The Crew Hotel Kualanamu International Airport
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1 night
1 room, 2 adults, 0 children
All properties in Tumpatan Nibung
The Crew Hotel Kualanamu International Airport
HRXJ+452, Jl. Bandara Kuala Namu, Tumpatan Nibung, Kec. Batang Kuis, 20552 Tumpatan Nibung, Deli Serdang Regency, North Sumatra, Indonesia
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Last booked 16 hrs ago
Amenities
Massage room
Public parkingFree
Airport pick-upFree
24-hour front desk
Restaurant
Airport drop-offFree
Conference room
Wi-Fi in public areasFree
All amenities
Property Description
With a stay at The Crew Hotel Kualanamu International Airport in Medan, you'll be 11.8 mi (19 km) from Grand City Hall and 11.9 mi (19.1 km) from Maimun Palace. This spa hotel is 11.9 mi (19.1 km) from Great Mosque of Medan and 12.1 mi (19.4 km) from Tjong A Fie's Mansion.
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8.2/10
Very clean and friendly place. Staffs are very helpful Highly recommended .
All 61 reviews
Surroundings
Airport: Kualanamu International Airport
(8.4 km)
Train: Kualanamu
(8.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Business Class King Room
1 King bed
May not have a window
Non-smoking
Refrigerator
TV
Desk
Coffee maker/teapot
Check Availability
1
Business Class King Room
1 King bed
Has window
Air conditioning
Refrigerator
TV
Private toilet
Check Availability
1
Business Class Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Private toilet
Check Availability
7
Economy Class
1 King bed
Non-smoking
Air conditioning
Refrigerator
TV
Private toilet
Check Availability
3
Business Class Twin Room
2 Single bed
Has window
Smoking Permitted
Refrigerator
TV
Desk
Coffee maker/teapot
Check Availability
4
Economy Class Twin Room
2 Single bed
May not have a window
Non-smoking
TV
Check Availability
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Guest Reviews
8.2/10
Very Good
61 reviews
Verified Reviews- Cleanliness7.4
- Amenities8.2
- Location9.1
- Service8.2
Average for similar properties in Tumpatan Nibung
AI Summary
Convenient location near restaurants and airport, with complimentary shuttle service. Spacious rooms featuring comfortable large beds for excellent room comfort.
Elmut
September 25, 2025
This hotel is very close to Kualanamu Airport, about 20 minutes by car.
The Wi-Fi service is fast, and the password even made me smile.
The reception staff were friendly and efficient, but when I asked for help with the luggage trolley, the communication with the staff on the ground was a bit slow to respond to the pager.
In the end, we only waited a few minutes, not hours, so it wasn’t a big problem.
The room was comfortable, just right for a transit stay while waiting for the next flight.
KEVIN PATRICK GERMAIN
June 10, 2025
ANNONCE MENSONGÈRE , FUYEZ !!!!
1 - Le wifi ne capte pas dans les chambres, le personnel vous conseille de vous déplacer dans l’hôtel pour avoir le wifi.
2 - les chambres ne ressemble pas à celle sur la photo, faites attention !
3 - les frigos ne fonctionne dans quasiment aucune chambres ! ( frigo sans prise électrique)
4 - le matériel n’est pas entretenu, la climatisation fait un bruit insupportable, et nous avons entendu des gros bourdonnement électrique toutes la nuit !
5 - nous avons beaucoup d’excréments de rats sur notre fenêtre
6 - pour rentre à l’hôtel ou repartir, vous devez payer 5000 de parking même si le taxi viens juste vous chercher c’est inacceptable !
Hôtel à fuir clairement , nous avons sollicité le personnel pour changer de chambre, ils nous ont fait attendre 4h, pour nous mettre dans une autre chambres avec les mêmes problèmes !
Guest User
August 6, 2025
Very clean and friendly place. Staffs are very helpful Highly recommended .
Arthur
September 13, 2025
Good
1. Location is quite good , very near to airport.
2. Staff is very good, ready to help and service.
3. Room quite clean
Bad
1. The smoking smells is very terrible in the hallways, room also got some smells. But the staff is very good to help spray fragrant.
2. Bed is very old, it sounds when slightly turn over on the bed
3. The water dispenser in bathroom is quite broken, no hot water, only slighlty warm water ..
4. The breakfast provided ....
Suggestion: Try to book Business class instead of Economic class which is quite terrible. There's no room to upgrade, it's full.
Guest User
August 14, 2025
Conveniently located near the airport and offers good value for money. While the place was clean, the overall cleanliness could use some improvement, and the exhaust fan wasn't functioning.
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Edgelose
July 15, 2025
Quite close from the airport. Not fussy, everything is quite straightforward. The provided breakfast is not bad. Worth it for the price.
Siti Nor Amirah
June 4, 2025
The hotel is nea tor the airport (15min) and they provide free shuttle service. Bed is comfortable, but the cleanliness needs to be improved. Overall, it is okay to stay for a night before an early morning flight. Breakfast provided is good. Indomaret and cafes nearby.
Ahmad Azrai bin Abdul Rahim
June 2, 2025
I stayed at The Crew Hotel near Kualanamu International Airport for a short getaway, not just for transit. The hotel exceeded my expectations for a stay near the airport. The room was clean, comfortable, and quiet—perfect for rest. The staff were friendly and helpful throughout my stay. I also appreciated the facilities like the on-site restaurant and the convenience store nearby. Although it's close to the airport, it’s also a great base for exploring the surrounding area. Highly recommended for anyone looking for a peaceful and affordable stay.
Services & Amenities
Most popular business facilities
Massage room
Public parking
Free
Airport pick-up
Free
24-hour front desk
Restaurant
Airport drop-off
Free
Conference room
Wi-Fi in public areas
Free
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not possible
Public parking
Free
Transportation
Airport pick-up
Free
Airport drop-off
Free
Business services
Conference room
Front desk services
24-hour front desk
Express check-in and check-out
Concierge service
Languages spoken
Indonesian
Food & drink
Room service
Public areas
No smoking in public areas
Elevator
Health & wellness
Massage room
Cleaning services
Clothes dryer
Dry cleaning
Laundry service (on-site)
Ironing service
Safety & security
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Managed by a private host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Property Description
- Opened: 1990
- Number of Rooms: 146
Phone:+62-82365211199
With a stay at The Crew Hotel Kualanamu International Airport in Medan, you'll be 11.8 mi (19 km) from Grand City Hall and 11.9 mi (19.1 km) from Maimun Palace. This spa hotel is 11.9 mi (19.1 km) from Great Mosque of Medan and 12.1 mi (19.4 km) from Tjong A Fie's Mansion.
Take time to pamper yourself with a visit to the full-service spa.
Satisfy your appetite for lunch or dinner at Cockpit, a restaurant which specializes in Indonesian cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 152 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa.
Satisfy your appetite for lunch or dinner at Cockpit, a restaurant which specializes in Indonesian cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 152 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Frequently Asked Questions
What’s the cancellation policy at The Crew Hotel Kualanamu International Airport?
The cancellation policy at The Crew Hotel Kualanamu International Airport depends on your room type and booking terms.What’s the cancellation policy at The Crew Hotel Kualanamu International Airport?
What are the check-in and check-out times at The Crew Hotel Kualanamu International Airport?
Check-in at The Crew Hotel Kualanamu International Airport starts from 14:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at The Crew Hotel Kualanamu International Airport?
Is breakfast available at The Crew Hotel Kualanamu International Airport?
No, The Crew Hotel Kualanamu International Airport doesn't provide breakfast. Is breakfast available at The Crew Hotel Kualanamu International Airport?
Are pets allowed at The Crew Hotel Kualanamu International Airport?
No, pets are not allowed at The Crew Hotel Kualanamu International Airport.Are pets allowed at The Crew Hotel Kualanamu International Airport?
How do I get to The Crew Hotel Kualanamu International Airport from the nearest airport?
The nearest airport is Kualanamu International Airport, located about about 12 mins from hotel by car (8.4 km) away.How do I get to The Crew Hotel Kualanamu International Airport from the nearest airport?
Does The Crew Hotel Kualanamu International Airport offer airport transfer services?
Yes, The Crew Hotel Kualanamu International Airport offers airport transfer services. Contact the hotel in advance to confirm availability and fees.Does The Crew Hotel Kualanamu International Airport offer airport transfer services?
About This Property
| Nearest Airport | Medan Kuala Namu Airport |
|---|---|
| Distance to Airport | 8.43KM |
| Nearest Train Station | Kualanamu |
| Distance to Train Station | 8.35KM |
| Average Price From | THB676 |
| Hotel Star Rating | 3 |