First Group Breakers Resort - Official

We would just like to thank you for ALL your hospitality over the past week. Everyone was very helpful and friendly from check in to check out. The rooms were clean, neat and very comfortable. Would stay there again. It was a beautiful week. The hosts were wonderful and kind, the food was amazing and most importantly the service from the waiters was excellent, exceptional and exquisite. Special thanks to everyone for making our stay amazing. "A great leader is one who knows the way, goes the way and shows the way."

I had the wonderful experience of staying here force week with my partner and in-laws. I cannot recommend the Breakers resort enough! The staff are efficient and friendly and our room was spacious and well-equipped with all that we needed. It is a safe resort for children to wander and explore and the restaurant's food is delicious. There is also an inhouse beauty spa and hair salon. Spacious grounds and well-maintained swimming pools for both adults and children. I loved staying here!

I’ve been a loyal guest of the Breakers Resort since childhood, but my recent stay in Room 229 was nothing short of appalling. This once-beloved destination has plummeted to rock bottom, offering an experience that was shockingly subpar and downright intolerable. From the moment we entered, the room reeked of stale, soiled odour. The air conditioning was non-functional, leaving us sweltering in the heat. Damaged tiles marred the floors, and filth greeted us at every turn. The bathroom was a disaster, with swollen walls, peeling paint, and a broken mirror. The shower lacked a proper soap holder, while the kitchen was a cockroach-infested health hazard with filthy, mismatched dishes and a bin missing its lid. The furniture was stained and filthy, the bedding torn and mismatched, and the TV remote broken. Storage options were non-existent, with cupboards either sealed or unusable. Forced to eat out due to the unit’s unsanitary conditions, we incurred unplanned expenses, only adding insult to injury. To top it all, the resort staff were unsympathetic and unhelpful, passing the buck to an unnamed “agent” with whom I had no prior dealings. Promises to resolve issues were broken, leaving us to endure sleepless, mosquito-ridden nights and escalating frustration. This stay not only ruined our holiday but also left us physically unwell. Breakers Resort failed on every front—hygiene, comfort, and customer service. I will never return, and I strongly advise others to steer clear. If you value your time, money, and health, look elsewhere. I demand full reimbursement for my stay and compensation for the additional meal costs forced upon us by this travesty of a vacation.

VERY UNPLEASANT STAY AT THIS HOTEL There was no water so the toilets stank. Arrived and could not have a shower or wash after a long trip No alternative water was offered. There was also no electricity when there was load shedding because there was no backup generator which meant that the air con did not work, lifts did not work etc.. It was a very unpleasant stay at this hotel

House Keeping is terrible here!!! On arrival the door to the apartment was not opening and our porter even said that this door has been a issue, the room pones were down for the entire stay. Not even informing the guest that it was down. we had to walk all the way to reception should we require anything. The room was not even stocked with toilet paper after being serviced on the first day, we had to go all the way to reception to ask for toilet paper. The room housing keeping of the apartment wasn't good at all. House keeping really needs a big wake up. The floors were always dusty even after being cleaned. The apartment 907 , has black mould on the wall near the dining area. Overall the resort apartment was very neglected.

Satisfaction not as per expected Hi The sand pit area was booked for a function so my kids were unable to utilize it. The storm caused a power outage last nite. No ups power in the room I checked out early as we could not make kids baby formula. The pool had a lots of insects in the water. Lots of monkeys as well.