No.296 Zhongya South Road, Xinshi District, Urumqi, Xinjiang, ChinaSee Hotel Details
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1 night
Guest Reviews
9.6/10
Excellent
1179 review
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Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(1179)
Positive reviews(1165)
Reviews with photos/video(138)
Delicious breakfast(193)
Friendly front desk staff(171)
Easy to get around(77)
Classy environment(67)
Close to airport(59)
Convenient for shopping(49)
Offers pick-up/drop-offs(36)
Tasty coffee(12)
Negative reviews(14)
yuk kwan yeung
Deluxe 2-bed Room
Stayed in Sep 2024
Traveling with friends
4 review
8.5/10
Very Good
Posted on Oct 24, 2024
We took a taxi to the airport at 6:30 in the morning,Thank you to the female security guard for summoning a taxi for us, so that we could reach the airport smoothly.Thank you very much.
Response from Property: Dear guest: Hello! Thank you very much for staying in the hotel and giving comments, we are very glad to see your recognition of our work, with this trust, we are constantly making progress, always ready to bring quality service to every guest, looking forward to your visit again!
Guest User
Queen Room
Stayed in Feb 2025
Business traveler
11 review
9.5/10
Amazing
Posted on Mar 26, 2025
The location of the hotel is very good, just opposite Wanda. The lady at the front desk was not very experienced but she listened to my advice. The room is voice controlled, which is very suitable for lazy people traveling. The hotel breakfast is very meaty, especially the thick cut beef
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your first footprint in Crystal. It is our luck to meet you in such a vast crowd. Xiaojing is very happy that so many people have left a deep impression on you. Every need of yours is the way we sincerely work hard. I hope this beautiful city and the enthusiastic crystal people can leave you a good memory~ Xiaojing sincerely looks forward to meeting you again, wish you a happy ~ General Manager: Du Hongfang
Ciweiciwei🦔
Superior Queen Room
Stayed in Jul 2024
Family
22 review
9.5/10
Amazing
Posted on Aug 4, 2024
The location of the hotel is OK. It is opposite Wanda Plaza. You can buy any urgently needed items at Wanda. There are restaurants around for convenient dining. The room is not small and very comfortable. It is fully intelligent. The drinks in the refrigerator are free, and there is also hand-brewed coffee. The breakfast variety is not very large, but it is enough to fill you up. The restaurant also has a fully automatic coffee machine. The service of the staff is OK. They are not very enthusiastic, but they answer all questions. The Uyghur security uncle at the door is very good and helps arrange parking spaces. There is a handsome Uyghur guy at the front desk. Overall, it is a good Orange Crystal. It is OK under Huazhu Club.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of us. It is our luck to meet you in such a vast crowd of people. We are very happy to have left a deep impression on you. Your every need is the direction we sincerely work for. We hope that this beautiful city and our enthusiasm can leave you with a good memory. Orange Crystal looks forward to meeting you again. Wish you a happy time. General Manager: Du Hongfang
Guest User
Superior Queen Room
Stayed in Jun 2024
Family
7 review
9.5/10
Amazing
Posted on Jul 20, 2024
1. Location: The location is good, separated from Wanda Plaza by a small road, convenient for shopping and dining. It is about 6 kilometers away from the airport, and a taxi costs about 20 yuan. The hotel used to reimburse the one-way airport-hotel fare, but the policy is no longer in place.
2. Breakfast: Breakfast is served from 8:00 onwards and is average. There is a full range of Chinese and Western food but not rich enough. During peak hours, seats are limited and you need to share a table. Sometimes there is no room at the table and you need to wait.
3. Service: The service is warm and there is a young man wearing glasses at the front desk who is quite professional. He upgraded the room type in advance according to the service provided by Ctrip. He is considerate and polite. The uncle at the door welcomes guests warmly, the waitress in the restaurant is kind and responsive, and the wonton noodle chef provides a pager to make it convenient to pick up the food.
4. Intelligence: The whole house is intelligent, Xiaodu Xiaodu can solve everything. I like the fully automatic toilet very much because I am used to it at home and it is very convenient. Whether you choose a shower head with a large plate or a handle for the bathroom, you can control it with buttons, which is very convenient, has a large amount of water, and washes very clearly. Curtains, air conditioners, and lights can all be controlled by Xiaodu, and intelligence changes your life!
5. Facilities: The room is clean and tidy, with modern decoration. The bathroom, cabinets, bed, etc. are all new. The mattress is comfortable, the curtains have good light blocking, and the air-conditioning temperature is adjustable. The stay is very comfortable and I slept well that night. Equipped with laundry room and gym, all free and very convenient. The room provides 4 bottles of 500ml mineral water (2 bottles in the refrigerator), 1 bottle of soda water, 1 bottle of cola, free tea bags and coffee bags, which need to be prepared by yourself, and simple snacks, all free of charge. There is an L-shaped parking lot in front of the hotel, but it is not big.
6. Suggestions: First, I hope that soap is provided. I stayed at the Hilton in Bole before and there was no soap. I made the same suggestion because it was inconvenient to go to the bathroom to get bath gel to wash your face. Secondly, I hope that the type of external windows can be marked on the platform. This time I upgraded to a business king bed, but because there is a glass curtain wall outside the window, the external window became an "inner window". There is a lot of dust between the glass curtain wall and the window, and the glass curtain wall has been closed for a long time, making it impossible to open the window for ventilation in the room (you can smell some odor in the room when you open the door). Third, I hope to add a towel rod on the wall to the right of the sink, otherwise the towels can only be piled on the sink and cannot be dried.
Overall: The flaws do not outweigh the merits. The whole house is smart, the facilities are new, the service is good, the location is convenient, I recommend staying here!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your recognition and encouragement of Orange Crystal. Your satisfaction is the driving force for our continuous progress. Treating guests like family and friends has always been our unchanging purpose, and we will continue to work hard. We look forward to your next stay. I wish you a happy life! General Manager: Du Hongfang
Yuyuantongxuedelvyoudi
Superior Queen Room
Stayed in May 2024
Couple
10 review
10/10
Outstanding
Posted on Jun 25, 2024
I booked two hotels in Urumqi, one is the Four Seasons and the other is this one. I recommend the Orange Crystal. The room details are much better than the Four Seasons, with a smart toilet, hand-brewed coffee, and a mini bar with drinks. Breakfast is until 11:30 and there are many varieties. The time is so friendly!
It is also close to the airport and next to Wanda Plaza.
The service of the staff was very good. Noor helped to store the luggage and gave me water and small gifts when I left.
Although they don't send us to the airport, they do reimburse the taxi fare. The staff can help us get a taxi. We took one ourselves and Meihua reimbursed us the fare.
Xinjiang is so beautiful. I will stay here again next time I visit Xinjiang.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your first footprint in Crystal. It is our luck to meet you in such a vast crowd. Xiaojing is very happy that so many people have left a deep impression on you. Every need of yours is the way we sincerely work hard. I hope this beautiful city and the enthusiastic crystal people can leave you a good memory~ Xiaojing sincerely looks forward to meeting you again, wish you a happy ~ General Manager: Du Hongfang
Kam Chan
Superior Queen Room
Stayed in May 2024
Traveling with friends
27 review
10/10
Outstanding
Posted on Jun 4, 2024
New hotel, health, equipment, environment, service
all good. The breakfast is rich, with both Chinese and Western flavors. Recommended! Special praise to the security lady. After learning that we were rushing to travel early in the morning and had no time to wait for breakfast, she went to the kitchen to pack snacks and delivered them to us. I was so touched!
Original TextTranslated by Google
Response from Property: Dear guests; Hello! Thank you very much for your recognition and encouragement of Orange Crystal. Your satisfaction is our motivation to keep moving forward. Treating guests like family and friends is our unchanging purpose, and we will continue to work hard. Looking forward to your next stay. wish you a happy life! General Manager: Du Hongfang
Anonymous User
Superior Queen Room
Stayed in May 2023
Couple
14 review
10/10
Outstanding
Posted on Jun 30, 2023
Clean, comfortable and very good. The breakfast is rich, both Chinese and Western. There are also stir-fried dishes. The boiled beef tastes great. The happiest thing is to have a delicious breakfast in a comfortable environment. The address is convenient and I can go to several famous places. It's very close. Didi only costs over ten yuan. It's close to the train station and the airport.
Original TextTranslated by Google
Response from Property: Dear guests: Hello: I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic people of Crystal Orange Hotel can leave you with a good memory. Looking forward to your next visit and wishing you all the best. General Manager: Du Hongfang
Response from Property: 尊敬的賓客,您好!真誠感謝您對桔子水晶的喜愛和認可,桔子水晶提供華掌櫃30秒自助辦理入住,0秒退房無需等待,讓您的出行有不一樣的體驗感受,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,期待您的再會。桔子水晶,樂享生活