Conrad Tulum Riviera Maya
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1 night
1 room, 2 adults, 0 children
All properties in Tulum
Conrad Tulum Riviera Maya
No.1 of Scenic Hotels in Tulum
Carretera Cancun Tulum 307, Tulum, Quintana Roo, 77774, Mexico
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We Price Match
Highlights
Delicious breakfast
Free parking
Pets welcome
Lots to doAmenities
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Sauna
Spa
Massage room
Gym
All amenities
Property Description
Experience the magic of Tulum with views of the ocean from every room and suite, approximately an hour drive from Tulum International Airport, and a two hour from Cancun International Airport. Uncover your sense of wonder in our resort with five pools, 11 restaurants, and magnificent views. Our personalized concierge can help you unwind or fill your day with beach activities, spa treatments, and excursions to nearby attractions.
Tulum is a Magical Town with an eco-chic atmosphere that provides a spiritual and relaxing sensation. Tulum city center, underwater caves, amusement parks, and more are all within 30 minutes. The ultimate place for an unplugged beach vacation, explore historic ruins and the Sian Kaan Biosphere Reserve, as well as shops and restaurants. Enjoy beautiful white-sand beaches, lagoons, cenotes, and caverns that show the beauty of nature in all its splendor.
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8.7/10
A new hotel has opened, with hardware and software of seven-star standards!
All 105 reviews
Surroundings
Airport: Tulum International Airport
(65.3 km)
Landmarks: Aktun Chen
(450m)
Landmarks: Playa Coba
(590m)
Landmarks: Playa Chemuyil
(720m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
11
Ceiba Ocean View Suite King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Phone amplifier
Check Availability
11
Ceiba Partial Ocean View Guestroom King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Ceiba Family Suite-2 Bedrooms-1Kg Bd-2Dbls
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Phone amplifier
Check Availability
10
Ceiba Room With Partial Ocean View And 2 Queen Beds
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
9
Ceiba Ocean View with King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Mobility Accessible King Room with Roll in Shower
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Doorbell and phone alerts
Check Availability
9
Ceiba Ocean View Guestroom with 2 Queen Beds
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
14
1 Bedroom Presidential Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
11
Ceiba Tropical View Suite with King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Phone amplifier
Check Availability
12
1 Bedroom Governors Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Partial Ocean View Guestroom with King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
8
Partial Ocean View Guestroom with 2 Queen Beds
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
8
Ocean View Guestroom with King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
Ocean View Guestroom with 2 Queen Beds
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
11
Tropical View Guestroom with King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
13
Tropical View Guestroom with 2 Queen Beds
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
Hide Room Types
Guest Reviews
8.7/10
Very Good
105 reviews
- Cleanliness8.7
- Amenities8.7
- Location8.7
- Service8.7
Average for similar properties in Tulum
Review summary
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Exceptional Service and Property: The hotel is frequently praised for its exceptional service and beautiful, well-maintained property.(based on 1 review)
Lucy
January 4, 2024
Bad experience, all they do is rip you off charging double for everything and constantly asking for tips. Yuck! No wonder people call them dirty Mexicans! Order cans for us and they charge us double then when I ask for help they don’t help and say that’s what he is charging when I was given a price at check out! Don’t stay here it’s not worth the money you can’t get anywhere so to eat you have to spend $100 us to get anywhere for food but then if you want to eat in the hotel it’s like your paying $1000 for a decent dinner I can not justify! What a bad hotel experience
T_D
December 10, 2023
Incredible place, sophisticated architecture and exceptional service! We went with God's children and had a very pleasant time, they loved it! The only downside is the extra costs for food and drinks, which are quite high!
Original TextTranslation provided by Google
HuJianhujian
September 24, 2023
A new hotel has opened, with hardware and software of seven-star standards!
Original TextTranslation provided by Google
Isabelle
May 9, 2023
Loved the Jewel of Cancun!!!
Guest User
July 29, 2025
Wonderful experience! Staff very friendly and helpful. Enjoyed the hotel amenities including the morning yoga and mediation classes.
Guest User
July 27, 2025
OMG the beach at this resort is mesmerizing! Such a peaceful place! Highly recommended! Not to be missed! The gym was ok. The food was delicious. The rooms were so pretty. Las but not least the service was outstanding!
Guest User
July 25, 2025
Acudí a la clase de pilates en la plata, muy linda experiencia x estar en contacto con la naturaleza. El instructor, Carlos, muy claro en cómo guía al grupo en los ejercicios y asistiendo a quien lo requerua
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Guest User
July 16, 2025
Carlos at the gym was wonderful with his classes Did Pilates yoga and other classes they had during the day very nice experience good for your body and mind I hope to be back and enjoy more classes. The only negative thing is the amount of seaweed that is located on the beach. It is excessive.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Private parking
Free
Car rentals
Bar
Billiards room
Restaurant
Cafe
Conference room
Additional charge
Multi-function room
Business center
Children's pool
Playground
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Conference room
Playground
Kids' club
Restaurant
Maratea
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Free
Transportation
Car rentals
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages Spoken
Spanish
Food & Drink
Cafe
Bar
Room service
Health & Wellness
Spa
Additional charge
Billiards room
Diving
Beauty and makeup
Gym
Massage room
Sauna
Additional charge
Kayaking
Off-site
Body care
Snorkeling
Yoga session
Activities
Eco tours
Off-site
Beach umbrellas
Private beach area
Gaming area
Public Areas
No smoking in public areas
ATM
Elevator
Cleaning Services
Dry cleaning
Ironing service
Additional charge
Laundry service (on-site)
Clothes steamer
Facilities for Children
Playground
Childcare service
Additional charge
Children's meals available
Kids' club
Children's pool
Business Services
Multi-function room
Wedding service
Conference room
Additional charge
Business center
Accessibility
Braille signs
Handrails on stairs
Wheelchairs available
Accessible rooms available
Safety & Security
Smoke detector
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeAmerican, Continental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:MXN$840 (approx. PHP 2,586.92) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2021
- Number of Rooms: 349
Experience the magic of Tulum with views of the ocean from every room and suite, approximately an hour drive from Tulum International Airport, and a two hour from Cancun International Airport. Uncover your sense of wonder in our resort with five pools, 11 restaurants, and magnificent views. Our personalized concierge can help you unwind or fill your day with beach activities, spa treatments, and excursions to nearby attractions.
Tulum is a Magical Town with an eco-chic atmosphere that provides a spiritual and relaxing sensation. Tulum city center, underwater caves, amusement parks, and more are all within 30 minutes. The ultimate place for an unplugged beach vacation, explore historic ruins and the Sian Kaan Biosphere Reserve, as well as shops and restaurants. Enjoy beautiful white-sand beaches, lagoons, cenotes, and caverns that show the beauty of nature in all its splendor.
Frequently Asked Questions
What is the cancellation policy for Conrad Tulum Riviera Maya?
The cancellation policy for Conrad Tulum Riviera Maya varies depending on the type of room and booking conditions.What is the cancellation policy for Conrad Tulum Riviera Maya?
What are the check-in and check-out times at Conrad Tulum Riviera Maya?
Standard check-in time at Conrad Tulum Riviera Maya is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Conrad Tulum Riviera Maya?
Does Conrad Tulum Riviera Maya provide breakfast?
Yes, Breakfast is offered at Conrad Tulum Riviera Maya. Breakfast option(s): American, Continental. Does Conrad Tulum Riviera Maya provide breakfast?
Can I bring my pet inside the Conrad Tulum Riviera Maya?
Pets are allowed on request at Conrad Tulum Riviera Maya. Charges may be applicable.Can I bring my pet inside the Conrad Tulum Riviera Maya?
How far is the Conrad Tulum Riviera Maya from the closest airport?
The closest airport is Tulum International Airport, and it is about 1 hour 5 mins from hotel by car (65.3 km).How far is the Conrad Tulum Riviera Maya from the closest airport?
About This Property
| Nearest Airport | Tulum International Airport |
|---|---|
| Distance to Airport | 65.27KM |
| Average Price From | PHP55646 |
| Hotel Star Rating | 5 |