Luxemon Xinjiang Hongfu Hotel

Luxemon Xinjiang Hongfu Hotel Reviews

Luxemon Xinjiang Hongfu Hotel

No. 160 Wuyi Road, Saybag District, Urumqi, Xinjiang, 830000, ChinaSee Hotel Details
Luxemon Xinjiang Hongfu Hotel
Luxemon Xinjiang Hongfu HotelLuxemon Xinjiang Hongfu HotelLuxemon Xinjiang Hongfu Hotel
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1 night

Guest Reviews

9.1/10
Good
1367 review
Verified reviews
Location9.1
Amenities8.8
Service9.2
Cleanliness9.2
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All reviews(1367)
Positive reviews(1323)
Reviews with photos/video(136)
Friendly front desk staff(222)
Easy to get around(107)
Delicious breakfast(58)
Convenient for shopping(27)
Amazing natural light(22)
Tasty restaurant(14)
Located downtown(13)
Luxurious(7)
Negative reviews(44)
ylehhuh
Family Suite With King Koil Mattress (Wonderful Sleep)
Stayed in Sep 2024
Family
30 review
8.5/10
Very Good
Posted on Oct 31, 2024
The room was clean and spacious! Great stay for the night!
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的評價,相信我們會用熱情的服務迎接您的再次光臨,祝旅途愉快
Guest User
Family Suite With King Koil Mattress (Wonderful Sleep)
Stayed in Nov 2023
Family
3 review
9.5/10
Amazing
Posted on Dec 20, 2023
Good view and location. Great service.
Response from Property: Dear guests, thank you for your comments on our hotel, I believe we will use the warm service to welcome you again, I wish you a happy trip!
Zhang
Family Suite With King Koil Mattress (Wonderful Sleep)
Stayed in Dec 2023
Family
3 review
10/10
Outstanding
Posted on Jan 22, 2024
Good location,big room space , friendly.
Response from Property: Thank you for your comments and have a nice trip
Spirit_TJ
Superior Single Room
Stayed in Apr 2025
Business traveler
9 review
10/10
Outstanding
Posted on May 18, 2025
The hotel service is thoughtful. Xiao Cai at the front desk is warm and considerate. The formalities are handled quickly. She enthusiastically recommended the surrounding food streets and Tianer Street. The room is clean and tidy with complete facilities. The location is very good with many shopping malls, cinemas, and food to choose from. Highly recommended.
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6/10
Response from Property: Dear guest, we are very grateful for your good review this time! Your satisfaction is our greatest motivation. Xiao Cai at the front desk will take this praise as the driving force for progress. We promise that every employee will uphold a warm and caring service attitude to create a more comfortable and convenient accommodation experience for every guest. We are very happy to provide you with food recommendations and convenient geographical location information to make your journey more colorful. Please come again, we look forward to continuing to provide you with services that exceed your expectations and feel the warmth of home again.
Guest User
Honorable Deluxe Standard Room With King Koil Mattress (Wonderful Sleep)
Stayed in Apr 2025
Family
7 review
10/10
Outstanding
Posted on May 24, 2025
The room is clean and hygienic, and it is convenient to go out and close to Hetian Second Street. It is very convenient to eat and drink. The hotel lobby is grand, the service is good, and the sleep is very solid. The hotel breakfast is rich and the best I have eaten in recent days
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Response from Property: 尊敬的客人,非常感謝您對我們酒店的積極評價,我們深感榮幸。您的滿意是我們最大的追求和動力。房間的乾淨衞生、出門方便、豐富的早餐以及感受到的大堂氣派與優質服務,這些都是我們不斷努力的方向。我們很高興這些都得到了您的認可,讓您在旅途中感受到了家一般的舒適與安心。您的每一條反饋都對我們至關重要,它們幫助我們不斷完善,讓每一位入住的客人都能享受到更好的體驗。我們期待着再次為您提供服務,希望下次能為您提供更多超出期待的驚喜。再次感謝您選擇我們酒店,並分享了這次愉快的住宿體驗。祝您今後一切順利,期待您的下次光臨!
Anonymous User
Superior Single Room
Stayed in Mar 2025
Other
10 review
9.5/10
Amazing
Posted on Apr 25, 2025
The service was excellent! The guy at the front desk took the initiative to upgrade our room type. Seeing that we were staying with pets, he also took the initiative to provide pet supplies. We left some items behind when we left, and the hotel staff also contacted us. Thank you very much! The hotel environment was better than expected, and the rooms were equipped with negative ion machines, humidifiers, etc. Parking is free and the surrounding area is convenient. The only downside to this stay was that the room smelled a bit of smoke, of course, we forgot to emphasize that we wanted a non-smoking room~
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Response from Property: Dear guests, thank you very much for your enthusiastic evaluation and valuable suggestions! We are deeply honored to receive your high recognition of the hotel's service, environment and facilities, especially the proactive service of the front desk guy and the thoughtful care of the hotel staff, which all reflect our team's commitment to providing every guest with an excellent experience. Regarding smoke odor in the room, we understand that each guest's needs are unique, therefore, we encourage you to specify your special requests at the time of booking to ensure that your stay is exactly what you expect. Thank you again for your feedback, we look forward to the opportunity to serve you better. If you have any questions or need further assistance, please feel free to contact us. I wish you a happy life! Best regards!
Guest User
Superior Business Room
Stayed in Mar 2025
Business traveler
30 review
10/10
Outstanding
Posted on Apr 25, 2025
I went to Xinjiang on a business trip. This is an old five-star hotel. Although it is a bit old, it is still very comfortable overall. There is a place to eat when I stay. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation and support! Every member of our team is committed to providing excellent service. We look forward to seeing you again and continuing to provide you with a comfortable and convenient accommodation experience. Thank you again for your valuable evaluation and wish you a happy life!
Guest User
Executive King Room
Stayed in Mar 2025
Business traveler
23 review
10/10
Outstanding
Posted on Apr 12, 2025
I always stay here every time I come on a business trip. It's very close and convenient for me to do business. Although the hotel is old, the bedding is new and very clean. The service staff is warm and thoughtful, great!
Original TextTranslated by Google
Response from Property: Thank you very much for your patronage and continued choice. We are honored. We are extremely happy and feel a great sense of responsibility for your valuable feedback. Your recognition is the highest praise for our service and quality. We will turn this encouragement into more outstanding efforts. Thank you again for your valuable opinions. Your support is the greatest motivation for us to move forward.
Yahaha
Superior Business Room
Stayed in Mar 2025
Business traveler
11 review
10/10
Outstanding
Posted on May 1, 2025
The hotel is in a good location Facilities: relatively new Sanitation: clean and tidy Environment: close to Hotan Second Street, full of delicious food Service: very good, the sidewalk is being repaired at the door, but it's a pity that there are no baked buns for breakfast, I really recommend it
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to share your experience of this stay. Your satisfaction is our greatest honor. We are glad to know that you have given high praise to the hotel's location, facilities, hygiene, environment and service. We have been committed to providing a comfortable and convenient accommodation experience, and your recognition is the greatest affirmation of our work. We have recorded your suggestions and will use them as one of the directions for improvement. I hope that in the future, we can provide more comprehensive and diverse breakfast options, including your favorite baked buns. Thank you again for your valuable feedback. Your satisfaction is the driving force for our continuous progress. Looking forward to your next visit, we look forward to providing you with more perfect service.
Guest User
Superior Single Room
Stayed in Dec 2024
Couple
2 review
10/10
Outstanding
Posted on Jan 31, 2025
The room is very spacious and has a bathtub. The hotel service is very thoughtful and the breakfast is delicious. Everyone is very friendly. It is a pet-friendly hotel and they sent pet supplies for the cat. The kitten loves sleeping in the nest.
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Response from Property: Thank you for your recognition and support!! We will continue to work hard~Looking forward to seeing you again
Yuuna_nai
Honorable Deluxe Studio With King Koil Mattress (Wonderful Sleep)
Stayed in Nov 2024
Couple
4 review
10/10
Outstanding
Posted on Dec 25, 2024
The stay experience this time was very good and deserves praise. The hotel's transportation is very convenient and it is very close to the Internet celebrity street Grand Bazaar. The front desk service is warm and thoughtful, and it is also very pet-friendly. I recommend everyone to stay in this hotel. It is a very good choice.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your evaluation of our hotel. We believe that we will welcome you again with warm service and wish you a pleasant journey.
Guest User
Superior Business Room
Stayed in Nov 2024
Business traveler
4 review
10/10
Outstanding
Posted on Dec 23, 2024
The experience of staying in the hotel again was perfect. From the moment I arrived at the hotel front desk, the staff could accurately call me by my name and prepared the same type of room for me as the previous stay. The lobby was decorated with New Year decorations, with a unique style and luxurious details. The room layout is reasonable and spacious. The bedding is soft and comfortable, and the facilities and equipment are all available and of high quality. Whether it is a high-speed and stable network or convenient electrical equipment, the hotel gym and swimming pool can be used free of charge with a room card. All of the above have added great convenience to my stay. I was also impressed by the hotel's high-quality service. The staff is warm and friendly, always smiling, and can meet my various needs in a timely manner. Check-in procedures are efficient and fast, and check-out is also smooth and unobstructed. The hotel has a rich variety of breakfasts, fresh ingredients, and exquisite cooking. The restaurant has an elegant environment and thoughtful service, which makes people feel particularly happy while enjoying the food. The hotel has a superior geographical location, convenient transportation around it, and is close to many popular attractions and commercial centers. It is very convenient to travel, play, and shop. This accommodation experience, whether it is hotel facilities, service quality or catering level, has reached a very high standard, and it is a well-deserved five-star hotel. I will definitely recommend it to my relatives and friends. Booking a room on the Ctrip platform is cost-effective and reliable. I look forward to staying here again next time.
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6/7
Response from Property: Dear guests, thank you very much for your evaluation of our hotel. We believe that we will welcome you again with warm service and wish you a pleasant journey.
Guest User
Superior Business Room
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Dec 20, 2024
From the moment I stepped into the hotel lobby, I was attracted by the elegant atmosphere of this hotel. The delicate chandeliers emit a soft light, creating a warm and luxurious feeling. The front desk staff greeted every guest with their warm smiles and professional service. They not only checked in quickly, but also provided detailed information about the hotel facilities and surrounding attractions, which made me feel at home. After walking through the lobby, I was led to the elevator hall. The interior decoration of the elevator was also exquisite, and every detail reflected the hotel's pursuit of quality. When I arrived at the room, I was shocked by the decoration in the room. The spacious space, modern design and high-quality furniture, each of which revealed the hotel's intentions. The soft bed was covered with delicate sheets, which made people want to experience it immediately. The lighting design in the room is clever, which can adjust the brightness and create different atmospheres, whether it is work or rest, it can meet my needs. The facilities in the room are all available, from high-speed wireless network to air purifier all-in-one machine, to the humidifier in the room, each of which surprised me. It is particularly worth mentioning that the hygiene in the room is impeccable. Whether it is the cleanliness of the bathroom or the neatness of the bedding, I feel at ease. The hotel's service staff is also the highlight of my experience. Xiaomai [Rose] [Rose] [Rose] at the front desk is always on call, and can respond quickly and provide help whether it is room service or other needs. His professionalism and friendliness make us feel happy every time we interact. Dining in the hotel's restaurant is also an unforgettable experience. The dishes carefully prepared by the chef team are not only delicious, but also artistic. The ingredients are fresh and the cooking techniques are superb. Every dish is praised. The service staff in the restaurant is also professional. I am very satisfied with their familiarity with the menu and their sensitivity to the needs of guests. In addition, the hotel's fitness center and swimming pool are also good places for me to relax. The fitness center is well-equipped, the swimming pool has clear water, and the surrounding environment is quiet. Whether it is morning exercise or evening relaxation, you can find the right way here. In general, this hotel has achieved the ultimate in hardware facilities, service quality and environmental hygiene. Every stay is a pleasant travel experience, making me look forward to the next visit.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的評價,相信我們會用熱情的服務迎接您的再次光臨,祝旅途愉快
Guest User
Superior Single Room
Stayed in Nov 2024
Couple
12 review
10/10
Outstanding
Posted on Dec 28, 2024
The hotel is very conveniently located!! It is very close to Hotan Second Street. It is also a very pet-friendly hotel! When they learned that we were bringing our dog, they prepared a small nest and bowl for the dog. Although most pet owners bring their own, it is enough for them to have this kind of heart ❤️ You can basically order Xinjiang specialty food takeout around here, and there are robots to deliver it to your door, so you don’t need to go down to get the takeout yourself
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的評價,相信我們會用熱情的服務迎接您的再次光臨,祝旅途愉快
Guest User
Superior Business Room
Stayed in Nov 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Dec 10, 2024
The hotel is strategically located in the bustling city center. It is very close to famous parks, airports and train stations, with a well-developed and convenient transportation network, making travel worry-free. The hotel offers a wide variety of breakfasts, which are delicious and balanced in nutrition. The buffet restaurant on the first floor of the hotel has rich and delicious dishes. The environment of the hotel is elegant and comfortable, just like being in a quiet paradise. The attitude of the service staff is enthusiastic. They not only smile, but also pay attention to details, making people feel the warmth of home. When I checked in, the hotel provided six different types of pillows for me to choose from. This meticulous service reflects the hotel's unremitting pursuit of quality and service. When I stepped into the room, I was greeted by a clean and new space. Every layout was in order, showing an elegant taste. All kinds of facilities are available, from daily necessities to bedding and sanitary ware, all of which reflect the hotel's thoughtful consideration. In particular, the configuration of humidifiers and air purifiers is to protect our health. The hotel room is specially equipped with a high-end Lefen hair dryer, which is quick-drying and quiet. The towels are made of high-quality materials, with a delicate and smooth touch, as light as clouds. The mattress uses the well-known brand "King Koil" to create a comfortable sleeping environment for us. The front desk lady has a sweet smile, thoughtful service, and warm words. She asked about my preferences and arranged the room I like. In addition, the hotel room price is affordable, parking is free, and I am very satisfied with the stay! The hotel also provides gym and swimming pool leisure facilities, so that we can fully relax and exercise in addition to the busy schedule, and the gym staff are warm and friendly, and the service is very thoughtful and meticulous. In general, this hotel has performed very well in terms of service, facilities, location, etc., which makes me feel the comfort of home. Whether it is a business trip or a leisure vacation, this is a recommended choice. I look forward to having the opportunity to stay in this hotel when I come to this city next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your evaluation of our hotel. We believe that we will welcome you again with warm service and wish you a pleasant journey.