No.126 Zhongyanan road, Toutunhe District, Urumqi, Xinjiang, ChinaView Hotel Details
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1 night
Leisure by Bestow hotel Guest Reviews
4.7/5
Outstanding
1392 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(1392)
Positive reviews(1380)
Reviews with photos/video(209)
Friendly front desk staff(180)
Offers pick-up/drop-offs(103)
Delicious breakfast(98)
Easy to get around(98)
Awesome amenities(82)
Close to airport(72)
Would stay again(41)
Negative reviews(12)
Alex YYH
Queen Room
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Friendly staff and helpful . They do provide airport drop off service which is good for me . The only things that they need to improve is their water pressure , abit slow .
Response from Property: Dear friends, hello, first of all, thankyou for your recognition of our hoteservice. For your response, weimmediately contacted theengineering department, and theengineer of the engineeringdepartment also made adiustmentsand now everything has returned tonormal. Xinjiang is a big place, andyou are welcome to visit Xinjiangagain and experience morebeautiful scenery
Guest User
Guestroom(2 beds)
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Their service is excellent , very comfortable, and the breakfast is 👍
Response from Property: Dear Youyou: Hello! You can rest assured that ourBaishichang Laishe Hotell been strictly controlled inhygiene since it opened in 2021.Our breakfast is also a buffetbreakfast, a variety of dishesfor you to choose, and thankyou for your five-star reviewof the hotel. We will continueto work hard to continuouslyimprove the quality of ourservice, so that you can feel ourprogress next time you stay!
Liam
Smart Room - Triple Occupancy
Stayed in Apr 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on May 14, 2024
Had an amazing stay at this hotel with friends over a 5 night period. From the very first moment the hotel was extremely welcoming, the driver was punctual and patient while we tried to find the car, and Ms Li on the front desk was very welcoming, she always greeted us when we arrived and left, and helped us book our airport transfer on our final day. The only issue we had was the small amount of toiletries we received, however it was a very small issue. Make sure to check out the plaza dancing outside the hotel at night, and enjoy the amazing food and beer in the near by restaurants!
Response from Property: Dear friends, thank you for your recognition of our hotel, it is our honor to help you, I am very happy that you have a good time in Xinjiang, Urumqi is a big city, Xinjiang is also a very beautiful place, I hope you can come to Xinjiang again to experience the different scenery and national characteristics, and hope that we can become good friends and provide you with better services again. I wish you a happy life, happy every day, looking forward to meeting you again...
이동호
Queen Room
Stayed in Apr 2024
Travel with friends
6 review
3.7/5
Posted on Apr 28, 2024
Hotel staffs are very kind and provided good service.
Very close to the airport and community park.
Response from Property: Dear customers, hello, we are very honored to see your praise, but I'm sorry that you didn't give us a full score. I don't know if we have any shortcomings that make you feel uncomfortable. If you can give us some suggestions, we will definitely improve. Of course, I hope you just accidentally clicked the wrong one. In fact, you still want to give us a full score. Haha, finally, I hope you have the opportunity to stay in our hotel again. We will definitely give you a better stay experience!
Guest User
Queen Room
Stayed in Oct 2023
Solo travelers
4 review
4.5/5
Great
Posted on Oct 22, 2023
Very nice and very clean. Recommended for those who come and go by plane. I managed to walk and return back from the sports center Metro. Its not near, a good 20 mins walk each way. From the metro to Erdaoqiao station for the GRAND BAZAAR of Urumqi, definitely worth a visit. 10 minutes walk outside the BAZAAR is a food street. The food is really nice.
Response from Property: Dear guests, hello! Thank you for your careful experience of every facility and service of Laishejun, and thank you for your recognition of Laishejun! Xiaolai is warm and Xiaolai is honored to have guests like you who help and support us, so that Laishe can be improved and grow. So Xiaolai silently said in her heart that she would never let you down! In the days to come, Xiaolai will redouble her efforts to continuously improve herself, just to welcome your return... Waiting for you. Downstairs is the beautiful Satellite Plaza, where you can take a walk in the evening, drink tea, eat desserts, and take beautiful photos!), Wanda Plaza (a newly opened large shopping mall, where you can shop, eat, drink and have fun!) are all very close. I wish you a happy life! Welcome to visit next time.
Chris
Queen Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 2, 2024
I had a great time at Leisure (Bestow Hotel) as a frequent traveller, I have not seen such an excellent customer service. Everyone at the reception was very helpful and smiling, which is very important for me. They fixed me a lot of things which I needed to sort out. I am very grateful. Highly recommended in Urumqi. Thank you
Response from Property: Dear distinguished guest, first of all, please allow me to express my sincerest gratitude to you on behalf of all the staff of Best Changlaishe Hotel. Thank you for giving such a high evaluation of our service. We welcome friends from all over the world to stay in our hotel. We are committed to providing the most considerate service and the warmest care for every guest. Thank you for your recognition of us. The friendship between gentlemen is as light as water. We hope that our chance meeting will leave a deep impression on you. We sincerely look forward to your visit again.
Patrick Groot
Smart Room - Triple Occupancy
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 25, 2024
The hotel is distinguished by its fantastic staff, consistently helpful and exceptionally friendly. The spacious rooms are adorned with delightful, plush beds, providing a comfortable retreat with captivating views overlooking the city of Urumqi. Conveniently, the hotel offers parking in front of the premises. While the hotel isn't centrally located, its strategic positioning ensures a mere 15-minute drive to the airport, enhancing its accessibility and convenience.
Response from Property: Hello, dear foreign friends, I am very glad that you had a very satisfactory time in our hotel. It is our responsibility to provide guests with good service. We are very happy to see your praise and we look forward to your live again!
Guest User
Premier Queen Room
Stayed in Oct 2024
Family
7 review
5.0/5
Outstanding
Posted on Oct 18, 2024
Excellent service.. goos location!
Response from Property: Dear friends: I am really glad that you gave the hotel a 5 star review after leaving the hotel. In the vast sea of people, you can choose our hotel, it must be our hotel's honor! We sincerely invite you to stay at Leisher Hotel again. Wish you a pleasant stay at Hotel Leisher
SIM MING
Smart Room - Triple Occupancy
Stayed in Sep 2024
Family
7 review
4.7/5
Amazing
Posted on Sep 23, 2024
Good choice
Response from Property: 親愛的友友:您好!真的很開心您能在離店後對酒店的好評。茫茫人海中您能夠選擇我們徠舍酒店,那一定是我們酒店的榮幸!真誠的邀請您下次再來入住徠舍酒店。徠舍酒店祝您:工作順利,身體健康。
Guest User
Queen Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 22, 2024
The room is clean and cost-effective, fully intelligent, quiet, and very close to Wanda Airport. Downstairs is a restaurant, supermarket, fruit shop, barber shop, dry cleaner, specialty store. It is convenient to travel, and the service staff are very funny, sweet, warm, gentle, and the service is good. The waiters are small Bai Meili is warm, generous and attentive. She is a very nice person! The security guards and the elder sisters are also very warm and amiable! After staying here for three days, it feels as warm as going home. I will stay here again next time! It is highly recommended!
Original TextTranslated by Google
Response from Property: Hello dear friends! Seeing your affirmation of our hotel, my friends and I are really happy! Letting every guest feel the warmth of home during the journey is the goal of our Best Chang Laishe Hotel. We are very happy to be your partner on the journey and look forward to seeing you again. The whole family of Laishe Hotel Satellite Store looks forward to your visit again and provides you with more considerate and better services. I wish you success in your work and a happy family. Looking forward to meeting you again...
Guest User
Guestroom(2 beds)
Stayed in Oct 2024
Business travelers
96 review
5.0/5
Outstanding
Posted on Oct 17, 2024
It was my first time to stay in this hotel and the experience was very good, so I extended my stay for another day. The room was quite large, clean, comfortable and bright. There were free drinks on the refrigerator counter and free coffee, tea, etc. There is a laundry room on the fourth floor with a washing machine and dryer. The transportation is very convenient, both the airport and the train station are very close. Xiao Meng's service at the front desk is very good.
Original TextTranslated by Google
Response from Property: Hello, dear little master! Thank you very much for your stay and positive review! We will continue to work hard to create a warm and comfortable living environment for our guests, and meet their needs with the highest cost performance. We always believe that a good reputation must come from the most sincere satisfaction recommendations from our guests. We will continue to maintain good service and a clean and warm stay environment, and strive to be better. I also hope that you can provide more valuable opinions to help Leishejun grow better. We sincerely look forward to your next visit.
Guest User
Guestroom(2 beds)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The hotel bathroom is clean, tidy, comfortable and warm. The sanitary details are very good. The service attitude of Xiao Guli at the front desk is super good and considerate. I will stay here next time
Original TextTranslated by Google
Response from Property: Dear friends, hello! Thank you for your affirmation and recognition of the hotel. The Best Changlaishe Hotel was renovated in 2021. The hotel is equipped with an independent laundry room and provides free breakfast. It is located near Degang Wanda, and dining and travel are very convenient. We have always been committed to making every guest's journey full of laughter. Your affirmation is our driving force. We will work harder and hope to provide you and your friends with more intimate and high-quality services again. I wish you a smooth work and a happy family. Looking forward to meeting you again...
Tingxuetingxuetingxue
Queen Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 28, 2024
The room is clean and tidy, and it can be controlled by intelligent voice, which is convenient. The front desk staff is very friendly and smiling. Every time they see me, they will say hello and ask if there is anything I can help with. The driver, Mr. Liu, is warm and thoughtful. The breakfast is also very delicious. In short, you will not be disappointed if you stay in this hotel.
Original TextTranslated by Google
Response from Property: Dear friends, hello! Seeing your affirmation of our hotel, my friends and I are so happy! Let every guest feel the warmth of home during the journey is the goal that we have been working hard for at Best Chang Lai She Hotel. We are very happy to be your partner on the journey and look forward to meeting you again. All the family members of Lai She Hotel Satellite Branch look forward to your visit again and provide you with more intimate and better service. I wish you a smooth work and a happy family. Looking forward to meeting you again...
qinhuangsnow
Family Friendly Room With Projector
Stayed in Aug 2024
Family
30 review
5.0/5
Outstanding
Posted on Aug 6, 2024
The hotel environment is good. Our family booked a home theater room. The room is large, clean, tidy, bright, and has very good lighting. The children like it very much. The facilities in the room are all automated and can be operated by calling Xiaodu. Xiaomeng at the front desk has good service
Original TextTranslated by Google
Response from Property: Hello, dear friend! Your full praise is the greatest recognition of our work. It is our goal that Best Chang Lai She Hotel has been working hard to make every guest feel the warmth of home during the journey. We will work harder and look forward to your next visit. We will definitely bring you better services, so that you can see that our Lai She Hotel is also constantly improving itself and attracting more guests. After all, a good reputation must be spread by word of mouth after the guests have personally experienced it. Finally, all the staff of Best Chang Lai She Hotel wish you and your family a smooth work and good health!
Guest User
Queen Room
Stayed in Jul 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jul 30, 2024
I didn't take photos of the hotel, but the overall evaluation of the hotel is excellent. The front desk is not big but it has all the facilities, including a refrigerator, laundry room, and restaurant. When I checked in, I saw the hotel staff disturbing the room, changing all the sheets, quilt covers, bath towels, and towels. What do you want with a bicycle! If you find fault, it's that it's inconvenient to use a car. But it's OK. I hope the hotel will get better and better
Original TextTranslated by Google
Response from Property: Dear friends, hello! Seeing your affirmation of our hotel, my friends and I are so happy! Let every guest feel the warmth of home during the journey is the goal that we have been working hard for at the Best Chang Lai She Hotel. We are very happy to be your partner on the journey and look forward to meeting you again. All the family members of Lai She Hotel Satellite Branch look forward to your visit again and provide you with more intimate and better service. I wish you a smooth work and a happy family. Looking forward to meeting you again...