Magnuson Grand Hotel and Conference Center Tyler

Disappointing to say the least. I should have paid more attention to the negative reviews rather than the positive ones. My room was 108 on 6-4-25. The curtain rod was broken. I had to rig it to get it to close. The smell of mold permeated the room. It appeared they had just cleaned the room. Wrong. Everything was sweating. The floor had water on it. The vanity had water on it. The bed was damp. The towels and wash cloths were damp. Turns out it was humidity. After running the AC for hours it began to dry out. Anytime the AC cycled out, the moisture returned. The flooring was bucked up. It was nasty and sticky. I was hesitant to touch anything in the room. There was what appeared to be dried blood on the floor beside the bed. The hair dryer wouldn't work. There was mold on the bathroom ceiling. Water wouldn't drain out of the sink. The commode didn't flush properly. Breakfast? Joke. Internet says breakfast starts at 6:30. It doesn't. At 7:00 it was dark as a dungeon in the dining room. There were some apples, a few fruit loops, no milk. There was a Waffle maker. One pot of coffee. Not even a dry pastry. I will never patronize Magnuson Grand Hotel again. I don't understand why they have "Grand" in the description because this place is anything other than grand. I do not recommend this motel. Please don't let the positive reviews influence your decision about this place

Pool was closed Breakfast was terrible

We had to use the same towels and washcloths for 6 days because there was no housekeeping for our entire stay, despite the fact that I requested new towels from the office 3 times. The room smelled like smoke even though it was a non-smoking room. We had to take our own trash out (per the office). We were told that Housekeeping wasn't scheduled until Sunday even though we were scheduled to check out on Saturday after a 6-night stay at the hotel. I had to go down to the office to request new soaps and shampoos each day. The free breakfast consisted of coffee, bread, cereal, fruit and waffles. There were no other options available such as muffins, bagels or danishes. The staff that we did see were friendly. It appeared that many of the people who were staying at the hotel lived there (i.e., homeless placements).