Shiliu Hotel (Guangzhou Pazhou Exhibition Center Chigang Metro Station)

Shiliu Hotel (Guangzhou Pazhou Exhibition Center Chigang Metro Station) Reviews

Shiliu Hotel (Guangzhou Pazhou Exhibition Center Chigang Metro Station)

No.13-2 Shiliugang Road, Haizhu District, Guangzhou, Guangdong, 510000, ChinaView Hotel Details
Shiliu Hotel (Guangzhou Pazhou Exhibition Center Chigang Metro Station)
Shiliu Hotel (Guangzhou Pazhou Exhibition Center Chigang Metro Station)Shiliu Hotel (Guangzhou Pazhou Exhibition Center Chigang Metro Station)Shiliu Hotel (Guangzhou Pazhou Exhibition Center Chigang Metro Station)
Check available rooms for your travel dates
We Price Match
1 night

Shiliu Hotel (Guangzhou Pazhou Exhibition Center Chigang Metro Station) Guest Reviews

4.5/5
Good
826 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.6
Filter by:
Sort by:
All reviews(826)
Positive reviews(792)
Reviews with photos/video(86)
Friendly front desk staff(88)
Convenient parking(68)
Easy to get around(52)
Classy environment(28)
Offers pick-up/drop-offs(14)
Close to metro(14)
Perfect for business trips(13)
Great swimming pool(5)
Negative reviews(34)
shanmuk varma
Superior Double Room
Stayed in Sep 2024
Business travelers
1 review
2.0/5
Posted on Oct 24, 2024
Very old building. wash room is bad shape. shower is broken. not well maintained. Good they provided bus to exhibition centre.
Response from Property: Hello dear guests! Thank you very much for your support of the hotel. Thank you for your valuable comments and suggestions on the hotel's shortcomings. After receiving your reply, we have dealt with the relevant issues as soon as possible and are committed to improving every guest stay experience. We look forward to your visit again. Good luck with your work!
Abnos
Superior Double Room
Stayed in Mar 2024
Business travelers
30 review
4.0/5
Very Good
Posted on Apr 21, 2024
A decent hotel with a convenient shuttle to canton fair . Showerhead is broken and sink was cracked.  above average breakfast.
Response from Property: Dear guest: Hello, first of all, thank you very much for choosing to stay in our hotel and sharing your stay experience. Secondly, we will also provide feedback and rectification to the relevant departments regarding the hotel's shortcomings you raised to improve service quality. We also hope that you will Next time, continue to choose Pomegranate Hotel as your place to stay, and we look forward to your visit again!!!
SENG SUM
Superior Double Room
Stayed in Mar 2024
Solo travelers
5 review
2.7/5
Posted on Apr 29, 2024
Location is far from the Metro Station, around 1km for 15mins walking.
Response from Property: Dear guest: Thank you for staying at our hotel. We are very sorry that we did not meet your expectations. Please allow us to express our sincere apologies to you.We hope to provide you with better service in the near future.
Rahil
Superior Room (2 beds)
Stayed in Sep 2023
Solo travelers
4 review
2.0/5
Posted on Nov 2, 2023
Not worth staying here. Breakfast was bad.the only benefit is they have shuttle bus service to canton fair.No english speaking staff.
Response from Property: Dear guest, thank you very much for taking the time to share your stay experience at the hotel. For you in theWe apologize for the problems encountered during our stay and have communicated with relevant departments to thoroughly investigate the process.The hotel will conduct retraining and ensure that similar problems do not occur. We will continuously strive to improve every detailWaiting for your next visit
deep
Superior Room (2 beds)
Stayed in May 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Perfect place for business travel
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will do a good job in service with more heart, your recognition is also our goal and motivation to move forward, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and have a great trip!
Crys_
Superior Double Room
Stayed in Feb 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Apr 24, 2023
Great stay. It was neat and clean. The service was good. Would recommend and I would stay again
Response from Property: Dear guests, thank you for staying at 0 Five Pomegranate Hotel and using your precious time to inform us about your stay, we have always been committed to making every guest feel at home. We will continue to provide the same high-quality services and products to create a more perfect stay experience for our guests. You are welcome to stay again and have a great life!
Guest User
Superior Double Room
Stayed in Feb 2023
Business travelers
12 review
4.0/5
Very Good
Posted on Apr 10, 2023
They could a few repairs to the bathroom tilees otherwise it was great.
Response from Property: Thank you for the advice and have a good life
Jhon Lora
Superior Double Room
Stayed in May 2024
Business travelers
8 review
3.0/5
Posted on Jun 20, 2024
Regular.
Response from Property: Dear guest: Thank you for staying at our hotel. We are very sorry that we did not meet your expectations. Please allow us to express our sincere apologies to you.We hope to provide you with better service in the near future.
ali
Business Queen Room
Stayed in Jun 2023
Business travelers
46 review
5.0/5
Outstanding
Posted on Jul 8, 2023
super
Response from Property: Dear Guest: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy,A thousand words in one sentence, thank you for your support of the hotel.
Guest User
Superior Room (2 beds)
Stayed in Jan 2025
Travel with friends
84 review
5.0/5
Outstanding
Posted on Feb 24, 2025
Very good 👍, having its own parking lot is the biggest highlight. The front desk customer service lady Xiao Wang and Xiao Li warmly received us, making us feel at home.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services. We look forward to your visit again!
Carrieon2
Superior Double Room
Stayed in Nov 2024
Solo travelers
15 review
2.7/5
Posted on Dec 15, 2024
After taking a shower, the toilet flooded, and the water was all the way to the toilet. Of course, that's fine. Then I went to wash clothes, and after washing, I found that someone had already put my clothes in the dryer. After drying, I took them out and found an extra rag. I don't know if the staff helped put them in the dryer. But the extra rag is really hard to deal with. Of course, that's fine. As a result, I wanted to stay in the original room, and Ctrip also showed that the merchant had confirmed it. As a result, the hotel called me immediately and said that the room had been booked by another guest. They wanted me to change rooms the next day. I don't understand why such a big hotel has only one room of my type? If I booked someone else's room, would it be impossible for the guest to book it? And did the other guest specify my room? Would he have to stay in this room even if he was willing to let me move? If I have to pack all my luggage and leave it at the front desk, then what's the point of staying in the original room? Of course, that's fine. The next day, I packed up and asked the hotel, but the hotel never replied. They said they would contact me again, but they didn't :)
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the series of unpleasant experiences you have encountered in the hotel. The water in the toilet caused you inconvenience when you were taking a shower, and the unexpected situation when washing clothes should not have happened. Regarding the issue of extending your stay, it was a mistake caused by poor internal communication and coordination. We will reflect deeply and rectify the process immediately. We will arrange a suitable solution for you as soon as possible, including properly storing your luggage and giving you certain compensation or discounts to make up for our mistakes. Thank you for your understanding and patience. We will contact you as soon as possible and properly handle the follow-up matters.
Anonymous User
Superior Room (2 beds)
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The room was very clean. There was no smell of smoke or insects in the room. There was free parking. It was quiet overall and there was no sound of cars. However, the only drawback was that there was insufficient sound insulation and the smell of smoke in the corridor. 
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Shiliu Hotel. No matter how much advertising there is, it is not as good as word of mouth. We always attach great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best and look forward to your visit again to experience the different style of Guangzhou. Wish you all the best!
Jianjiantu
Superior Room (2 beds)
Stayed in Oct 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Nov 9, 2024
The room was upgraded for free. It was nice, on a high floor, quite quiet, and there was a parking lot. It was just a challenge to park. The only drawback was that the car could not be recognized when leaving the venue, and I had to ask the customer service to open it manually.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation of us. We hope to provide you with more meticulous and thoughtful service experience. Satisfaction has only a starting point but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
TAKASHO_LL
Superior Double Room
Stayed in Sep 2024
Couples
8 review
2.7/5
Posted on Oct 8, 2024
When I entered the room, the hotel smelled dusty and it was a little unpleasant. However, if I opened the window, the smell became normal and I was able to stay there normally. The bed mattress was thin and a little hard, so I don't recommend it for those looking for a soft bed. Also, water leaked through the gaps in the shower room and the dressing room got soaked, which was very unpleasant. However, I could see Guangzhou Tower from the window of my room, and the view was beautiful, so I was able to spend the night relaxing. The location was great, as it was close enough to walk to Guangzhou Tower if I tried hard.
Original TextTranslated by Google
Response from Property: Dear Guest: Hello, thank you for staying at Pomegranate Hotel. Our hotel has experienced countless receptions, and the equipment will inevitably show signs of aging. We will continue to strengthen the daily maintenance of our equipment and supplies. At the same time, we will continue to strive to provide our guests with a warm and comfortable accommodation environment and create a caring "second home". We look forward to welcoming you again.
Guest User
Superior Double Room
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 25, 2024
The room is very clean and the service is good! The location is very close to Poly World Trade Expo and it is very convenient to go to cpgz (?). Thanks to Sister Wang for the free room upgrade 😚 A very happy experience
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your encouragement and recommendation of Shiliu Hotel! Gold and silver awards are not as good as your praise, gold and silver cups are not as good as your reputation, we will not let you down! Wish you all the best!