Bahia Principe Grand Tulum - All Inclusive

Great hotel on the beach good facilities many activities to do great pool area nice large spacious rooms excellent all inclusive

All good!

We had a mixed experience at Grand Bahia Principe. On the positive side, the resort is beautiful, and the staff were very dedicated and friendly. Unfortunately, we faced significant issues, including our daughters contracting hand, foot, and mouth disease, likely due to cleanliness concerns. We also had problems with our room door and the safe, and found essential items like swim diapers to be overpriced. In summary, while the resort has potential, there are important areas that need improvement, particularly regarding health and safety.

As a hotel complex spanning many kilometers, WOW! Simply put one of the nicest, friendliest, cleanest complexes I have ever stayed at. Staff members created a welcoming, helpful and comfortable atmosphere. Room we picked was the twin room, brilliant. Spacious, clean and over looked a well maintained garden area, block 7. Hotel blocks are often loud, but pleasantly surprised at how quiet it was and free from door bangs and flushing noises. Housekeeping staff are polite and courteous, and the coffee in the rooms is some of the best i've had. Expeditions teams and associated companies were faultless, managed to get 2 paid trips and a freebie, cenotes and chichen itza, swimming with turtles and another cenote, then a catamaran cruise with reef swimming. Personally not a fan of sailing, but what a magical experience. Hosts on the trips we're amazing and a credit to the high standards of the hotel and experiences available. The grill house, what an experience, foodies heaven. Tapenyaki bar, never been before, highly recommended, amazing show and food to die for! Pools always clean, entertainment through out the day was fantastic. Beach seaweed was a tiny issue, but the volunteers clearing it were doing a brilliant job and keeping on top of it. Being able to see baby turtles in natural habitat, and the care taken by the clean up crews, beach lifeguards and ecologists is eye opening and educational. The mayan natives around some of the tours are amazing when treated with dignity and respect. We'd heard horror stories of how tourists had treated some like spectacles, demanding access to their homes to see how they lived and snapping cameras in their faces and not respecting the local customs, such a shame as their customs are an honour to be witness to.

Just not for us no nice evening bar Cocktails poor Awful looking main restaurant Don’t leave your table or it gets cleared away including cups and cutelery Noisy air con in rooms No air con in our only inside lobby sports bar Tv so small in the sports bar Beds bases in two rooms dirty bitten to death the first night in the room We were moved Two positives the al la carts apart from the Mexican all excellent Best gym Great staff everywhere Secrets or Yukatan princess knock spots of this hotel but they are adults only My partner has had a week off work with a tummy bug since our return he is been tested as I write this mine only lasted a few days and no it’s not the alcohol we had only two drinks a day a few photos for your info.

We had a fantastic stay! The hotel itself was beautiful, with a lovely superior room that was comfortable and spotless. The grounds were immaculate, and everything felt very well looked after. The staff were truly amazing – so friendly and helpful throughout our stay – and the food was fantastic. We especially loved dining at Don Pablo and the Italian restaurant, both of which were highlights of our holiday. For my daughter, tennis was the absolute highlight! A massive thank you to Daniel, the fantastic coach, for making her experience so enjoyable. Overall, we couldn’t have asked for a better holiday. Highly recommended and we can’t wait to return!