Conrad Tulum Riviera Maya
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1 room, 2 adults, 0 children
All properties in Tulum
Conrad Tulum Riviera Maya
No. 1 of Scenic Hotels in Tulum
Carr. Cancún - Tulum 307, Tulkal, Cdad. Chemuyil, Tulum, Quintana Roo, 77774, Mexico
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We Price Match
Highlights
Delicious breakfast
Great views
Ideal location
Pets welcome
Lots to doShow more
Amenities
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Sauna
Spa
Massage room
Gym
All amenities
Property Description
Experience the magic of Tulum with views of the ocean from every room and suite, approximately an hour drive from Tulum International Airport, and a two hour from Cancun International Airport. Uncover your sense of wonder in our resort with five pools, 11 restaurants, and magnificent views. Our personalized concierge can help you unwind or fill your day with beach activities, spa treatments, and excursions to nearby attractions.
Tulum is a Magical Town with an eco-chic atmosphere that provides a spiritual and relaxing sensation. Tulum city center, underwater caves, amusement parks, and more are all within 30 minutes. The ultimate place for an unplugged beach vacation, explore historic ruins and the Sian Kaan Biosphere Reserve, as well as shops and restaurants. Enjoy beautiful white-sand beaches, lagoons, cenotes, and caverns that show the beauty of nature in all its splendor.
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8.6/10
Loved the Jewel of Cancun!!!
All 105 reviews
Surroundings
Airport: Cozumel International Airport
(61.3 km)
Airport: Tulum International Airport
(65.1 km)
Landmarks: Playa Chemuyil
(460m)
Landmarks: Aktun Chen
(590m)
Landmarks: Playa Coba
(690m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
10
Ceiba Ocean View Suite King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Phone amplifier
Check Availability
9
Ceiba Partial Ocean View Guestroom King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
11
Ceiba Family Suite-2 Bedrooms-1Kg Bd-2Dbls
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Phone amplifier
Check Availability
8
Ceiba Room With Partial Ocean View And 2 Queen Beds
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
9
Mobility Accessible King Room with Roll in Shower
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Doorbell and phone alerts
Check Availability
9
Ceiba Ocean View with King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
9
Ceiba Ocean View Guestroom with 2 Queen Beds
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
11
1 Bedroom Presidential Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
11
Ceiba Tropical View Suite with King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Phone amplifier
Check Availability
12
1 Bedroom Governors Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Partial Ocean View Guestroom with King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
9
Partial Ocean View Guestroom with 2 Queen Beds
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
7
Ocean View Guestroom with King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
9
Ocean View Guestroom with 2 Queen Beds
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
10
Tropical View Guestroom with King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
11
Tropical View Guestroom with 2 Queen Beds
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
Hide Room Types
Guest Reviews
8.6/10
Very Good
105 reviews
- Cleanliness8.6
- Amenities8.6
- Location8.6
- Service8.6
Average for similar properties in Tulum
Review summary
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Food and Dining: The variety and quality of food options, especially breakfast, receive high marks. Some restaurants within the hotel are considered Michelin-quality, offering delicious and well-prepared meals. The dining experience is enhanced by attentive service.(based on 1 review)
Guest User
January 4, 2024
Bad experience, all they do is rip you off charging double for everything and constantly asking for tips. Yuck! No wonder people call them dirty Mexicans! Order cans for us and they charge us double then when I ask for help they don’t help and say that’s what he is charging when I was given a price at check out! Don’t stay here it’s not worth the money you can’t get anywhere so to eat you have to spend $100 us to get anywhere for food but then if you want to eat in the hotel it’s like your paying $1000 for a decent dinner I can not justify! What a bad hotel experience
Guest User
May 9, 2023
Loved the Jewel of Cancun!!!
T_D
December 10, 2023
Lugar incrível, arquitetura sofisticada e atendimento excepcional! Fomos com Deus s filhos e tivemos momentos muitos agradáveis, eles adoraram!. O único ponto desfavorável são os valores extras com alimentação e bebidas, que são bastante elevados!
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HuJianhujian
September 24, 2023
新酒店開業，軟硬件都是七星級水準！
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Guest User
November 28, 2025
Carlos is the best and we had a wonderful workout! What a great way to start the day! He was very fun and accommodating for my wife and me and we will be back!
Guest User
November 28, 2025
Pilates was such a fun class to do, Carlos was so encouraging and he really challenged us!! He was polite, the music was nice, and really let us have a fun time while also getting a good workout in!
Guest User
November 28, 2025
Carlos was our instructor! He was great and really pushed us during our power Pilates session!! He was really good!! :))
Guest User
November 28, 2025
I had a great time at the sunrise Pilates class with Carlos! Thank you so much for a great class that helped energize us for the day
Services & Amenities
Most popular amenities
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Private parking
Free
Car rentals
Bar
Billiards room
Restaurant
Cafe
Conference room
Additional charge
Multi-function room
Business center
Children's pool
Playground
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Conference room
Playground
Kids' club
Restaurant
Maratea
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Free
Transportation
Car rentals
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages spoken
English
Spanish
Food & drink
Cafe
Bar
Room service
Health & wellness
Spa
Additional charge
Billiards room
Personal trainer
Diving
Beauty and makeup
Gym
Massage room
Sauna
Additional charge
Kayaking
Off-site
Body care
Snorkeling
Yoga session
Activities
Eco tours
Off-site
Beach umbrellas
Private beach area
Gaming area
Public areas
No smoking in public areas
ATM
Elevator
Cleaning services
Dry cleaning
Ironing service
Additional charge
Laundry service (on-site)
Clothes steamer
Facilities for children
Playground
Childcare service
Additional charge
Children's meals available
Kids' club
Children's pool
Business services
Multi-function room
Wedding service
Conference room
Additional charge
Business center
Accessibility
Braille signs
Handrails on stairs
Wheelchairs available
Accessible rooms available
Safety & security
Smoke detector
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
CuisineAmerican, Continental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:MXN824 (approx. NZD 78.50) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2021
- Number of Rooms: 349
Phone:+52-9841951050
Email:CUNCI.GE@conradhotels.com
Experience the magic of Tulum with views of the ocean from every room and suite, approximately an hour drive from Tulum International Airport, and a two hour from Cancun International Airport. Uncover your sense of wonder in our resort with five pools, 11 restaurants, and magnificent views. Our personalized concierge can help you unwind or fill your day with beach activities, spa treatments, and excursions to nearby attractions.
Tulum is a Magical Town with an eco-chic atmosphere that provides a spiritual and relaxing sensation. Tulum city center, underwater caves, amusement parks, and more are all within 30 minutes. The ultimate place for an unplugged beach vacation, explore historic ruins and the Sian Kaan Biosphere Reserve, as well as shops and restaurants. Enjoy beautiful white-sand beaches, lagoons, cenotes, and caverns that show the beauty of nature in all its splendor.
Frequently Asked Questions
What’s the cancellation policy at Conrad Tulum Riviera Maya?
The cancellation policy at Conrad Tulum Riviera Maya depends on your room type and booking terms.What’s the cancellation policy at Conrad Tulum Riviera Maya?
What are the check-in and check-out times at Conrad Tulum Riviera Maya?
Check-in at Conrad Tulum Riviera Maya starts from 15:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Conrad Tulum Riviera Maya?
Is breakfast available at Conrad Tulum Riviera Maya?
Yes, Conrad Tulum Riviera Maya provides breakfast. Options include American, Continental. Is breakfast available at Conrad Tulum Riviera Maya?
Are pets allowed at Conrad Tulum Riviera Maya?
Yes, pets are allowed at Conrad Tulum Riviera Maya, but it’s recommended to contact the property directly to confirm.Are pets allowed at Conrad Tulum Riviera Maya?
How do I get to Conrad Tulum Riviera Maya from the nearest airport?
The nearest airport is Cozumel International Airport, located about about 1 hour 49 mins from hotel by car (61.3 km) away.How do I get to Conrad Tulum Riviera Maya from the nearest airport?
About This Property
| Nearest Airport | Cozumel International Airport |
|---|---|
| Distance to Airport | 61.28KM |
| Average Price From | NZD2204 |
| Hotel Star Rating | 5 |