Hoshino Resorts Kai Unzen
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All properties in Unzen
Hoshino Resorts Kai Unzen
No. 5 of 4-Star Select Hotels in Nagasaki Prefecture
321 Obamacho Unzen, Unzen City, Nagasaki Prefecture, 854-0621, Japan
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Highlights
Airport pick-up available
Great views
Free parking
Ideal location
Sparkling cleanAmenities
ParkingFree
Hot springsFree
Airport shuttle pick-up
24-hour front desk
Restaurant
Cafe
Airport shuttle drop-off
Station pick-up service
All amenities
Property Description
Located in Unzen, Hoshino Resorts KAI Unzen is a 1-minute drive from Unzen Jigoku Hell and 7 minutes from Unzen-Amakusa National Park. This hotel is 4.7 mi (7.5 km) from Unzen Ropeway and 4.8 mi (7.8 km) from Mount Unzen.
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9.3/10
Very good experience this time in this spring resort, would definitely go again for this route!
All 52 reviews
Surroundings
Airport: Amakusa Airport
(47.9 km)
Airport: Nagasaki Airport
(54.4 km)
Train: Shimabaragaiko Station
(18.9 km)
Train: Isahayahigashikoko-Mae Station
(19.6 km)
Landmarks: Onsen Shrine
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
[Non-smoking] Japanese-style Room FA4
4 Single bed
69m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
[Non-smoking] Japanese-style Room RA3 With Open-air Bath
3 Single bed
75m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
[Non-smoking] Japanese-style Room TA3
3 Single bed
43m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
[Non-smoking] Japanese-style Room RA2 Outdoor Bath
1 King bed
42m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Guest Reviews
9.3/10
Great
52 reviews
24 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 11 months.
- Cleanliness9.7
- Amenities9.1
- Location9.1
- Service9.5
Average for similar properties in Unzen

Review summary
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Service Quality: Many users highlighted the attentive, friendly, and professional staff who went above and beyond to ensure a comfortable stay. English-speaking service was available, and staff introduced local customs and amenities in detail.(based on 19 reviews)
Anonymous User
April 3, 2025
Rooms are small for Hoshino standards. Also, onsen rooms all face construction site with loud noise and lack of privacy. Food is Hoshino standard.
Nanamin773
February 14, 2025
My stay at this hotel was delightful. The food was delicious, with a wide range of options available for breakfast, lunch, and dinner. The private hot spring in the room was a fantastic feature. It provided a serene and relaxing atmosphere that was perfect after exploring the city. The room was clean and comfortable, and the staff were very attentive.
Guest User
December 6, 2024
Located next to the Hells Valley and the little onsen town. Very convenient and lovely hotel. Food was amazing and love the free letter printing activity.
Guest User
September 1, 2024
The bath place use real hot spring water, highly recommended.
Must book with dinner and breakfast. Fusion kaiseki dinner is amazing.
Only.short coming is the hotel is small and not much u can do beside hot spring.
The hotel did try their best by providing morning power walk. But only available in japanese language.
Guest User
November 27, 2024
This is the best hotel in my trip to Japan. Hotel room is large and clean. Services offered by hotel is supreme. Food are very delicious and the hot spring is excellent. Will definitely stay in this hotel again in the future!
Anonymous User
December 20, 2023
Very good experience this time in this spring resort, would definitely go again for this route!
Guest User
June 18, 2024
Unzen is a magical place, with all the volcanic steam rising from the ground and the lush greenery dotting the town. I thought it was truly beautiful and this KAI hotel made it doubly special. The services were top-notch, the kaiseiki dinners delicious and interesting, and room was good sized. I am not a fan of traditional Japanese ryokans, so this was a good compromise, and I enjoyed myself there very much!
Guest User
April 21, 2025
Nice view nice room
Services & Amenities
Most popular amenities
Parking
Free
Hot springs
Free
Airport shuttle pick-up
Additional charge
24-hour front desk
Restaurant
Cafe
Airport shuttle drop-off
Additional charge
Station pick-up service
Additional charge
Wi-Fi in public areas
Free
Hot springs
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Free
Transportation
Station drop-off service
Additional charge
Airport shuttle pick-up
Additional charge
Airport shuttle drop-off
Additional charge
Station pick-up service
Additional charge
Front desk services
24-hour front desk
Luggage storage
Languages spoken
English
Japanese
Food & drink
Cafe
Lobby bar
Health & wellness
Hot springs
Free
Public areas
Elevator
No smoking in public areas
Smoking area
Facilities for children
Children's meals available
Safety & security
Fire alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
CuisineJapanese
Opening hours[Mon - Sun] 07:30-09:30 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Property Description
- Opened: 2022
- Number of Rooms: 51
Phone:+81-50-31348092
Located in Unzen, Hoshino Resorts KAI Unzen is a 1-minute drive from Unzen Jigoku Hell and 7 minutes from Unzen-Amakusa National Park. This hotel is 4.7 mi (7.5 km) from Unzen Ropeway and 4.8 mi (7.8 km) from Mount Unzen.
At Hoshino Resorts KAI Unzen, enjoy a satisfying meal at the restaurant. A complimentary Japanese breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include an elevator and coffee/tea in a common area. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 51 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided on request.
At Hoshino Resorts KAI Unzen, enjoy a satisfying meal at the restaurant. A complimentary Japanese breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include an elevator and coffee/tea in a common area. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 51 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided on request.
Frequently Asked Questions
What’s the cancellation policy at Hoshino Resorts Kai Unzen?
The cancellation policy at Hoshino Resorts Kai Unzen depends on your room type and booking terms.What’s the cancellation policy at Hoshino Resorts Kai Unzen?
What are the check-in and check-out times at Hoshino Resorts Kai Unzen?
Check-in at Hoshino Resorts Kai Unzen starts from 15:00-18:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Hoshino Resorts Kai Unzen?
Is breakfast available at Hoshino Resorts Kai Unzen?
Yes, Hoshino Resorts Kai Unzen provides breakfast. Options include Japanese. Is breakfast available at Hoshino Resorts Kai Unzen?
Are pets allowed at Hoshino Resorts Kai Unzen?
No, pets are not allowed at Hoshino Resorts Kai Unzen.Are pets allowed at Hoshino Resorts Kai Unzen?
How do I get to Hoshino Resorts Kai Unzen from the nearest airport?
The nearest airport is Amakusa Airport, located about about 1 hour 49 mins from hotel by car (47.9 km) away.How do I get to Hoshino Resorts Kai Unzen from the nearest airport?
Does Hoshino Resorts Kai Unzen offer airport transfer services?
Yes, Hoshino Resorts Kai Unzen offers airport transfer services. Contact the hotel in advance to confirm availability and fees.Does Hoshino Resorts Kai Unzen offer airport transfer services?
About This Property
| Nearest Airport | Amakusa Airport |
|---|---|
| Distance to Airport | 47.89KM |
| Nearest Train Station | Shimabaragaiko Station |
| Distance to Train Station | 18.87KM |
| Average Price From | NZD692 |
| Hotel Star Rating | 4 |
![[Non-smoking] Japanese-style Room FA4](http://ak-d.tripcdn.com/images/1re6m12000b87h4ih2D60_R_200_100_R5.webp)








