Alaya Tulum
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Tulum
Alaya Tulum
Carr. Tulum-Boca Paila Km. 8.3, Tulum Beach, Zona Costera, Tulum, Quintana Roo, 77760, Mexico
Show on map
We Price Match
Highlights
Excellent service
Sparkling clean
Free parking
Pets welcome
Ideal locationShow more
Amenities
Private beach area
Diving
Snorkeling
Massage room
Gym
Private parkingFree
Bar
Restaurant
All amenities
Property Description
Located in Tulum (Zona Hotelera), Alaya Tulum is steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve. This beach hotel is 6.8 mi (11 km) from Tulum Mayan Ruins and 4.5 mi (7.3 km) from Playa Paraiso.
Show more
9.0/10
Cleanliness9.0
Amenities9.0
Location9.0
Service9.0
All 101 reviews
Surroundings
Airport: Tulum International Airport
(47.2 km)
Landmarks: Lula Wellness Tulum
(140m)
Landmarks: Casa Violeta
(210m)
Landmarks: Aluxiik Arts Gallery
(220m)
Landmarks: H Moonlight Tulum
(230m)
Landmarks: UMi Beach Club
(310m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Deluxe Suite, Balcony, Partial Ocean View
Bedroom 1:2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Electric fan
Check Availability
7
Room, 2 Double Beds, Partial Ocean View
Bedroom 1:2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Check Availability
8
Ocean View Suite With Balcony
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Electric fan
Check Availability
11
Panoramic Villa, 2 Bedrooms, Ocean View
Bedroom 1:1 Queen bed ● Bedroom 2:1 King bed and 1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Check Availability
8
Suite, 1 King Bed, Beach View, Oceanfront
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Electric fan
Check Availability
8
Apartment With Kitchen
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Check Availability
7
Family Villa, Balcony
Bedroom 1:1 Queen bed and 1 Bunk bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Check Availability
8
Villa With Garden View
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Check Availability
Hide Room Types
Guest Reviews
9.0/10
Great
101 reviews
- Cleanliness9.0
- Amenities9.0
- Location9.0
- Service9.0
Average for similar properties in Tulum
Review summary
Powered by AI
Cleanliness: Most guests report clean accommodations and public areas, with staff maintaining high standards. Some note the absence of hairdryers as a minor inconvenience, but overall hygiene is generally satisfactory.
jesuisff
December 13, 2024
房間挺大的 性價比很高 服務非常好
Translate
Debbie M
October 3, 2025
Alaya is perfect. When we get to Tulum we go right to Alaya and never leave. The staff and chefs are amazing. We go to the beach for sunrise and friendship then we linger over breakfast, grab a book and go down to the beach. Someone inevitably does the "I'm thirsty" stare and we have drinks and snacks and sometimes a full lunch on the beach. After the lunch siesta we visit with each other and then depending on what happened at lunch we have dinner and retire early. All of this made possible by a caring and amazing staff
Relax68443318608
October 12, 2025
Alaya was a paradise for my wife and my friends and I. The staff was absolutely amazing. They made sure our stay was not only comfortable, but absolutely amazing. Imagine waking up in a jungle paradise to walk out only a few feet to white sand beaches in beautiful Tulum. You cannot go wrong with staying at Alaya. It is very close to local shops and restaurants as well as a few nice drinking establishments! The rooms were incredible! Each with their own AC, balcony or porch, indoor and outdoor seating as well as an esthetic thst just takes your breath away. The staff came and found us to show us the hatching sea turtles and let us help gather them from their nests to be released in the safety of the night. They were attentive, remembered our names and faces, and handled any need we had. Alaya is a Bohemian escape from real life and everyone should experience it at least once! We will be coming back to experience it again in the future. And the price tag was not even that expensive! Great value!
Scott P
October 1, 2025
We had an Awesome stay at the Alaya. The staff were friendly and very helpful. The room was clean, had a great view. The food was very good. This was a very small and comfortable resort, our stay was very enjoyable. The time of year that we stayed was apparently seaweed season, so the beaches were full of seaweed and you could not get into the water. But with that, we had smaller crowds so the local places to eat and drink weren’t crowded. Thank you Sofia and all the staff for making our stay an enjoyable one!
Trail03863469405
August 20, 2025
Beautiful place and hotel room. Best location and the receptionist Sofia was very helpfull. The hotel is walking distance at many places
netta m
July 24, 2025
We had an amazing time the rooms were big and comfortable for a family, the stuff were amazing and helped us with everything we needed! It’s central so there is outside walking distance or bike lots of restaurants coffee shops bars and shops. There is no pool which we didn’t notice when we booked but they let us use the one in the hotel next door which was fantastic. The food in the hotel restaurant was very good too! Loved every second the perfect vacation!
Cecilia D
June 17, 2025
I had an amazing experience at the Alaya Hotel! The ambiance, food, and staff was exceptional! Esteban and Daniel took great care of us throughout our trip. There are several restaurants at walking distance and they can give great recommendations! Mario and Henry were also very attentive and amicable. Definitely coming back to Alaya Hotel in November when the sargassum is gone. P.S. The food was DELICIOUS and our room was BEAUTIFUL
Guest User
November 23, 2025
Great staff, excellent hotel, amazing service,excellent location , big rooms, wonderful beach very clean one word- great
Services & Amenities
Most popular amenities
Private beach area
Diving
Snorkeling
Off-site
Massage room
Gym
Private parking
Free
Bar
Restaurant
Car rentals
Currency exchange
Wi-Fi in public areas
Free
Private beach area
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Front desk services
Front desk (limited hours)
Concierge service
Safe at front desk
Currency exchange
Tour and ticket booking service
VIP check-in service
Languages spoken
English
Spanish
Food & drink
Bar
Room service
Health & wellness
Massage room
Windsurfing
Off-site
Diving
Snorkeling
Off-site
Yoga session
Beauty and makeup
Gym
Activities
Private beach area
Public beach
Fishing
Eco tours
Off-site
Public areas
Garden
Water purifier
Cleaning services
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Clothes steamer
Business services
Wedding service
Safety & security
First aid kit
Smoke detector
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: [Mon-Sun]07:00–22:00
To check-in, contact the property in advance.At the same time, please provide your check-in time
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineAmerican
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Number of Rooms: 8
Phone:+52-9841591696
Located in Tulum (Zona Hotelera), Alaya Tulum is steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve. This beach hotel is 6.8 mi (11 km) from Tulum Mayan Ruins and 4.5 mi (7.3 km) from Playa Paraiso.
Treat yourself with massages and facials. You can take advantage of recreational amenities such as a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the beach bar.
Featured amenities include dry cleaning/laundry services, a safe deposit box at the front desk, and a water dispenser. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
Make yourself at home in one of the 20 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and ceiling fans, and housekeeping is provided daily.
Treat yourself with massages and facials. You can take advantage of recreational amenities such as a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the beach bar.
Featured amenities include dry cleaning/laundry services, a safe deposit box at the front desk, and a water dispenser. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
Make yourself at home in one of the 20 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and ceiling fans, and housekeeping is provided daily.
Frequently Asked Questions
What’s the cancellation policy at Alaya Tulum?
The cancellation policy at Alaya Tulum depends on your room type and booking terms.What’s the cancellation policy at Alaya Tulum?
What are the check-in and check-out times at Alaya Tulum?
Check-in at Alaya Tulum starts from 15:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Alaya Tulum?
What amenities, facilities, and services are offered at Alaya Tulum?
Popular amenities and services at Alaya Tulum include Shuttle service.What amenities, facilities, and services are offered at Alaya Tulum?
Is breakfast available at Alaya Tulum?
Yes, Alaya Tulum provides breakfast. Options include American. Is breakfast available at Alaya Tulum?
Are pets allowed at Alaya Tulum?
Yes, pets are allowed at Alaya Tulum, but it’s recommended to contact the property directly to confirm.Are pets allowed at Alaya Tulum?
How do I get to Alaya Tulum from the nearest airport?
The nearest airport is Tulum International Airport, located about about 53 mins from hotel by car (47.2 km) away.How do I get to Alaya Tulum from the nearest airport?
About This Property
| Nearest Airport | Tulum International Airport |
|---|---|
| Distance to Airport | 47.23KM |
| Average Price From | PHP33353 |
| Hotel Star Rating | 3 |