Dr Sam Ratulangi No 3 Ujung Pandang, Kec. Makassar, Kota, Mangkura, Ujung Pandang, Makassar, South Sulawesi, 90114, IndonesiaSee Hotel Details
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1 night
Guest Reviews
8.4/10
Very Good
23 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities8.2
Service8.2
Cleanliness8.5
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All reviews(23)
Positive reviews(19)
Reviews with photos/video(5)
Negative reviews(1)
Anonymous User
Superior Room With Double Bed
Stayed in Jul 2024
Business traveler
33 review
8.0/10
Very Good
Posted on Oct 20, 2024
Review: 4/5
I recently stayed at [Hotel Name], and overall, it was a pleasant experience. The location is fantastic—centrally located, making it easy to explore the surrounding attractions and enjoy nearby dining options. The check-in process was smooth, and the staff were friendly and accommodating, always greeting us with a smile.
The room was clean and comfortable, with all the basic amenities provided. The bed was especially cozy, which made for a great night’s sleep. I also appreciated the little touches, such as complimentary bottled water and toiletries. However, the room felt a bit dated, and the air conditioning took a while to cool the space effectively.
The breakfast spread was impressive, offering a variety of local and international dishes. The dining staff were attentive, making sure everything was well-stocked. I just wish the coffee could have been better—it felt a little weak compared to what I expected.
The facilities, including the pool and fitness center, were well-maintained, but the pool area got quite crowded during peak hours. A larger pool or more seating would have been ideal.
Overall, I enjoyed my stay, and I would recommend [Hotel Name] to others. With a few small improvements, this could easily become a 5-star experience!
Response from Property: Dear Value Guest,We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management.
Anindya azalia
Superior Room With 2 Single Beds
Stayed in May 2024
Family
11 review
8.0/10
Very Good
Posted on Jul 3, 2024
Located strategically at sam ratulangi street. The staffs are not well trained, the reception doesn’t even know the meaning of TWIN BED that I had to argue with him? Showers are not properly functioning. Breakfast was quite ok…
There’s always at least one miscommunication between me and the reception staff on every each day, such a draining experience to stay at this hotel especially when you’re on vacation.
Guest User
Superior Room With Double Bed
Stayed in Mar 2025
Business traveler
41 review
8.0/10
Very Good
Posted on Apr 24, 2025
Very good, very clean, good service
Breakfast is also OK
I was surprised that there is a meeting room, meals are included, I had a meeting with the client directly, and the food is good, suitable for Chinese people
Original TextTranslated by Google
Response from Property: Dear Our Value GuestWe are very grateful for your comments regarding your stay at ibis Styles Makassar Sam Ratulangi.We hope that your next stay will be more satisfying than the previous stay. Best regards, Management.
Guest User
Superior Room With Double Bed
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Dec 26, 2024
Staff and employees are very friendly... Clean rooms..the pool is also nice...
💜
Response from Property: Dear Value Guest
We greatly appreciate your comments regarding your stay at ibis Styles Makassar Sam Ratulangi. We hope your next visit will be more satisfying than the previous one.
Sincerely,
Management
ilhammuh
Superior Twin Room Non smoking
Stayed in Mar 2023
Business traveler
16 review
10/10
Outstanding
Posted on Apr 30, 2023
Very satisfactory
Original TextTranslated by Google
Response from Property: Dear Ilham Muh
We are very grateful for your comments regarding your stay at ibis Styles Makassar Sam Ratulangi. We hope your next visit will be more satisfying than the previous one.
Best regards,
Management
Defan Fauzi Akbar
Superior Double Room Non smoking
Stayed in Sep 2023
Booked for others
19 review
10/10
Outstanding
Posted on Nov 12, 2023
Complete facilities, good service, guaranteed cleanliness
Original TextTranslated by Google
Response from Property: Dear Defan Fauzi Akbar
We are very grateful for your comments regarding your stay at ibis Styles Makassar Sam Ratulangi. We hope your next visit will be more satisfying than the previous one.
Sincerely,
Management
Rukmana Hardyanti
Superior Double Room Non smoking
Stayed in May 2022
Business traveler
482 review
8.0/10
Very Good
Posted on Aug 23, 2022
clean room, city center, okay service, breakfast is lacking but
Original TextTranslated by Google
Response from Property: Dear Rukmana HardayantiKami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis Styles Makassar Sam Ratulangi. Kami berharap kunjungan Anda berikutnya akan lebih memuaskan dari kunjungan sebelumnya.Hormat kami,Management
Anonymous User
Superior Room With 2 Single Beds
Stayed in Jun 2025
Family
8 review
9.0/10
Great
Posted on Jul 3, 2025
Pertamakali menginap di hotel ini. Kemana2 dekat untuk daerah pantai. Ke mall Ratu Indah bisa berjalan kami sambil menikmati perjalanan. Banyak market di sekitarnya: tradisional maupun modern. Tersedia banyak transport online. Makanan berat ada beberapa pilihan: nasi putih, nasi goreng, bubur ayam
Ada kue2 dan roti serta buah. Ada minuman: kopi, teh, air putih, infused water, sirup jeruk
Translate
Response from Property: Dear Our Value Guest Kami sangat berterima kasih atas komentar Anda mengenai kebersihan kamar, makanan yang enak dan lokasi yang strategis selama berkunjung di ibis Styles Makassar Sam Ratulangi. Kami berharap kunjungan Anda berikutnya akan lebih memuaskan dari kunjungan sebelumnya. Hormat kami, Management
Mosesisse
Stayed in Dec 2024
Solo traveler
10/10
Outstanding
Posted on Jan 10, 2025
This hotel is pretty good at ITS class, the room, amenities, facilities,food are all great, their services are very suportive, one thing they should provide is refrigerator in the room, love all about it. Nice hotel really enjoy to stay here , maybe next time i Will invite my colleagues here...
Response from Property: We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asraruddin Room Division Manager
Wanderer40935012492
Stayed in Jan 2025
Business traveler
10/10
Outstanding
Posted on Feb 17, 2025
It was all wanderful stay, amazing stuff, very friendly , good location, very tasty breakfast, and many different option of meals , clean hotel. I just loved everything, cozy room and charming atmosphere, been there for 2 night, definitely Will be back here ..
Response from Property: We very much appreciate your comments regarding your stay at the ibis Styles Makassar Sam Ratulangi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asraruddin Room Division Manager
Guest User
Stayed in Jun 2024
Business traveler
10/10
Outstanding
Posted on Jul 22, 2024
The staff was very attentive, no doubt for sure. Special shout to Edi front office , just passing by and he will served you with pure heart and big smile. Can’t wait to come back for sure. The breakfast was very good, the taste is awesome. The room is super clean , and the location is in the heart of the town, easy access to every where.
Guest User
Stayed in Feb 2023
Other
10/10
Outstanding
Posted on Mar 15, 2023
Great hospitality, very friendly staffs, Ms. Dya in the reception was always very helpful. Pretty decent breakfast buffet. Overall a good place for business stays and also for leisure. Great location, close to the beach as well. Thank you.
Response from Property: Dear Mr. Shyam Kishore, Thank you very much for your feedback. I also already shared to all my team for your feedback. Thank again for your review and see you with next visit. Best Regards; Management
Guest User
Stayed in Jan 2023
Business traveler
10/10
Outstanding
Posted on Feb 27, 2023
Thank you for the best service to us in every we made a reservation in here. Always happy with the compliment which give to us like a upgrade room, welcome cake, welcome fruit, snack in the room, until late check out up to 4pm. Especially thank you to Pak Wahidin as General Manager, Mas Edi/Mbak Dya/Mbak Ika as FO team, who always prepare well during my staycation with my wife. We will always back and choose this hotel for another staycation, business trip, and lunch/dinner maybe. Ibis Styles Makassar already same with my second home. I will always back in here again and again. The warm welcome, fast respon and hospitality always make me comfort and i will recommend to my friends to stay in here. Because very closed with my office. Hahaaa. See you very soon, Ibis Styles Makassar Sam Ratulangi! ❤️❤️❤️
Response from Property: Dear Mr. Aswad Darmansyah, Thank you very much for your feedback. I also already shared to all my team . Thank again for your review and see you with next visit. Best Regards; Management
Guest User
Stayed in Dec 2022
Family
4.0/10
Posted on Jan 31, 2023
my experience during the stay was quite bad because there was no soap in the bathroom, towels were not suitable for use, the shower button was broken, the blanket was stained It's a shame that an ibis class hotel has a room like this I was very disappointed with my first experience staying at this hotel 👎
Response from Property: Dear Papa Z, Thank you very much for your feedback. I also already shared to all my team and we will fix for what still minor. Thank again for your review and see you with next visit. Best Regards; Wahidin General Manager