Watergate Resort Unawatuna

We were happy to visit magical Sri Lanka and chose the Watergate Hotel in Unawatuna. The hotel made our stay warm and cozy, and it gave us so many spectacular views! The ocean is of incredible beauty! It's a miracle to wake up to such a view! It's a magical place with pleasant and responsive staff who were always helpful. Thank you to the hotel and all the workers for this magic! We want to especially thank the guys who prepared our breakfasts. Thank you for your hard work, charm, and kindness! Our day began with your care and smiles. We also want to sincerely thank Isury Nanayakkara, she was always there and greeted us so warmly, we didn't want to part! We wish the hotel prosperity. We will be back!

I really loved the location of the hotel, it was very convenient for getting to Galle, nearby restaurants, and the beach. We walked most of the time, which was perfect. The room facilities and cleanliness were great; everything was modern, clean, and offered a beautiful ocean view. The swimming pool was also a highlight, as it was so refreshing to cool off after a day at the beach. Ashen, the PR, was very helpful in arranging taxis and recommending things to do in Sri Lanka. While he sometimes sent a few too many messages and was a-bit pushy with his offers, he was always willing to assist, and we appreciated his support. The restaurant staff were also kind and attentive, and having the option to dine in at the hotel was very convenient. On the other hand, there were a couple of areas that could be improved. One staff member at the front desk came across as quite rude when explaining the hotel rules, she spoke to us as if we were young spring breakers, which felt unnecessary given we were simply there for a relaxing holiday (as we work in hospitality ourselves) and there were hotel rule signs throughout the hotel. Additionally, I was accidentally charged twice on my card, though Ashen quickly resolved the issue. Since we were the only guests during most of our five-night stay, it sometimes felt a little uncomfortable being watched so closely by staff at the pool or in the lobby, though I understand they may have just been trying to ensure we were well looked after. I imagine this would feel different during high season when there are more guests. Overall, it is a beautiful hotel and we did enjoy our stay.

Good location but the hotel needs a face lift. AC in the room has a loud sound, safety box was broken. Breakfast is not good and not to be considered as continental.

Amazing hotel, wonderful views and very clean and very well decorated. The staff was super helpful and nice. The managers of the hotel were lovely and helped us a lot with anything that we needed, it's by far the best hotel that we've been to. Not to forget, breakfast was really good in the terrace in front of the sea and the swimming pool was very clean and very beautiful. Thanks a lot for such a good experience, watergate hotel!

Came to spend 3 nights at this hotel and ended up spending 9 instead , as we simply fell in love with it. Stunning view -for sunset lovers, very quiet for light sleepers and what was very important for me,they have blackout curtains. Another thing which was amazing about this hotel, we never had any insects in the room, even tho bathroom window is more like a little fence than a window. It has uncovered gaps which made me worried knowing how reach is the fauna here. (See the picture attached ) But we didn’t have even mosquitoes!!!!!! Bathroom is broad and very good looking, room has a little fridge and very convenient lights switchers inbuilt into the nightstands. Stairs are always clean and plants are everywhere. Even in the bathroom. Hotel is far from the busy area, if you a pedestrian there are tuktuks available outside during the day time. Night time you will need to walk in the dark a little bit. If you rent a bike , there is plenty of space just next to the reception and night time security will keep an eye on it. Staff and managers are very kind and friendly.