Naala Tulum
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1 night
1 room, 2 adults, 0 children
All properties in Tulum
Naala Tulum
Av. Coba S/N, Tulum, Quintana Roo, 77760, Mexico
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We Price Match
Amenities
Sunbathing area
Outdoor swimming pool
Parking
Priority airport pick-up
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
With a stay at Naala Tulum in Tulum (Zama), you'll be within a 5-minute drive of Tulum National Park and Gran Cenote. This hotel is 2.5 mi (4 km) from Tulum Mayan Ruins and 11 mi (17.8 km) from Xel-Há Park.
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8.2/10
Cleanliness8.2
Amenities8.2
Location8.2
Service8.2
All 101 reviews
Surroundings
Airport: Tulum International Airport
(42.1 km)
Landmarks: La Morgana Adventures
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Deluxe Room
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
City view
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5
Standard Room
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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7
Deluxe Quadruple Room
Bedroom 1:2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
City view
Check Availability
1
Deluxe Twin Room
2 Double bed
Has window
Air conditioning
Minibar
Wi-Fi in room
Safe in room
Check Availability
7
Family Two-Bedroom Apartment
Bedroom 1:1 Double bed ● Bedroom 2:2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
8.2/10
Very Good
101 reviews
Verified Reviews- Cleanliness8.2
- Amenities8.2
- Location8.2
- Service8.2
Average for similar properties in Tulum
Zhendiaowa
April 8, 2025
環境不錯，但是就是酒店和出租車司機合夥坑外地人。從酒店到汽車站正常衹要 100 比索，收了我 250。
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Guest User
September 5, 2025
Na’ala Tulum was everything we hoped for and more. The property is stunning, modern, and peaceful — with every detail designed for comfort. The staff was welcoming, attentive, and always ready to help with recommendations or arrangements, which made our stay stress-free. The location was convenient yet felt private, and the atmosphere was the perfect balance of relaxation and style. I would absolutely stay here again and highly recommend it to anyone visiting Tulum!
Guest User
August 27, 2025
Lovely, quirky hotel. Very friendly staff and there's a lovely restaurant just in front of the hotel. The water in the shower could have been warmer but apart from that, we had a lovely time.
Guest User
August 22, 2025
Struttura spettacolare, alla reception due persone spettacolari: Cristopher e Daniele eccezionali, molto cordiali e disponibili ed inoltre sono simpaticissimi! La struttura mi ripeto è davvero spettacolare una garanzia a tulum. Ritorneremo sicuramente
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Guest User
July 23, 2025
Petit déjeuner très limité, pas de possibilité de complément, obliger d’aller déjeuner ailleurs Chambre nickel cela dit Je pense qu’ils ne tiennent pas compte des impératifs alimentaires de chacuns ce qui est regrettable Beaucoups de moustique
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Guest User
July 23, 2025
Heerlijk schoon hotel. Ruime kamers met goed werkende airco. 2 zwembaden op het dak. 1 kleine 5x3 meter en 1 grotere 15x4 meter. Erg gastvrij en behulpzaam personeel. Als je wilt kan je kamer elke dag schoon worden gemaakt. Goede prijs/kwaliteit. Parkeren kan tegen betaling in de parkeergarage onder t hotel. Ontbijt wat incl. is yoghurt met vers fruit, granola en onbeperkt koffie, thee en sapjes. En keuze uit omelet, sunny side up, of scrambeld.
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Guest User
July 7, 2025
Un lugar bonito, limpio y con muy buena atención 😉. Con una ubicación super fácil de ubicar y cerca de los principales atractivos turísticos.
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Guest User
July 1, 2025
Muy limpias las habitaciones, un servicio de primer nivel, la atención de primera te hacen sentir como en casa! Christopher es un excelente ser humano y siempre atento a lo que uno necesita, también dándonos tips de dónde ir a divertirnos, pasear y disfrutar de nuestra estadía tanto en el hotel como en tulum, Gracias por tus atenciones y quedamos encantados y convidados a volver.
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Laura Christina
June 11, 2025
Hotel na área nova de TULUM, bom comércio ao redor. Hotel.novo, quartos muito espaçosos e limpos, bem decorados e silencioso. Área comum é linda demajs. Adorei.
Ponto negativo: coletivos não passam na avenida.
Mas, quem quer utilizar carro ou táxi ou bicicleta, não faz tanta diferença.
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Services & Amenities
Most popular amenities
Sunbathing area
Outdoor swimming pool
Parking
Additional charge
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Priority airport drop-off
Additional charge
Car rentals
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free
Outdoor swimming pool
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Rooftop pool
Infinity pool
Pool with view
Parking
Parking
Additional charge
Transportation
Car rentals
Shuttle service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Front desk services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Tour and ticket booking service
Languages spoken
Spanish
Food & drink
Snack bar
Bar
Room service
Health & wellness
Sunbathing area
Public baths
Public areas
Elevator
Garden
Smoking area
Facilities for children
Children's meals available
Business services
Conference room
Additional charge
Fax/copying service
Additional charge
Multi-function room
Safety & security
First aid room
First aid kit
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeContinental
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Number of Rooms: 117
Phone:+52-199811084
With a stay at Naala Tulum in Tulum (Zama), you'll be within a 5-minute drive of Tulum National Park and Gran Cenote. This hotel is 2.5 mi (4 km) from Tulum Mayan Ruins and 11 mi (17.8 km) from Xel-Há Park.
Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of Naala Tulum, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 95 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of Naala Tulum, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 95 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Frequently Asked Questions
What is the cancellation policy for Naala Tulum?
The cancellation policy for Naala Tulum varies depending on the type of room and booking conditions.What is the cancellation policy for Naala Tulum?
What are the check-in and check-out times at Naala Tulum?
Standard check-in time at Naala Tulum is 15:00-24:00 and check-out time is 12:00.What are the check-in and check-out times at Naala Tulum?
What amenities and services are available at Naala Tulum ?
Naala Tulum offer top amenities and services include Shuttle service.What amenities and services are available at Naala Tulum ?
Does Naala Tulum provide breakfast?
Yes, Breakfast is offered at Naala Tulum. Breakfast option(s): Continental. Does Naala Tulum provide breakfast?
Can I bring my pet inside the Naala Tulum?
As much as we love pets, unfortunately, we are unable to accommodate them in Naala Tulum.Can I bring my pet inside the Naala Tulum?
How far is the Naala Tulum from the closest airport?
The closest airport is Tulum International Airport, and it is about 45 mins from hotel by car (42.1 km).How far is the Naala Tulum from the closest airport?
Is airport shuttle service offered by Naala Tulum ?
Yes, at Naala Tulum, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Naala Tulum ?
About This Property
| Nearest Airport | Tulum International Airport |
|---|---|
| Distance to Airport | 42.12KM |
| Average Price From | DKK731 |
| Hotel Star Rating | 3 |