Shangri-La Ulaanbaatar

Shangri-La Ulaanbaatar Reviews

Shangri-La Ulaanbaatar

19, Olympic Street 1, SBD - 1 khoroo, Ulaanbaatar, 14241, MongoliaSee Hotel Details
Shangri-La Ulaanbaatar
Shangri-La UlaanbaatarShangri-La UlaanbaatarShangri-La Ulaanbaatar
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1 night

Guest Reviews

9/10
Great
75 review
Verified reviews
Location9.5
Amenities8.4
Service8.9
Cleanliness9.0
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All reviews(75)
Positive reviews(73)
Reviews with photos/video(14)
Awesome stay(12)
Awesome rooms(9)
Friendly staff(9)
Clean and tidy(8)
Negative reviews(2)
Guest User
Deluxe King Room
Stayed in Apr 2025
Business travelers
1 review
8.0/10
Very Good
Posted on May 22, 2025
I pre-booked hotel car for airport and drop off by email and confirmed the departure time with the hotel receptionist again when I arrived at the hotel. However they still missed my booking. They couldn’t arrange the hotel car at the end but arrange a taxi for me. The hotel facilities are ok, but the receptionist staff is not professional.
Chani Atr
Deluxe King Room
Stayed in Apr 2025
Business travelers
7 review
4.0/10
Posted on May 16, 2025
Their AC was very dirty and full of dust. When we turned on the AC, my allergy immediately started and I could not sleep. Should clean it!
Wing Yan
Deluxe Twin Room
Stayed in Jan 2025
Business travelers
2 review
10.0/10
Outstanding
Posted on Feb 28, 2025
Close to everything. Very clean. Have supermarket and shopping mall attached. Good service. Nice breakfast.
bae jeongsook
Deluxe King Room
Stayed in Nov 2024
Business travelers
10 review
10.0/10
Outstanding
Posted on Dec 24, 2024
It was good!!
Chani Atr
Deluxe King Room
Stayed in Nov 2024
Business travelers
7 review
6.5/10
Posted on Dec 6, 2024
I really dont understand their AC and ventilation system. With the AC it is too noisy to rest but without it the room has no air to breath. Also the sheets are too hard and the air is dry. Not comfy.
Guest User
Deluxe Twin Room
Stayed in Jul 2024
Family
1 review
5.5/10
Posted on Sep 6, 2024
No concierge service , the restaurant service for breakfast is poor hygiene and no server is willing to clean the table, the floor is dirty!
Gleb
Deluxe King Room
Stayed in Mar 2025
Business travelers
7 review
9.5/10
Amazing
Posted on Apr 24, 2025
It is the only hotel to stay in UB
Deth Quijardo
Deluxe King Room
Stayed in Mar 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 26, 2025
The place is great. Warm staffs
Anonymous User
Premier King Room
Stayed in Oct 2024
Business travelers
135 review
8.0/10
Very Good
Posted on Dec 15, 2024
I would like to say that It’s a great hotel as always
Guest User
Deluxe King Room
Stayed in Feb 2024
Family
4 review
10.0/10
Outstanding
Posted on Mar 8, 2024
Very good
Alexander Ts
Deluxe King Room
Stayed in Nov 2024
Couples
38 review
10.0/10
Outstanding
Posted on Dec 18, 2024
The best hotel in UB
Palma
Deluxe King Room
Stayed in Jul 2023
Couples
10 review
10.0/10
Outstanding
Posted on Aug 5, 2023
It’s in a good location and overall it meets my expectations of what a 5 star hotel should be. Room is big enough and has a good view. Finally, loads of options for breakfast. Definitely, it’s the hotel I would stay in whenever I plan to visit Mongolia again.
Anonymous User
Deluxe King Room
Stayed in Nov 2024
Business travelers
1 review
7.5/10
Posted on Dec 16, 2024
Nice and quiet.
Ogie mn
Deluxe Twin Room
Stayed in Feb 2024
Business travelers
4 review
10.0/10
Outstanding
Posted on Mar 27, 2024
enjoyed during my stay, thank you
Guest User
Deluxe King Room
Stayed in Mar 2025
Travel with friends
12 review
10.0/10
Outstanding
Posted on Apr 5, 2025
Very good hotel, facilities, services, all are great. Highly recommended.
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