 2024
1. Location: The location is good, separated from Wanda Plaza by a small road, convenient for shopping and dining. It is about 6 kilometers away from the airport, and a taxi costs about 20 yuan. The hotel used to reimburse the one-way airport-hotel fare, but the policy is no longer in place. 2. Breakfast: Breakfast is served from 8:00 onwards and is average. There is a full range of Chinese and Western food but not rich enough. During peak hours, seats are limited and you need to share a table. Sometimes there is no room at the table and you need to wait. 3. Service: The service is warm and there is a young man wearing glasses at the front desk who is quite professional. He upgraded the room type in advance according to the service provided by Ctrip. He is considerate and polite. The uncle at the door welcomes guests warmly, the waitress in the restaurant is kind and responsive, and the wonton noodle chef provides a pager to make it convenient to pick up the food. 4. Intelligence: The whole house is intelligent, Xiaodu Xiaodu can solve everything. I like the fully automatic toilet very much because I am used to it at home and it is very convenient. Whether you choose a shower head with a large plate or a handle for the bathroom, you can control it with buttons, which is very convenient, has a large amount of water, and washes very clearly. Curtains, air conditioners, and lights can all be controlled by Xiaodu, and intelligence changes your life! 5. Facilities: The room is clean and tidy, with modern decoration. The bathroom, cabinets, bed, etc. are all new. The mattress is comfortable, the curtains have good light blocking, and the air-conditioning temperature is adjustable. The stay is very comfortable and I slept well that night. Equipped with laundry room and gym, all free and very convenient. The room provides 4 bottles of 500ml mineral water (2 bottles in the refrigerator), 1 bottle of soda water, 1 bottle of cola, free tea bags and coffee bags, which need to be prepared by yourself, and simple snacks, all free of charge. There is an L-shaped parking lot in front of the hotel, but it is not big. 6. Suggestions: First, I hope that soap is provided. I stayed at the Hilton in Bole before and there was no soap. I made the same suggestion because it was inconvenient to go to the bathroom to get bath gel to wash your face. Secondly, I hope that the type of external windows can be marked on the platform. This time I upgraded to a business king bed, but because there is a glass curtain wall outside the window, the external window became an "inner window". There is a lot of dust between the glass curtain wall and the window, and the glass curtain wall has been closed for a long time, making it impossible to open the window for ventilation in the room (you can smell some odor in the room when you open the door). Third, I hope to add a towel rod on the wall to the right of the sink, otherwise the towels can only be piled on the sink and cannot be dried. Overall: The flaws do not outweigh the merits. The whole house is smart, the facilities are new, the service is good, the location is convenient, I recommend staying here!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your recognition and encouragement of Orange Crystal. Your satisfaction is the driving force for our continuous progress. Treating guests like family and friends has always been our unchanging purpose, and we will continue to work hard. We look forward to your next stay. I wish you a happy life! General Manager: Du Hongfang
Yuyuantongxuedelvyoudi
Superior Queen Room
Stayed in May 2024
Couple
10 review
10/10
Outstanding
Posted on Jun 25, 2024
I booked two hotels in Urumqi, one is the Four Seasons and the other is this one. I recommend the Orange Crystal. The room details are much better than the Four Seasons, with a smart toilet, hand-brewed coffee, and a mini bar with drinks. Breakfast is until 11:30 and there are many varieties. The time is so friendly! It is also close to the airport and next to Wanda Plaza. The service of the staff was very good. Noor helped to store the luggage and gave me water and small gifts when I left. Although they don't send us to the airport, they do reimburse the taxi fare. The staff can help us get a taxi. We took one ourselves and Meihua reimbursed us the fare. Xinjiang is so beautiful. I will stay here again next time I visit Xinjiang.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your first footprint in Crystal. It is our luck to meet you in such a vast crowd. Xiaojing is very happy that so many people have left a deep impression on you. Every need of yours is the way we sincerely work hard. I hope this beautiful city and the enthusiastic crystal people can leave you a good memory~ Xiaojing sincerely looks forward to meeting you again, wish you a happy ~ General Manager: Du Hongfang
Kam Chan
Superior Queen Room
Stayed in May 2024
Traveling with friends
27 review
10/10
Outstanding
Posted on Jun 4, 2024
New hotel, health, equipment, environment, service all good. The breakfast is rich, with both Chinese and Western flavors. Recommended! Special praise to the security lady. After learning that we were rushing to travel early in the morning and had no time to wait for breakfast, she went to the kitchen to pack snacks and delivered them to us. I was so touched!
Original TextTranslated by Google
Response from Property: Dear guests; Hello! Thank you very much for your recognition and encouragement of Orange Crystal. Your satisfaction is our motivation to keep moving forward. Treating guests like family and friends is our unchanging purpose, and we will continue to work hard. Looking forward to your next stay. wish you a happy life! General Manager: Du Hongfang
Anonymous User
Superior Queen Room
Stayed in May 2023
Couple
14 review
10/10
Outstanding
Posted on Jun 30, 2023
Clean, comfortable and very good. The breakfast is rich, both Chinese and Western. There are also stir-fried dishes. The boiled beef tastes great. The happiest thing is to have a delicious breakfast in a comfortable environment. The address is convenient and I can go to several famous places. It's very close. Didi only costs over ten yuan. It's close to the train station and the airport.
Original TextTranslated by Google
Response from Property: Dear guests: Hello: I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic people of Crystal Orange Hotel can leave you with a good memory. Looking forward to your next visit and wishing you all the best. General Manager: Du Hongfang
Guest User
Deluxe 2-bed Room
Stayed in Jun 2025
Family
5 review
6.5/10
Posted on Jul 22, 2025
優點是:服務人員挺好 缺點: 1:樓上的那個下水聲音一直持續到三四點 2:樓上馬桶聲音像打雷 3:隔音太差,樓道走個人,就像在房間裏一樣 4:最重要的是,我定的是600多的房型,居然給我的是515的房型,
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Response from Property: 尊敬的賓客您好:感謝您對我們服務人員的認可,對於房間隔音問題我們會安排工程進行進一步的維護,從您的反饋照片上看此房型的確是豪華雙床房 與您預訂的房型一致。如您下次入住酒店房間不一致或未達到您的預期可以和前台聯繫進行調換。感謝您的建議與支持。祝:安好! 總經理:杜紅芳
Anonymous User
Family Room
Stayed in May 2025
Family
10 review
10/10
Outstanding
Posted on Jun 22, 2025
免費接送機服務: 非常方便,溝通流暢,服務熱情,安全! 如果送機7點開始整點出發,一個客房一次機會。前一晚的前台小哥和妹妹很負責的幫我們確認航班時間推算送機時間。當天出發時,看我等得久米熱妹妹還給上了茶水,還幫我節約了時間,聯繫送機司機讓我提前出發了,耐心熱情笑容可愛的米熱妹妹幫了大忙。 環境:內部設施新,時尚,愜意!有洗衣房在b1! 衞生:挺好的! 設施:是智能馬桶和淋浴間很棒,出水穩定,熱水温度穩定!很舒服!房間選的大,很有設計感!電視很大,音質穩定畫面還行!有冰箱冷藏有效果!窗簾開關都是智能開關!關鍵床墊也説不出的舒服。
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Response from Property: 尊敬的賓客:您好!最好的口碑,莫過於來自大家的讚美!感謝您喜歡桔子水晶,也感謝您將這份喜歡分享給大家,滿意衹是起點,讓您每次入住都感到驚喜才是目標。歡迎您成為桔子水晶的一家人,隨時歡迎您回家來看看~總經理:杜紅芳
Chenpingguo🍎
Superior 2-bed Room
Stayed in May 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 24, 2025
在新疆期間旅行社安排的最好的一家酒店了,我們在烏魯木齊會多待一天,所以續住了一晚。 酒店入住時的工作人員是米熱,很負責也很有耐心,跟團入住時有點小問題也都解決了。走的時候還送了小禮包,很貼心~
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Response from Property: 尊敬的賓客:您好!謝謝您的滿分點評,您的支持與鼓勵,是我們前進的最大動力。桔子水晶酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。桔子水晶期待您的再次光臨!總經理:杜紅芳
Kaluonazhangqian
Queen Room
Stayed in May 2025
Traveling with friends
4 review
9.7/10
Amazing
Posted on Jul 13, 2025
位置還可以旁邊就是商場,酒店裝修不錯,還可以免費接送機場,感覺還是比較方便的,房間也比較智能。推薦!
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Response from Property: 尊敬的賓客您好:感謝您再回來!巴金説“美好而又温暖的東西在記憶深處”,記憶是温暖,温暖是記憶,滄海桑田,記憶中的温暖,永恆不變。希望桔子水晶 會是您記憶裏永遠的暖!歡迎常回來!祝:安好! 總經理:杜紅芳
Guest User
Superior 2-bed Room
Stayed in Mar 2025
Business traveler
2 review
10/10
Outstanding
Posted on Apr 6, 2025
從入住到退房,整個過程都非常順利,服務細緻入微,鄭經理專業且高效。有接送機服務,這點很是滿意,為我的出行提供了便捷 衞生:乾淨整潔 設施:智能 環境:舒適 服務:服務態度很好
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Response from Property: 親愛的客人: 感謝您在水晶留下的第一條足跡,人海茫茫能與您相遇是我們的幸運。小晶很開心這麼多人都給您留下了深刻印象,您的每一絲需求都是我們真誠為之努力的方,希望這個美麗城市和熱情水晶人能給您留下一段美好的回憶~小晶由衷期待與您再次相遇,祝愉快~ 總經理:杜紅芳
Guest User
Queen Room
Stayed in Apr 2025
Family
8 review
10/10
Outstanding
Posted on May 5, 2025
房間乾淨而且整潔,服務人員非常熱情周到,不愧是桔子水晶水平。送禮服務非常棒。在這裏住離機場非常方便,而且早餐也很豐盛。
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Response from Property: 尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望桔子水晶會是您回憶裏最温馨最獨特的那個!常回我們酒店看看哦,祝:安好!
Guest User
Superior 2-bed Room
Stayed in Apr 2025
Family
8 review
10/10
Outstanding
Posted on May 2, 2025
房間舒適,很新,沒有異味 前台服務態度非常好 免費接送機很方便,行程20分鐘左右 早餐的麪特別特別好吃 以後來還會住
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Response from Property: 尊敬的賓客您好:感謝您再回來!巴金説“美好而又温暖的東西在記憶深處”,記憶是温暖,温暖是記憶,滄海桑田,記憶中的温暖,永恆不變。希望桔子水晶 會是您記憶裏永遠的暖!歡迎常回來!祝:安好! 總經理:杜紅芳
Guest User
Superior Queen Room
Stayed in Feb 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Mar 16, 2025
房間寬敞明亮,佈置典雅温馨,每一個角落都透露出高品質的氣息,酒店的隔音效果非常好,夜晚格外安靜,酒店工作人員態度親切熱情,早餐種類豐富多樣,食材新鮮美味
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Response from Property: 尊敬的賓客,您好!真誠感謝您對桔子水晶的喜愛和認可,桔子水晶提供華掌櫃30秒自助辦理入住,0秒退房無需等待,讓您的出行有不一樣的體驗感受,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,期待您的再會。桔子水晶,樂享生活