Alaya Tulum
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1 night
1 room, 2 adults, 0 children
All properties in Tulum

Alaya Tulum

Carr. Tulum-Boca Paila Km. 8.3, Tulum Beach, Zona Costera, Tulum, Quintana Roo, 77760, Mexico
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Highlights
Excellent service
Sparkling clean
Free parking
Pets welcome
Ideal location
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Amenities
Private beach area
Diving
Snorkeling
Massage room
Gym
Private parkingFree
Bar
Restaurant
All amenities
Property Description
Located in Tulum (Zona Hotelera), Alaya Tulum is steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve. This beach hotel is 6.8 mi (11 km) from Tulum Mayan Ruins and 4.5 mi (7.3 km) from Playa Paraiso.
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9.0/10
Great
Cleanliness9.0
Amenities9.0
Location9.0
Service9.0
All 101 reviews
Surroundings
Airport: Tulum International Airport
(47.2 km)
Landmarks: Lula Wellness Tulum
(140m)
Landmarks: Casa Violeta
(210m)
Landmarks: Aluxiik Arts Gallery
(220m)
Landmarks: H Moonlight Tulum
(230m)
Landmarks: UMi Beach Club
(310m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Suite, Balcony, Partial Ocean View
8

Deluxe Suite, Balcony, Partial Ocean View

Bedroom 1:2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Electric fan
Room Details
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Room, 2 Double Beds, Partial Ocean View
7

Room, 2 Double Beds, Partial Ocean View

Bedroom 1:2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Room Details
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Ocean View Suite With Balcony
6

Ocean View Suite With Balcony

Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Electric fan
Room Details
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Panoramic Villa, 2 Bedrooms, Ocean View
7

Panoramic Villa, 2 Bedrooms, Ocean View

Bedroom 1:1 Queen bed ● Bedroom 2:1 Double bed and 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Room Details
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Suite, 1 King Bed, Beach View, Oceanfront
7

Suite, 1 King Bed, Beach View, Oceanfront

Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Electric fan
Room Details
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Apartment With Kitchen
8

Apartment With Kitchen

Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Room Details
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Family Villa, Balcony
6

Family Villa, Balcony

Bedroom 1:1 Queen bed and 1 Bunk bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Room Details
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Villa With Garden View
6

Villa With Garden View

Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Room Details
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Guest Reviews

9.0/10
Great
101 reviews
Verified Reviews
  • Cleanliness9.0
  • Amenities9.0
  • Location9.0
  • Service9.0
Average for similar properties in Tulum
Most Mentioned
AI Summary
Located in a serene beachfront setting, the property provides easy access to amenities with a serene atmosphere. Guests praise the exceptional and friendly service, with staff going above and beyond for guest comfort.
j‍e‍s‍u‍i‍s‍f‍f
December 13, 2024
The room is quite big, the price is very high, the service is very good
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 7, 2025
Hotel que me surpreendeu positivamente. Mais aconchegante e confortável do que eu esperava. Cuidam de detalhes, um charme. Pessoal simpático e prestativo, literalmente pé na areia, dá para caminhar a excelentes beach clubs e restaurantes. Única parte ruim é que as janelas nao vedam a luz e acaba ficando desconfortável para dormir com iluminação (para quem tem problema com isso, como eu). Num geral, amei e recomendo!
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C‍a‍r‍l‍o‍V‍7‍9‍7
August 30, 2025
... servizio adeguato. Ottime stanze e buona anche la proposta per la colazione inclusa. Personale molto disponibile, peccato per la presenza dei sargassi che impedito l'utilizzo pieno della spiaggi ma non è certo colpa dell'hotel!
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C‍o‍n‍n‍e‍c‍t‍o‍r‍2‍8‍5‍9‍3‍0‍2‍4‍0‍6‍9
August 12, 2025
Todo increíble! Gracias a los concierges Dani y Sofia por las increíbles recomendaciones y excelente servicio y à Mario y Henry, los meseros que nos trataron muy bien! Gracias
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r‍a‍f‍f‍a‍l‍a‍n‍c‍e
August 12, 2025
Posto stupendo, il team è incredibilmente accogliente e disponibile, grazie a tutti! Purtroppo la marea marrone del sargassum colpisce queste coste in questo periodo, ma il posto compensa il disagio.. cucina ottima, alloggi affascinanti, le tartarughe che nidificano sulla spiaggia (io ne ho visto una enorme!) durante la luna piena… l’attenzione dei locali è altissima, impossibile non notare le protezioni intorno alle uova al mattino dopo, che siano tra i lettini in spiaggia o nel campetto da beach volley.. intorno si possono fare molte escursioni, la sera si esce a piedi ed è pieno di locali super di ogni gusto e genere, e di negozietti aperti fino alle 22.. l’ideale è sicuramente venire a Tulum o a Playa del Carmen nei mesi invernali per evitare il sargassum, ma se venite prenotate questo resort super intimo, affascinante, vi sentirete come a casa e super coccolati. Grazie!
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A‍k‍s‍h‍a‍y‍a‍ ‍K
August 26, 2025
Lovely place!!! The rooms were incredibly beautiful!! Right by the beach, even the garden view room was extremely good, with just a min walk to the beach. Their hospitality was great and we will definitely visit again and recommend to all our friends
T‍r‍a‍i‍l‍0‍3‍8‍6‍3‍4‍6‍9‍4‍0‍5
August 20, 2025
Beautiful place and hotel room. Best location and the receptionist Sofia was very helpfull. The hotel is walking distance at many places
m‍a‍g‍u‍i‍r‍e‍m‍c
August 13, 2025
I cannot thank enough all the staff for their warmth and commitment to make our stay perfect. The room was always spotlessly clean and comfortable. The amenities at the sister hotels (to which we had access) were great. I wanted a quiet spot away from the party buzz but in walking distance to restaurants and other activities, and this is it! I am already planning another visit!

Services & Amenities

Private beach area
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Business services
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: [Mon-Sun]07:00–22:00

To check-in, contact the property in advance.At the same time, please provide your check-in time

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowedAdditional charge
Fee: Contact the property for details

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Number of Rooms: 8
Phone:+52-9841591696
Located in Tulum (Zona Hotelera), Alaya Tulum is steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve. This beach hotel is 6.8 mi (11 km) from Tulum Mayan Ruins and 4.5 mi (7.3 km) from Playa Paraiso.

Treat yourself with massages and facials. You can take advantage of recreational amenities such as a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Satisfy your appetite for lunch at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the beach bar. A complimentary local cuisine breakfast is served daily from 7:30 AM to 11:00 AM.

Featured amenities include dry cleaning/laundry services, a safe deposit box at the front desk, and a water dispenser. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.

Make yourself at home in one of the 20 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and ceiling fans, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for Alaya Tulum?

The cancellation policy for Alaya Tulum varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Alaya Tulum?

Standard check-in time at Alaya Tulum is 15:00 and check-out time is 12:00.

What amenities and services are available at Alaya Tulum ?

Alaya Tulum offer top amenities and services include Shuttle service.

Can I bring my pet inside the Alaya Tulum?

Pets are allowed on request at Alaya Tulum. Charges may be applicable.

How far is the Alaya Tulum from the closest airport?

The closest airport is Tulum International Airport, and it is about 53 mins from hotel by car (47.2 km).

About This Property

Nearest AirportTulum International Airport
Distance to Airport47.23KM
Average Price FromAED1708
Hotel Star Rating3