Dreams Tulum Resort & Spa
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1 room, 2 adults, 0 children
All properties in Tulum
Dreams Tulum Resort & Spa
Carretera Chetumal-Puerto Juarez Km. 236, Tulum, Quintana Roo, 77780, Mexico
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Amenities
Golf course
Outdoor swimming pool
Private beach area
Beach volleyball
Diving
Snorkeling
Sauna
Spa
All amenities
Property Description
Located in Tulum, Dreams Tulum Resort & Spa - All Inclusive is by the ocean, within a 5-minute drive of LabnaHa Ecopark Adventures and Tulum National Park. This all-inclusive property is 5.8 mi (9.4 km) from Xel-Há Park and 6.1 mi (9.8 km) from Tulum Mayan Ruins.
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7.5/10
AMAZING TRIP CAME FOR MY FRIENDS WEDDING IT WAS SO BEAUTFIL CAN WAIT TO COME BACK
All 103 reviews
Surroundings
Airport: Tulum International Airport
(51.5 km)
Landmarks: Zona arqueológica de Tancah
(1.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Preferred Club Hacienda Suite
2 Double bed or 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
3
Preferred Club Junior Suite Garden View Double
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
5
Junior Suite Garden View Double
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
5
Deluxe Double Room With Garden View
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
3
Preferred Club Deluxe Swimout Garden Double
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
6
Preferred Club Junior King Suite Ocean Front
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
7
Deluxe King Room with Garden View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
4
Preferred Club Junior King Suite with Garden View
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
5
Deluxe King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
7
Preferred Club Honeymoon Suite Ocean Front King
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Deluxe King Room with Ocean View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
3
Preferred Club Deluxe Swimout Garden King
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
8
Preferred Club Junior King Suite with Ocean View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
3
Deluxe Double Room With Ocean View
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
4
Preferred Club Junior Suite Ocean Front Double
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
9
Junior King Suite with Garden View
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
7
Deluxe Junior King Room with Garden View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
3
Deluxe Double Room
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
5
Preferred Club Hacienda Presidential Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
7.5/10
103 reviews
Verified Reviews- Cleanliness7.5
- Amenities7.5
- Location7.5
- Service7.4
Average for similar properties in Tulum
Jasmine
March 15, 2023
I had the worst experience one could imagine. I spent over 7 years stationed in Germany so I try to be the most understanding American when visiting tourist locations. I make an honest attempt to speak the local language, use the local currency, and leave my money in the local economy. I do not walk around haggle locals or assuming everyone should know English. My experience with Dreams tulum was terrible from beginning to end.
1. My room reservation was incorrect at check in. I spent over 3 hours trying to get checked in.
2. The resort did not have any welcome gifts or welcome banners to decorate my room, as advertised in their Dream big package I purchased.
3. I booked the preferred deluxe king swim out suite and on the second night of my stay a man in the suite above urinated in my pool. See video attached
4. The hotel did NOTHING to accommodate, not even move my room. No credit. NOTHING.
5. When calling for a car to take my physically disabled girlfriend to the main restaurants I was directed to wait outside for the car to pull up, they refused to come and knock, or at the least honk.
6. I booked a private dinner on the beach for my girlfriend and I, which included a lamb and shrimp dinner. On arrival I was told we would be seated inside one of the regular restaurants and be served beef instead. I was repeatedly passed over for white guests when being served at the bar. I waited patiently, addressed them in Spanish, and tipped appropriately.
Throughout the duration of my stay I felt like I was inconveniencing the staff. I spent thousands of dollars to celebrate my significant other and it was a miserable trip. I could go on for days. DO NOT STAY AT DREAMS TULUM!
Guest User
December 2, 2022
AMAZING TRIP CAME FOR MY FRIENDS WEDDING IT WAS SO BEAUTFIL CAN WAIT TO COME BACK
Angel Valladares
November 19, 2022
Our stay at the resort was a 3.5/5. I think the advantage of the all inclusive was only worth it if you had a VIP room. Having the swim up room was nice to have some time separate from the busy pools. I think the biggest draw back that kept the resort from being a 5 was the food, it was really basic. The quality was holiday inn breakfast, lunch and dinner. The drinks were at least good, much better at the VIP bars for sure. The beach location and isolation from the rest of the Tulum ***** was really nice, we really enjoyed the beach area. It was a bit of a difference from the Tulum nightlife so get ready to pay a considerable amount for a taxi there from the resort.
Guest User
August 24, 2025
Ronny es una buena persona, muy amable, tiene una buena comunicación con la gente, las actividades es buena buena persona
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Guest User
August 24, 2025
Erick equipa de entretenimento na piscina muito divertida entretenimento a noite muito espetacular, é uma pessoa muito divertida
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Guest User
August 24, 2025
Érick da equipa de entretinimento esteve muito bem Animou toda a gente Foi muito divertido com variedades de actividades
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Guest User
August 24, 2025
Ronny el mejor animador del dreams tulum, 100/100, Todo el tiempo anda sonriendo, jugamos bingo con el, sus actividades siempre las vuelve divertidas.
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Guest User
August 24, 2025
BE AWARE BRIDES TO BE ! My daughter and I visited the resort venues for her wedding and loved it. After seeing all the problems Tulum experiences with Seaweed we decided to cancel our wedding 1 year in advance. Our contract gave us a full refund if canceled up to 6 months in advance. I have been asking for my refund for 3 months now! I have been told over and over they will look into it with no resolve. I have now contacted my credit card co to handle , which is what I should have done to begin with.
Guest User
August 24, 2025
Gonzalo and Reyes were the best!!!! Gonzalo had the best personality. Very friendly and did great activities, the water aerobics was fantastic. Reyes attended to us at the pool daily and made sure we were taken care of. Overall, the staff was very accommodating and made our trip enjoyable.
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Private beach area
Beach volleyball
Diving
Snorkeling
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Private parking
Free
Car rentals
Bar
Nightclub
Tennis court
Table tennis room
Restaurant
Taxi booking service
Conference room
Additional charge
Multi-function room
Children's pool
Playground
Water park
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Playground
Water park
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Free
Transportation
Taxi booking service
Car rentals
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages Spoken
Spanish
Food & Drink
Snack bar
Bar
Alcohol-free rooms (on request)
Room service
Health & Wellness
Table tennis room
Tennis court
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Sauna
Additional charge
Kayaking
Spa
Additional charge
Diving
Beach volleyball
Snorkeling
Body care
Activities
Nightclub
Water park
Beach umbrellas
Private beach area
Fishing
Public Areas
Elevator
Vending machines
No smoking in public areas
Smoking area
Garden
ATM
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Playground
Childcare service
Additional charge
Kids' club
Children's pool
Business Services
Conference room
Additional charge
Postal service
Fax/copying service
Additional charge
Wedding service
Multi-function room
Accessibility
Handrails on stairs
Accessible rooms available
Safety & Security
First aid room
First aid kit
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: 07:00–12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 1990
- Number of Rooms: 432
Phone:+52-9848713333
Located in Tulum, Dreams Tulum Resort & Spa - All Inclusive is by the ocean, within a 5-minute drive of LabnaHa Ecopark Adventures and Tulum National Park. This all-inclusive property is 5.8 mi (9.4 km) from Xel-Há Park and 6.1 mi (9.8 km) from Tulum Mayan Ruins.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tulum? This property has 5460 square feet (507 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite.
Make yourself at home in one of the 432 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tulum? This property has 5460 square feet (507 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite.
Make yourself at home in one of the 432 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Frequently Asked Questions
What is the cancellation policy for Dreams Tulum Resort & Spa?
The cancellation policy for Dreams Tulum Resort & Spa varies depending on the type of room and booking conditions.What is the cancellation policy for Dreams Tulum Resort & Spa?
What are the check-in and check-out times at Dreams Tulum Resort & Spa?
Standard check-in time at Dreams Tulum Resort & Spa is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Dreams Tulum Resort & Spa?
Can I bring my pet inside the Dreams Tulum Resort & Spa?
As much as we love pets, unfortunately, we are unable to accommodate them in Dreams Tulum Resort & Spa.Can I bring my pet inside the Dreams Tulum Resort & Spa?
How far is the Dreams Tulum Resort & Spa from the closest airport?
The closest airport is Tulum International Airport, and it is about 54 mins from hotel by car (51.5 km).How far is the Dreams Tulum Resort & Spa from the closest airport?
About This Property
| Nearest Airport | Tulum International Airport |
|---|---|
| Distance to Airport | 51.53KM |
| Average Price From | BHD167 |
| Hotel Star Rating | 5 |