Kyriad Haka Makassar

Good service

Staff: Very welcoming, polite, and accommodating. Room 5012: Comfortable bed, stunning balcony view, great air-conditioning, smooth WiFi connection. Amenities: There's a meeting room and restaurant just beside the reception counter. Good • Approximately 12mins walking distance to Losari Beach. • Nearby convenient store, Indomaret and Alfamart. • Nearby cafe, Republik Kopi. • Nearby places to eat, Mas Daeng, Sate Gaga, RM Bahari. Bad • The balcony door wasn't locked and unable to lock. • Toilet water at times very little pressure. • The room has a door that links to another room(501). • Toiletries not provided. I don't know how this hotel got a good rating, but something unexpected happened during my stay. It was on a Saturday late night, a group of teenagers were having party in their room(501), they were drinking and smoking in the room, making so much noise and playing loud music, the worst part was they knocked on my room door 2-3 times when I was sleeping. They were not only making noise in their room but also in the corridor, they were screaming and shouting. Probably, the counter/security personnel needs to do a patrol after 12 midnight on each floor, especially on a Saturday night, to ensure minimal noise pollution.